Kolice
Product video 1
Rated 4.1/5 across 7 reviews — well received overall.
Customer summary is not available yet.
I purchased this machine, and over time handled have broken and I reached or for information on where I could purchase replacement handles! And received a quick response that they would replace the handles at no cost to me! Very good communication. Read more
The instructions are poorly written. The seller was able to help by sending better instructions and a video. There is no contact name/number/address to oder repair/spare parts for the machine. However, the seller was able to ship spare parts. We need more O-rings and distribution design attachments to produce the same designs in each distribution spout. Read more
This SoftServe machine meets our basic needs in a ice cream shop. The instructions are basic and don't include technical instructions for some of the fault conditions that occur. We find that even with the firmness setting turned all the way up, the ice cream is still too soft to go into a cone but can go into a cup. You need to make sure that you have combined 30 amps available in the outlet(s) that you plug the machine into. Read more
Stay away from Kolice! If you receive a machine with a problem and need to be returned, forget it! You will be charged restocking fee, and you never get full refund even if it is their mistake! I would never ever recommend this seller!! STAY AWAY from it! Read more
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