Amazon User—July 25, 2022
I bought this at a discounted price during Amazon prime day. I have the S3, which I love, but was excited over new and improved features the latest edition flaunted. Let me tell you what I appreciated: -Closer cleaning to the edges: Okay, so though there is a smidge of an improvement here- the new edition still isn’t as good as advertised. You will see about a cm (give or take 2 mm) of uncleared debris from the edge, but it still is an improvement! -Better suction: there is a lot more suction on this newer edition and it joyfully surprised me, definitely an improvement I love. I don’t have to revisit areas I already cleaned as much as I did with the S3. -Design improvements to the cover on top of the roller and the container holding the dirty water. With the s3, I found that at times water sputtered out of the dirty water tank and the cover over the roller, despite both being properly installed. I would have to reinstall them several times to get the perfect fit where water wouldn’t go spraying out. It was annoying. This new design seems to have a better fit, and improved cover that stops this problem. Definitely a relief to know it’s fixed! Stuff that is a con but not so much to outweigh the pros: -Battery Power: battery drains faster, this is the biggest issue I have, but all in all I assume it is because it’s operating at a more powerful rate. It still covers most of my bottom floor so not a huge issue, just something that isn’t always convenient if I have bigger jobs downstairs. -the dirty water tank needs cleaning faster and the cleaning solution also needs refilling faster, and this is for the same reason I think I listed above. I operate normally only on auto mode, so it is likely that the more powerful suction requires more water than the S3 did. The hand held vacuum is decent, it does the job. Easy to use. For the price of the add on, it’s worth the purchase. I put my old S3 upstairs and now have the latest edition downstairs. I am pretty happy with my purchase and have bought several of them for family and friends. Helpful tip for any tineco: I use a deodorizing solution in the dirty water tank to keep it from smelling. I noticed that it was getting very putrid smell in my S3, even when clean, and this seemed to stop the issue. I use the self cleaning feature after every use, Hand wash the components at least once a week, change out the filter and roller every three weeks, and take good care of the machine, but the smell was still happening. I really recommend this to everyone. Read more
Cynthia—June 27, 2023
YES, worth the hype. At baseline, I already have a clean house. Two adults, a Belgian shepherd, no shoes allowed inside, dog's paws get wiped every time she comes in from outside. My normal routine was to vacuum daily and steam mop at least once or twice a week. I have a lightweight steam mop but HATED the physical labor of pushing it all over the house. Enter the S5. When this came, I had just steam mopped the night before. Ran it once and holyyyyyy nasty water!!! This thing is 10000% worth it. I've used it daily since it arrived and no matter how often I use it, the dirty water tank always ends up with brown nasty dirty water. Which tells you how quickly dust / dirt make their way into our homes. Some thoughts and tips for success: 1) Vacuum first with a dedicated vacuum. Don't expect the S5 to do everything. Use it like a power mop, to wash the floors after you've vacuumed / picked up large debris. The filter will require you to use your hands to clean it and empty it out, so if you don't want to touch disgusting chunks of who knows what, do your due diligence and clean messes properly first (on your hands and knees) before running this over to do a wash on your floors. 2) I need about 1.5 tanks of clean water to wash1800 sq ft of LVP floors. Remember, I clean my floors daily so this is just a maintenance wash of my floors but it will require patience + refill. 3) You can use whatever soap you want as long as it's not very foaming. I used Tide laundry detergent (VERY LITTLE goes a long way!) and it caused minor issues with the sensor thinking the dirty water tank was full when it wasn't, but that's probably because I put too much Tide and it foamed a lot. 4) Clean after EACH use. It's SO easy to do and takes 5 seconds to pop out all the pieces and rinse them with water. And yes, that includes the roller brush and the cover. I wash these every single time (yes, it's that easy!) 5) Stairs - since the S5 won't function if it's upright (unlike a Dyson), you can only cover so much of each step before it stops running (it shuts off when placed upright). My solution is to wash half a step on the way up, then do the other half of the step on the way down. Problem solved. MINOR MINOR complaints: 1) Very faint streaking on the backroll - i.e. if you pull the vacuum backwards too quickly, it can leave some stripes on the floor. Solve by always moving the vac forwards and overlapping the backwards strokes. 2) The water tank requires somewhat frequent refilling. A bit inconvenient but really not bad at all. 3) Self-clean cycle requires 10% battery and that your clean water tank is about half full. Again, pretty minor and easy to address. 4) Yes, you need to touch the gunk in your filter to clean it properly. If that grosses you out, just throw it in the sink and run water over it to rinse it out. 5) Doesn't lie flat to go way under furniture (would be wonderful if it did!) but most people aren't crazy and need their entire under-bed area washed. I got this on sale when it was the same price as the S3, and based on comparisons between the two, the S5 seemed a better deal (easier to clean components, larger water tank, less distance between roller brush edge and wall). My only regret is not purchasing this sooner! Read more
