Hamilton Beach Power Deluxe 6-Speed Electric Hand Mixer with Snap-On Storage Case QuickBurst Beaters Whisk Powerful 250 Watt

This mixer is a good buy. I find it to have sufficient power and I like that on low speed it is markedly lower. So many of the cheaper mixers have speeds that are hardly distinguishable from other speeds. A nice plus is the mixer can be stood up on its end. That is a very handy feature. It does come with a storage box that holds the mixer and the blades but I chucked it. I keep my mixer in a drawer and don't want to bother with the box. It operates smoothly and seems to be of decent quality and how can you beat the price? I consider it to be a good buy if you are looking for a simple but efficient mixer. Read more

Nice storage case, powerful mixer and easy clean. Read more

Haven't had it very long but so far, so good. Great bargain. Read more

Easy-to-use comes with attachments and a storage space that goes on the bottom of the mixer works very good easy on and off power button good price good value for the money Read more

Great mixer and the storage compartment that holds the utensils is awesome! Read more

Powerful and nicely packaged so all parts stay together. I don’t use this item all too often in my kitchen as I don’t bake. I use this mostly just for mashed potatoes and it does a fine job. Never have found the power lacking. Read more

Easy to use and clean! Read more

The media could not be loaded. It's kind of the point of the product, isn't it? I mean the convenience of being able to store the beaters with the machine. However, that's not how it works, at least not in the one that I received. If the bin doesn't snap on it's entirely useless for storage. I can clearly see that the front lip on the bin is too thick to fit in the snap groove on the machine. The back snaps in fine but the front doesn't, so the weight of the beaters just pulls the back out and the bin falls off. To me this is obviously a defect in manufacturing. However, at this point the manufacturer has not been any help. I'm very disappointed in their customer service so far. They encourage you to contact the manufacturer rather than return the product to Amazon. I emailed them and their initial response was quick, within about 24 hours, maybe a little longer. They asked me to send videos or pictures showing the defect and the product. The video is too large to upload to email, even at 10 seconds. The pictures don't really show the problem. It just shows a thick lip and a narrower groove which is really hard to determine in just a picture. However, I did respond and I did send them pics and I explained that the video was too large to send via email and asked if they had a drop box or some other method of me getting the video to them. It's been 3 business days, and a weekend which I'm not counting, and I still have not heard any response. Yesterday, I followed up with plain text email just to ask if they could confirm that they received my message with the pics, in case the pics were blocked or filtered or didn't make it for some reason. Still no answer. I'm hoping to hear back today. I'll post an update to this review by the end of the week, at which point I will return the product to Amazon if I don't hear back from the manufacturer by then. UPDATE: In a last ditch effort I put in a new support ticket referencing the existing support ticket and after receiving two more completely unhelpful replies I referred them to this review so that they could see the pictures and the video and they have sent a replacement for the storage bin and it works. Not the greatest customer service for certain, but not the absolute worst. Read more