Carol M Sarche—May 10, 2019
Had problem with blockage of Waterstone soap and lotion dispenser. The tech support by phone was readily available. I spoke with John Thomas who guided me through a troubleshooting process which didn't solve the problem. He then promptly shipped me a polished chrome replacement part to solve my problem. Couldn't have had a better experience or been more satisfied with the product which orks well and beautifies the faucet it accompanies and the sink it sits on. Mike S Denver, Colorado Read more
Muss—November 1, 2021
Faucet leaked at both compression fittings and came damaged. Contacted seller with videos etc, they would not do anything about it. Waterstone would not cover under warranty because bought off Amazon. Reinstalled old tap no leaks. Now stuck with a 2500 faucet that what a joke. Read more
Eddie C—June 26, 2020
Amazing faucet, works perfectly and is if the absolute highest build quality. It is very tall so it’s super nice for washing pots Read more
bfunk99—April 2, 2018
I LOVE(d) this faucet, except I came to realize when using hot water the hand held handle gets as hot as the water, literally burns removing entire purpose of sprayer nozzle, which was the entire reason I got it. Must be a design flaw, would love to hear manufacture response, they must have never tried it with hot water. Another issue is that if you are using pull down nozzle and bend to like 90 degree, to spray side of sink it binds the tube cutting off water. I dont have that issue on much cheaper faucets. Read more
