Harry—March 23, 2019
Long review, tl;dr at the bottom. I'm an original TRTL owner who has used this item on many transpacific flights. I purchased the new TRTL Pillow Plus and I already feel and see the new improvements are great upgrades! First big improvement, height adjustment for different length necks. I purchased this updated model because I had the same issues as others users with the original design, my neck would be sore after extended periods of rest. I'm 5' 10" and maybe it's because I've got a big head that I need more support! I have noticed greatly improved support with the adjustable height feature. Much more comfortable rest because the support gets right under my chin! The toggle mechanism to adjust the height is very easy to use, a clever design! Second improvement, addition of soft foam padding where the head and chin rest against the support. Feels like I'm using an normal neck pillow. The padding is a great little upgrade. Third improvement, the neck wrap is a little longer and wider than the original. The breathable mesh sewn into the neck wrap is slightly stretchable and does feel a little cooler to wear. A little bonus, the water resistant bag included with the pillow is of better quality than I expected. The bag is made of a heavier nylon and does not feel like a thin cheap shoe bag. It also has a sewn in loop and a removable carabiner so you can hook it onto a loop on your bag. The bag was an unexpected and nice accessory! tl;dr Adjustable neck height is a big improvement! Foam padding is a nice addition. Longer and wider neck wrap is great. The carry bag for the pillow is of a higher quality than expected. Overall, very happy with the improved TRTL Plus! Read more
Foxtrot—October 13, 2025
I wanted to love this. It was very helpful on my recent long haul overseas, but wasn’t perfect - even with adjustments. It does keep you head mostly erect/semi-erect and is soft. Nice bag you can clip on to your carry-on. Overall did work much better for me than the standard neck pillows sold everywhere. Read more
Deirdre—May 29, 2019
I waited for the new Trtle plus model specifically for the cooling benefits since I had heard about how hot the first model got while wearing. Coming from someone who gets hot quite easily, I needed a neck pillow that supported without the extra heat. I purchased a competitor brand neck pillow that is somewhat shaped like the traditional "u" but it had straps to attach to the seat and magnetic clips that clipped closed to provide support. Although the competitor brand was very supportive, it only took a few minutes for me to get uncomfortably hot. Add to that the fact that my sound blocking headphones did not sit right on my head because of the bulkiness of the pillow. About a week after trying the competitor pillow, the new Trtl plus arrived just in time for my 19+ hour flight (14 on first leg, 5+ on second leg). That was a true test! The first thing I liked about the Trtle Plus pillow was how small it folds up to. I attached it to my luggage by clipping it from the included travel bag. The bag was a pretty turquoise color which stood out among the ugly random neck pillows around me. The second thing I liked was the fact that it was pretty easy to adjust for my neck length. It was also super easy to attach using the rubberized ends that attached when pinned around the neck. I tried it on the right side, left side and even with the pillow under my chin. If I was awake and reading, or watching a show, I found it comfortable underneath my chin. I actually forgot I had it on and went to the restroom on the plane with it around my neck. Now, I won't say I didn't get a little warm, but definitely not as hot as with the competitor pillow. Because it wasn't bulky, it felt lightweight. The added bonus was that my noise cancelling headphones fit better with the Trtle plus pillow since it wasn't so bulky to push it off my ears. I commend the manufacturers for listening to the user's complaints about the extra heat and taking steps to make the material more cooling. I will likely reach for this pillow on future plane trips ESPECIALLY any overseas flights and highly recommend the Trtle Plus neck pillow. ** Excellent Customer Service Unfortunately the travel bag that was included with the pillow did not fare well on my trip since the carribeaner attachment (that clips the bag to luggage) broke. I contacted the seller and sent pictures explaining that I could no longer use the bag without the clip. I received a response in a day and after sending pictures was assured I would get a replacement bag. I got the replacement bag today (just a few days after contacting them) so I am very impressed with their customer service. If anything happens in the future, I know I can reach out and get assistance. Again, I highly recommend the product and the company. Read more
