Jackery

Jackery Solar Generator 5000 Plus Portable Power Station with 500W Solar Panels and Manual Transfer Switch 5040Wh Power

1759+ bought in the past month

$5789.00
$5789.00

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Product details

BrandJackery
Wattage7200 watts
Fuel TypeElectric
Power SourceBattery Powered
Recommended Uses For ProductCamping, Residential
Item Weight173.7 Pounds
Voltage120 Volts (AC)
Output Wattage7200 Watts
Special FeatureFast Charging
Included ComponentsLiFePO4 Battery

Technical specifications

brandJackery
wattage7200 watts
fuel_typeElectric
power_sourceBattery Powered
recommended_uses_for_productCamping, Residential
item_weight173.7 pounds
voltage120 Volts (AC)
output_wattage7200 Watts
special_featureFast Charging
included_componentsLiFePO4 Battery
product_dimensions16.5"L x 15.5"W x 25"H
materialMetal (Aluminum/Steel), Glass, Plastic
model_nameJE-5000A
engine_typeSolar
total_power_outlets4
engine_power_maximum7.2 Kilowatts
starting_wattage21600 Watts
running_wattage7200 Watts
upc810182240916
manufacturerJackery
item_model_numberJE-5000A
best_sellers_rank#41,875 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #192 in Outdoor Generators

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Customer reviews

4.668 ratings

Customers say

Customers find the solar generator to be a quality product that works perfectly.

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Great product, worked right off the bat with no hick ups.

Tom Aβ€”December 26, 2025

Worked perfectly. Using it as a time of use. This started up and ran my 3 ton AC unit. Please note that unless you are a licensed electrician, you will have to pay someone to hook it all up. It cost me $3600 for the install. I have had it up and running for three weeks now. The only downside is that idle consumption draws quite a bit of power just on and not doing anything. Read more

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Great Customer Service

Chicagoviewsβ€”December 20, 2025

Incredible customer service that was not needed for their Incredible Jackery Explorer 5000 plus unit. It was a delivery issue that managed to smash a wheel on the very well packaged & heavy padding especially around the wheel (the wheel that was crushed). The unit surprisingly (considering what must have been a very harsh mishandling by the delivery company) still worked great. However, I was concerned the harsh impact could have future effects internally (despite working perfectly). Jackery completely understood my concerns, and offered to immediately send me a replacement wheel, then because of everyones busy Christmas Holidays activities, allowed me to wait for the unit exchanges until after the holidays. In addition, I had several questions and responses with Team Jackery (customer service), and our many correspondences were all answered each time the very next day (all emailed). The unit is great! Customer service is great! I will exchange the still working unit in January (for piece of mind from the very hard drop), and will build my full home backup systems with confidence and with all of Jackery's products. Read more

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Meets expectations

H. Mosengeβ€”January 3, 2026

Great option for energy needs Read more

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As advertised. Worked as it should during a power outage.

Mike Bartlettβ€”January 10, 2026

Should have got this last year. Read more

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Jackery 5000 Explorer 5000 Plus Keeps Locking Up - Resolved

John Daliskyβ€”December 12, 2025

Update: after working with Jackery support it was determined a safety insulation check the unit runs daily at 2am was failing due to an extended extension cord I was using. Once I changed how I configured the AC power out, I have not had any trouble. Jackery also back-leveled my firmware a bit to where this test was not so sensitive. I like all the features of this unit, and it is now working as I wanted. With this I have updated my rating to 4 stars. Unit has often dropped (8 times) its AC power when powering various devices, when average watts draw is ~50, and peak at ~250 watts. When this occurs it also drops connectivity to the app and locks the unit requiring it to be reset. At this point I cannot trust it. I have an open ticket at jackery - if their service doesn't step up to my satisfaction, I will return the unit. Read more

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Its a must have

Margaret & Keith Westfallβ€”December 3, 2025

This is the best purchase we made it saved us lots of times it was definitely a smart buy great quality Read more

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Hurricane preparation

Susan Nealβ€”December 24, 2025

Shipping was perfect item is exactly what we expected. We have not been able to use it yet, but it looks like it’s going to meet all our needs come hurricane season. Read more

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Worthless Warranty

James C. Hirschingerβ€”August 22, 2025

Do not buy from Jackery. Their warranty is worthless. I purchased a Jackery Explorer 5000 Plus solar generator from them. The product is good, but a high PV port plug soon broke (bad design). To their credit, Jackery offered a warranty replacement, but in 2 months of back & forth, Jackery has not provided the proper packaging and shipping labels to actually make a return possible; in other words, a worthless warranty on a very expensive piece of equipment. Read more

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