Incredible Sound- unbelievable customer service
Great sound and really quite incredible for its size. I have a high end main system of Martin Logan, Pass Labs etc and an audiophile for 40 years and frankly was dubious considering the size of this but pleasantly surprised. Initial set up was very simple and was up and running within 5 minutes. Incredible build quality. Definitely let it break in at least with 10 hours of music before you seriously audition as it was pretty flat upon initial startup, but as we listened you could hear the bass calm down, treble less brittle and open up. So cool looking and definitely a conversation starter. Purchased as a mobile unit to use in my home gym, at bbq area in yard and more so weight was a consideration in not going for the larger units. On the negative side. Can’t connect 2 Bluetooth devices at same time When you lose connectivity with Bluetooth, you have to manually reconnect each time No remote Hopefully some of the negative issues will be addressed with firmware updates in future. Considering it was just released hopeful on that front. Update Jan. 6 Does not stay connected to WiFi or Bluetooth. If I use device and don’t use for a few hours, app does not find device again and need to either unplug or start fresh as new device every day. Update Jan. 8 Ended up sending it back. Literally had to unplug or set up as new every morning. This morning I went through the whole process from bed and was listening to Lady Gaga a foot from reactor with Bluetooth and WiFi enabled and it completely stopped working. Should point out that I have a Tri-Band router with 1000Mbps speed in the house and using an Apple XSMax so no excuse for these issues. Update: Jan.11-2019 Purchased a Martin logan Crescendo X and when played next to Reactor sounded defective. Made me really appreciate the sound of this little guy. I would ask the gentleman who says there are other devices out there better at this price point or lower to let me know what they are? I have tried the Naim MUSO, Martin Logan, Audio Engine and more and nothing comes close. More important for me was I bought this to move from bedroom nightstand to outdoor patio and the form factor is second to none. So easy to move around. So things brings me to second part of this. I reached out to Devialet in France and the have been incredible to deal with. While time zone differences some times make for a day delay between emails, they have been all over this. They have escalated all the way to top brass and engineering, had multiple calls with me but have not been able to duplicate the problem there. Guess is I might just have a bad unit. There incredible support as well as sound and form will absolutely prompt me to get another. I have raised the stars back to 4 because of this but will update as things progress. Manufacturer was incredible to deal with. They were horrified about my issue and sent me another unit straight from France under loan to make sure they sorted out the connectivity issues. New unit worked flawlessly. I will say Amazon’s packaging was very sub par compared to what I got from Devialet themselves. Amazon put the main box inside another box twice the size it should have been with a couple pieces of paper allowing unit to flop around during shipping. Unit from Devialet was double boxed with inner box encased with soft styrofoam. Bullet proof. My recommendation at this point is to buy straight from Devialet. Read more






















