cascade99—December 5, 2020
This chair works well for me, but the comfort of chairs can depend on your size and shape (I'm 5'6, 120 lbs, with a long torso, so the lumbar support hits me just right). A tall or large person might not feel the same amount of comfort. Main points: [+] This is a support chair, not a squishy chair. The seat is firm and because the fabric is made of mesh netting with little holes that are hard to clean, it's not a chair for slobs. If you eat lunch in your chair and rain down little bits of sandwich while typing, this is not the chair for you. If you want a chair that's like sinking into your couch for a nap, this is not the chair for you. Actually, most ergonomic chairs are probably not it. [+] The seat tension control doesn't do a ton, so if the most important thing in a chair to you is the ability to recline or tilt forward, this isn't the chair for you. [+] Alternatively, if you're like me and you find that most chairs don't support the line of your back, so that you end up with a gap between you and the back support, this is a good chair. The mesh back supports your back without being stiff. Once you get the lumbar support calibrated, it's really comfortable. But again, the lumbar support pushes up and down, not forward and back. If you're looking for that chair that's going to shove you to the end of the seat, this isn't it. [+] There are a bunch of chairs with this design offered by multiple vendors. You take your chances with all of them. I'm happy with this one: the arm rests raise and lower, the lumbar support raises and lowers, the seat chair has a tension knob, the head rest raises and lowers. Is it customizable to a herman miller level? No, but it's also 1/5 the price. You really do get what you pay for, and for the price, this as adjustable as your money will be. [+] The construction is good enough. I can understand how a handful of people might end up with parts that don't quite fit together no matter how hard you turn the allen wrench. If you're mentally prepared for that and are willing to send back the chair for a replacement, then don't worry about the negative reviews about quality. Not every chair that comes off a factory line is a winner, and this is a factory chair at a factory mass produced price. [+] The chair comes with a pair of gloves. Put them on and wear them while piecing the chair together. You'll be surprised at the grease that's on the gloves when you're finished. [+] Putting the chair together was extremely easy and can be done by a single person. Engineering skill doesn't matter, but patience (and not having a quick temper) does. Read the instructions, prepare the bolts ahead of time so you're not trying to put the washer on while you're holding the seat in the air. Start all the bolts so they hold, but don't tighten until they're all in. Make sure the metal bits are flat against the seat when you tighten the allen wrench, especially the arm rests. Once the metal seat adjuster piece goes on, the seat becomes pretty heavy and unwieldy, so make sure to get the arm rests on straight first. Read more
AY—December 29, 2020
Received the chair 26 days after my order date. The seller was very quick to respond to my inquiries and escalated with FedEx to pickup the shipment. The issue with shipping had to do with FedEx not picking up the order from their warehouse. I can understand considering the logistical nightmare this year must be causing with all the folks working hard to deliver merchandise . I only want to mention this in case anyone else experiences a similar fate and to let everyone know the seller is very responsive and will work to get deliveries out. The chair is very well made and sturdy. Easy to assemble and comes with all the bolts, washers/shims, and tool you need to assemble. It's also very comfortable with lower back support as well as the ability to adjust the headrest, back, height of chair and armrests. I took pictures of the front, back, and caster wheels so you can get a good look at the chair fully assembled. I really like the wheels for my hardwood floor considering they're made of rubber and what you'd expect to see on rollerblades. The packaging was excellent and all the components were well protected. Read more
J_Reno—July 27, 2021
This is a good office chair out of the box, but a simple tweak makes it a lot better. Before I get to that, however, let me just say I found it impossible to find a great chair. I went through FOUR chairs before I settled on this one. I never ventured into the $300 plus price point for a chair, and maybe had I done so I would've found the perfect chair, but it's difficult to spend that kind of money on a basic piece of office furniture. That being said, this particular chair was the best of the four I tried and was a keeper. That one issue I mentioned earlier – really a design flaw IMHO – is that the lumbar support is uncomfortable at best. Over a long period of time, it can be painful. Yes, it is adjustable, but even at its most shallow setting, it is not padded enough nor large enough to really provide comfortable low-back support. Thankfully, the solution is simple ... Turn the lumbar adjustment knob so that the support extends into the mesh that forms the back of the chair (ie, increase the amount of lumbar support). Keep turning it until the support pad itself disengages from the knob, then use both your hands to push the lumbar pad up and out towards the chair mesh and out of the assembly. The chair is SO much more comfortable without the support and the back mesh is strong enough to provide plenty of support. If you try this and find you are missing the support, you should be able to put it back as it was before (I don't know for certain, as I did not try this). Other plusses of this chair is that the padded seat is more comfortable and superior to just a mesh seat. The chair also has 3 fixed recline positions which once locked into place have very little to no play. Height adjustment is good and the arm rests go up and down, but not front to back or any kind of swivel. I would also prefer if the arm rests could go down a little lower. Head rest is good with a medium amount of adjustment available (I would've like more front to back adjustment). Wheels and frame are very sturdy and the chair rolls smoothly. With the one modification noted above (removing the lumbar support), I recommend this chair as your main office chair. If someone finds one better in the same price range, then good for you, because I certainly could not! Read more
