Customer—December 6, 2025✓ Verified purchase
### ⭐⭐⭐⭐⭐ Bosch 800 Series TQU60307 Fully Automatic Espresso & Coffee Machine Review I purchased the Bosch 800 Series Fully Automatic Espresso and Coffee Machine on Black Friday, and I couldn’t be happier with my choice. Delivery was quick, and this is actually my very first coffee machine. 🛠️ **Setup & Assembly** Assembly took me about 20 minutes since I carefully read the manual step by step. Now that I know the process, it would only take a few minutes. The instructions are clear, and the machine guides you through each step on the screen. Bosch also has excellent video guides on YouTube, which make the process even easier. 🥛 **Customer Support Experience** I did run into an issue with the milk system at the beginning. I called Bosch on a Saturday (yes, Saturday!) and they were incredibly helpful. It turned out the problem was with the milk container, not the machine itself. They sent me a replacement part at no charge, which was a pleasant surprise. ☕ **Coffee Quality & Daily Use** Now I get to enjoy real coffee every morning before work. The taste is rich, the aroma fills the house, and it feels like having a café at home. The machine offers more coffee options than I’ll ever need, and everything is highly customizable. 📱 **Smart Features & Connectivity** One of the coolest features is the built-in Wi-Fi and smart app. You can control the machine remotely, which means I can start brewing coffee while I’m still in bed. By the time I get to the kitchen, my cappuccino is ready. ✨ **Other Highlights** - Self-cleaning and automatic shut-off when not in use - Sensor alerts for low water, missing tray, or if you forget to attach the milk container - Easy-to-use display that walks you through every step 💡 **Overall Impression** This is a **WOW unit**. It’s simple to use, packed with smart features, and delivers excellent coffee every time. Bosch’s customer service impressed me just as much as the machine itself. Highly recommended for anyone who wants café-quality coffee at home with minimal effort. Read more
jason D—June 10, 2025✓ Verified purchase
The media could not be loaded. I was nervous about purchasing this product due to the mixed reviews. The cost and the mixture of views kept me from pressing purchase. For the record, I am a coffee snob and love dark coffees mixed with low-fat low-calorie items After having the product a week, the product is amazing. A+ I needed to call customer support upon receiving the product because the side, milk container, would not suck up the milk. After consultation with a quick five minute phone call to their immediately responsive customer service hotline., come to find out I installed a small piece incorrectly upon receipt of the product Within five minutes, I had a cappuccino, a flat white, and a café con Leche phenomenal ! I’m using Petes dark roast and 4% whole milk All of the coffee varieties are amazing. As a person with a lot on my plate, you need to know the machine cleans itself Before each drink, the machine cleans itself, and after the last drink is made it cleans itself I was able to purchase an open box item on Amazon for $1200 instead of the $2000 and it was a purchase that a person returned without ever trying the machine. You can do the math. I highly recommend the machine, the quality of coffee is amazing and the temperature is just right. The coffee is slightly too hot to drink when it’s first made but after a minute or two it drops to a reasonable temperature and is perfect for consumption. Another cheat code to have steamed and frothy milk for your lattes, cappuccinos or any milk based product is to leave the milk out to have it reach room temperature before you make the coffee or you can get European shelf milk, which you can leave out for multiple days without it becoming an issue this milk comes in small containers like apple juice box containers for kids lunches Best of luck to you. I hope you find the machine that’s right for you. Read more

cb—December 1, 2025✓ Verified purchase
I’m convinced these positive reviews must be fake. I was really excited to use this machine, but the experience was disappointing from the start. It took nearly two hours just to test the water, adjust the filter, disassemble and clean all the parts, and put everything back together—following the instructions and online videos exactly. When I finally went to power it on, the machine would only turn on intermittently, and sometimes it shut off randomly. I did manage to make a few lattes, but they were the worst I’ve ever had—extremely watery, even though I used Starbucks beans. Truly disappointing. The only silver lining was that the Amazon return process was painless, aside from having to ship it back. Another issue: the manufacturer recommends cleaning the interior and certain parts after every use. When I opened the right side of the machine, I found not just coffee stains but actual piles of ground coffee collecting at the base. Overall, I would not recommend this product. Read more