george p jayne—October 19, 2025✓ Verified purchase
Having had for a few months, it makes great coffee and espresso! It’s easy to maintain, yes it’s expensive, but how many things do you spend money on that you don’t use everyday? It makes the best coffee and is so easy to operate, which makes every day start a little bit better. Read more
Amazont Customertttttt—November 1, 2025✓ Verified purchase
Best coffee machine I have ever used. Doesn't do cold coffee like the more expensive one but it is 1k less right? Easy to use, easy to clean, easy to love! Read more
Laura—November 7, 2025✓ Verified purchase
It’s one of the most expensive ones for that size but you get what you pay for Read more
WeBeSooners—December 24, 2024✓ Verified purchase
I've had a Breville for years and loved it, but my husband could not master using the puck or getting the right blend. Our friends had a Jura and he was sold the minute he saw how it worked. I tried to reason with him, because seriously, THE PRICE, but he NEVER asks for anything so how could I protest? Well, he was right. This thing is SO EASY and the brew is amazing. It's hot and stout for me and hot and mild for him so we both got what we wanted. My only complaint (first world problems) is that it uses a lot of water and has to be refilled more than I'm used to. But it's a small price to pay for such good coffee. Read more
Customer—December 30, 2023✓ Verified purchase
Purchased item as a Christmas present. On Christmas morning we open the package ready to have some fresh brewed espresso followed the instructions verbatim and when I turned the machine on for the first time could immediately hear a loud, grinding noise. I checked the grinder and nothing was moving however, the motor would just run in a loud grinding noise was made. Couldn’t contact Customer Service for two days because they were closed for the holidays. However, when they opened I called no less than six times on hold for 15 minutes hoping that maybe there was something I could fix at the house so I didn’t have to go through the return process. I left a message each time I called because you can only wait on hold for 15 minutes before your automatically defaulted to voicemail. I subsequently return the item and now have been waiting since Christmas (12/25) for the refund to be issue. Since using Amazon, this is absolutely the worst Customer Service and the worst product that I purchased. I understand things can go wrong and things can break but it is kind of disheartening to wait for Christmas morning to open a product that you spent almost $2000 on to have it malfunction and then get absolutely no customer service for several days. Definitely not recommended, go to the other all-in-one espresso machine manufacturers and give them your money . Juro has no customer service at all. Read more
Fido—April 11, 2025✓ Verified purchase
We just hit 1300 preparations so I think it is fair time to evaluate. This machine has made dependable high quality coffee with little to no problems to date. The quality of end product from the same coffee far exceeds my drip machine- now retired. I have continued to produce flavor profiles in line with my AeroPress Original. The Crema is unfailing and watching it form is a welcome spectacle rivaling a nitrogen beverage settling in a pint glass. Clear glassware is a must. Our preparations are mostly Coffee, Americano and Espresso. We have chosen to forgo the milk frother/steamer for a handheld unit- as the cleaning procedure does not warrant our frequency of desiring a Cappuccino, Latte etc.; perhaps I should have considered an e4. We use distilled water from a home unit, change out the filter as the machine dictates and run a cleaning cycle using Jura products. Emptying the drip tray and grounds catch is simple, and we soak the tray and bin once a week to clean thoroughly. Double check the height of your glassware as to not continually bump into the nozzles- Adjustable height designed for smaller and demi-glass; larger mugs tend to hit and need to be tipped under even at the highest setting. The only problem that has been of annoyance is the beans not feeding adequately from the hopper necessitating the need to pull the lid and poke or stir down the beans to get them to drop. A 3d printed hopper extender has helped with the need to refill too often the added volume/weight of beans helps for the pile to drop on its own. Read more
Dianne sully—October 18, 2025✓ Verified purchase
Can't live without this machine 🌻 Read more
Kira Harris—March 18, 2025✓ Verified purchase
OBSESSED! I can’t even get coffee out anymore because it never tastes good to me! I click the espresso button twice (1.5oz, 4/5 bean strength), grind setting is 2/5! I sweeten with maple Syrup & do whole milk Read more