Excellent quality and customer support
I use this DVD player an average of an hour per day presenting company product benefits to potential customers. The screen is large and clear. The audio is also plenty loud and crisp. After 9 months of use, I had a product failure. It was still under the one year warranty. I contacted Wonnie customer service by phone and email. They emailed corrective instructions and surprisingly it worked temporarily. But something else was wrong besides. Having failed again, I again emailed and Wonnie customer service apologized that I was having continued difficulty was asked to send a screenshot of the failure appearance. I was assured that they would resolve my problem whatever it took. Having sent rhe screenshot, Wonnie customer service determined that the problem wasn't worth me sending the unit in to repair. Instead they just sent a completely new unit within 4 days. It works fine, problem solved! I have used 5 different DVD players from different Chinese manufacturers. This is the best largest one for the least cost for its size. All units fail in some way in less than 3 years when used a lot. I purchase an extended 2 year warranty on top of the basic. In this case the unit failed in the basic warranty period. That is not usually the case. The extended warranty is cheap and those companies do honor their contract. Bottom line, I highly recommend this DVD player. Read more





















