Brio Bottom Loading Water Cooler Dispenser for 5 Gallon Bottles - 3 Temperatures with Hot Room Cold Spouts

The media could not be loaded. This water dispenser absolutely exceeds expectations. The dispenser came well packaged and all in one piece - there was zero putting together outside of putting the rod inside the bottle to load. As promised, there are three modes: Hot (with child lock), room temperature, and cold. The door on the bottom of the dispenser is very nice and sleek, and it latches securely. The dispenser holds my 5-gallon water jug without any issue. There is a hum once you turn the dispenser on, but it is not distracting and is pretty quiet and easy to tune out. The water stream is phenomenal in all three options. 10/10 would buy again. Read more

I'm very happy with this purchase so far. It's a nice looking cooler that fit perfectly in the space I have. The temperature of the cold water is perfect for me although it may be too cold for some. I've only used the hot water once, for a cup of noodles, and it worked great and I'm looking forward to using it for hot tea this winter. The "room temperature" water is actually pretty cold, but it might be because I don't keep the hot water switched on unless I need it. If you want room temp water you can use the "hot water" with the heat turned off. The only issue that I've had so far is it can be a little noisy sometimes, but you can turn off both switches at night and it's perfectly quiet. I saw reviews that mentioned taller water bottles didn't fit under the machine so I bought the shorter of the 2 options that Walmart had and it fit fine (American Maid 5 gal) but I think there's plenty of space for the square stackable bottle they have. 09/18/24 - I've only had the machine a week and I'm aware of the other complaints I've seen others have. If I have any issues I'll be sure to update this review but so far it's all good. 10/07/2024 - After a month of use I'll still give this machine 5 stars but there are a couple of things that bug me. First is that the noise can get really annoying sometimes. It's okay when it's a consistent noise, but sometimes it's an inconsistent vibration and almost sounds like the machine is struggling. I have the machine close to my desk so I have to turn it off at times so I can get some work done. Luckily, the water stays cold for quite a while with the cold switch off. I turn it off at night and the water is still pretty cold when I grab a glass in the morning. The second thing that bothers me is the "water low" warning light. It's a really bright red flashing light that you can't turn off. No big deal unless you have the machine in your bedroom and only have one jug like I do. I have to unplug the machine to get any sleep. I'll probably have to void my warranty to disconnect this feature. 01/28/2025 - I've had the cooler for almost 5 months now and am still very happy with the purchase. No further issues other than the previously mentioned issues. I've used the hot water feature many times for tea and cocoa this winter and it works great. I live near one of the fires in LA and it was so nice to have this dispenser when we weren't able to drink our tap water. I can definitely say that I recommend this purchase and will update if I have any major issues in the coming months. 06/26/2025 - 9 Months in and no further issues with this machine. I figured out how to avoid the horrible red "empty" light without unplugging the machine. You can hear when the machine is sucking up air and if you open the door quickly enough, the empty light will not turn on. You just have to keep it open until you refill the jug. Read more

We’ve had this water dispenser for about 4 months now. I gave it 4 stars and could honestly give it 3.5 just because it does not dispense room temperature water. It is supposed to dispense hot water, cold water -which it does- and room temperature, but that feature simply doesn’t work if the cold water switch is on. It is a little frustrating because it is not a cheap water dispenser and I just can’t drink water when it is THAT cold! During the winter, water was so cold that we would get icy water sometimes. Other than that it works just fine. Read more

I absolutely love this Brio Water Cooler! It looks great in my kitchen, and the stainless steel finish feels really solid and premium. The three temperature options are perfect for whatever I need. My wife uses the hot water for tea. What really sold me on this cooler is the bottom-loading feature. It makes swapping out the water bottles a breeze, no more struggling with heavy jugs! It was easy to set up, and it heats and cools the water quickly. I haven’t had any issues with it so far, and it’s nice and quiet while it runs. For the price, this cooler is definitely worth it, and I highly recommend it! Read more

This is a nice machine. Has Hot, room temperature, and cold water. I make hot chocolate with the hot and its ready in seconds. The outside is cery easy to clean and it is so easy to use and even has a safety button on the hot water for little ones . The only downfall is the way you have to put in the new bottles. The gose coyld ve a little longer because it oeaves a luttle water in the jug and it is wet and drips when changing them out and a little awkward. We get natural spring water which is our preference and it tastes just fine. The only other issue is that when it fills it is kinds of loud. But would definately buy again to save myself from having to pick up 5 gallong jugs to pyt on top. Read more

I like this dispenser. Its been working great so far. The only things that bother me is that when the water runs out it keeps sucking water but it takes some time for it to stop or flash the light for changing. Read more

Bought this water dispenser about 3 years ago. Best investment ever. We live in the country and have our own well. Our well water quality is not the best. It is suitable for general household use, but not suitable for consumption. For years we would buy 1 gallon water jugs for drinking, cooking and any other consumption. We would go through 4-6 gallons of water a week for household use. For personal drinking, we would buy single use bottled water, by the case about twice a month. That is a lot of plastic. Bought this water dispenser and have loved it from day 1. We can either exchange bottles or refill at our local grocery store. After 3 years still works great. Love that it has 3 temps. Cold - easy to fill our water bottles, Room Temp - use for cooking and filling the water bowl for the pet. Hot - Great for the quick cup of tea, I don't have to wait for water to heat up. We have had not problems with this water cooler since we purchased it 3 years ago. I would highly recommend. Read more