Laurie Crawford—February 15, 2026✓ Verified purchase
Heats up nicely. Be sure to read starting instructions or you might think it’s broken the way it flashes on and off when plugged in. Great size and the belt makes it easy to attach for back. It has a nice weight and soft comfy cover. Read more
susan—December 18, 2025✓ Verified purchase
This is a very nice and large heating pad. It works very well, heats up quickly and has a timer. It has six different heat levels, which is nice. I use it on my back at night. It lays flat so you can sleep on it. It has a nice long cord as well. Overall, I really enjoy using this heating pad. The company itself has excellent customer service. The staff is very friendly, and they actually listen to their customers. I would highly recommend this company and their products. My next purchase is going to be a handheld massager from this company. Read more
E—March 29, 2025✓ Verified purchase
Not only is the heating pad great, but the customer service is OUTSTANDING!!! I purchased this product almost a year ago and recently had a problem with it (after using it on a daily basis), so I contacted the company, inquiring whether or not it could be repaired. They advised me that it was still under warranty, and they would replace it. All I had to do was provide a picture of it and a receipt, which I did, and I had a brand new heating pad delivered to me, and a new warranty "for 2 years", IN LESS THAN A WEEK. Customer service like that is unheard of these days. If I could rate this company with ten stars, I would. Besides standing behind their products, this is one of the best heating pads I've ever owned. Easy to use, gets hotter than most others and I particularly love the belt so I can wrap it around my waist and it "stays" there, and the weighted part of it, so it never slides around and it feels like a "hug". I don't write a lot of reviews, but in this case, I can't say enough good things about it or the customer service. I also own their massage gun and have been very pleased with that and now I know, if I should have a problem, the company will stand behind it. Feels like the "good ole days", when companies stood behind their products and did the right thing by their customers. I know I will be one of their customers "for life". A big "thank you" to the Bob and Brad Company! Read more
Larry Raboy—December 11, 2025✓ Verified purchase
A good versitile pad for body pain and gives us warmth as well during our cold foothill nights. Read more
ocean meir—February 14, 2026✓ Verified purchase
This feels so good on the back or legs. The washable cover is beautiful. It heats quickly and turns itself off if you forget to. Read more
Patricia Miller—February 3, 2026✓ Verified purchase
Oh my goodness! Wonderful heating pad! Fit s my back length and side to side around the hips. The pad is thick heavy like I like and doesn’t scrunch up. Even use for muscle cramps on my legs and works perfectly! Read more
Saralink707—January 26, 2026✓ Verified purchase
Love this brand. I live in MN, so I like buying from a brand created here. I tried and returned multiple heating pads and this one made the cut. I have extreme nerve pain in my arm, and this pad was soft and just weighed enough to make sure it stayed around my arm. I also have their D6 pro plus massage gun! Highly recommend! Read more
Amy—January 4, 2026✓ Verified purchase
Update: the company reached out to me and sent me a replacement. The new pad works well and does get warm. I like the weight of the heating pad as well now that I can use it First of all it was way smaller than I thought it would be. The material is nice and I like that the strap is detachable. However, I received it today, opened the box, plugged it in and set my heat and time preference. I was waiting for it to get warm, I kept turning the heat up a notch at a time but it was barely warm. And then it just stopped working altogether. I tried different outlets, I tried unplugging the cord from the pad and restarting it, nothing. Just got an “E1” message on the controller and it went black and wouldn’t turn on. Even though it was small I was still going to keep it for my neck but now I can’t even do that. Sad to have to return another heating pad Read more