Great Way To Protect Your Products from Amazon
Excellent way to insure your product. Unfortunately, I have used the Asurion protection plan several times and each time found it to be easy to use and very efficient. Read more
ASURION
ASURION 3 Year Kitchen Protection Plan 175 - 199 99
$28.99
About this item
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Key details
- date_first_available
- February 25, 2019
- manufacturer
- ASURION
Highlights
About this item
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Customer reviews
1,198 reviewsPositive
Rated 4.5/5 across 1,198 reviews — highly regarded by customers.
- 75% of sampled reviews give 4–5 stars.
Customers say
Customers find the protection plan reliable and easy to use, particularly appreciating how simple it is to process claims.
Generated from the text of customer reviews
Good Investment
Haven't had to use it. Hope I don't, but thought it was a good investment Read more
This one was good experience.
This was how it's supposed to go. Thank you! Read more
Great!
Easiest transaction!!! Read more
Get the insurance!!
Get the insurance!! I got it for my Keurig. It’s just suddenly stopped working. Put in a claim, and they issued me a refund as soon as I returned the product. Less than a week later I was able to repurchase my keurig, no extra cost to me. Excellent customer service! Read more
WARNING DO NOT BUY THIS
Attempted to file a claim within the time frame of the plan. Asurion made it extremely difficult to do this, wasted two hours. The plan doesn't say that you need to have keep and submitted copies of the purchase receipt for the item and it also doesn't state that your have to have to keep a copy of the Asurion receipt. They require you to send them photo copies of these receipts. They have all of this information in your Asurion account, including who you purchased the plan through (Amazon) but still require you to jump through all these hoops. In summary they will do everything possible to make it difficult you to file a claim and for them to have pay any claims. Read more
Website claim denied, humans fixed things quickly
Update: Once I got human help I was able to return my Keurig and they sent my Amazon gift card so I could get a new one within a few hours after UPS confirmation. Paid for 3 year warranty on Keurig. It died after 14 months. Went to file a claim online and they denied it. Trying to reach someone by phone was impossible, but did finally get someone in chat. Sent required photos for proof. Got another request for same photos and sent them again. Will increase the rating if they actually honor the warranty soon Read more
Excellent customer service from Asurion
I bought a protection plan for a clothes iron. The iron cost $199 and lasted for two years and seven months and then refused to heat. My email had changed when I bought that item and I could not resolve the claim online with Amazon. The staff from Asurion was extremely helpful in identify the problem with the different email address. My phone call was extremely useful and settling this claim within a couple hours. The purchase price was refunded to my Amazon account. I really appreciate the help. Read more
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