Goal Zero made it right.
My original review was not a positive one because our system quit working and we could not get any customer service response while they were doing some kind of system switch over, but since the original review they have gotten back to me and they have made it right. They have sent us a brand new battery and the information to return the old battery without any cost to us. They have been great with rectifying the issue. Was good until it stopped working right under a year and we have been trying to get a hold of customer service with Goal Zero for three months and cannot get a response. We have opened 2 tickets over the past couple of months and tried calling. When calling, on hold for over 30 mins and then the call drops, this has happened 7 or 8 times. Read more






















