I liked the cameras so much I bought more and expanded the system.
Great cameras and great customer service. I wanted to be able to check on a shut-in family member that is alone during the day. I purchased the 4 pack of indoor cameras. I was having trouble with one of them. I contacted customer service and they helped me work through the issue. They suspected it was a Wi-Fi issue, with not enough signal making it through the wall. I didn’t agree because I had other Wi-Fi devices in the same room that were working. After checking a couple other possibilities, they sent me a replacement camera. Unfortunately, I continued to have trouble with the new camera. Customer service stayed with me and stayed in touch with me while trying to resolve the issue, and followed up after to make sure everything was ok. I installed a Wi-Fi extender in the room and that resolved the problems. So they are sensitive to the Wi-Fi signal strength. The app wasn't clear to me on the instructions for set up and Customer Service helped me with that too. The cameras did what I needed them for, and I liked the cameras so much that I decided to expand and add outdoor cameras. I upgraded to a more powerful Wi-Fi router, and I purchased 4 outdoor cameras. Three connected well, but one ended up being too far away and I couldn’t’ get a consistent signal. With the better router, I didn't need the Wi-Fi extender for the first indoor one anymore, so I moved the Wi-Fi extender to support the most distant camera, and I haven’t had any trouble since. Sometimes a camera will fail to connect, but it will try to reconnect, or give you a reconnect button. If it fails to connect multiple times, the app will report the camera off line, but it will self reset. The app has a feature called Multi-view, that will allow you to view 4, 9 or 16 cameras all at once. Most failures come when in the multi-view mode. The cameras are fantastic especially for the price point. They do a very good job and are easy to operate. They do require a strong Wi-Fi signal. They have a microphone and speaker, and have the capability to talk to the person through your phone to the camera. This is a weakness that I wish was better. The quality isn’t very good, but it’s passable. I found that there are two modes, push-to-talk and two-way. Two way has better quality than the push-to-talk. It’s good enough that I can use it to check in on someone at home, and I use it frequently for that. They need to be plugged in for power. The indoor cameras have a USB jack and use a standard USB cord. The four pack of cameras that I bought have a USB mini port. The newer cameras that they sent me had a USB-C. In both cases, they come with a cord and a power block. The cord is long enough if you are setting the camera on a table. However, I hung mine on the walls near the ceiling, so I needed some longer cables. Since they are standard cables, they can be easily ordered on Amazon in various lengths. The cameras come with the mounting hardware which consists of an adjustable bracket, screws with anchors, and a thumbscrew to mount the camera to the bracket. The adjustable bracket will allow you to mount either to the ceiling or the wall. The camera can be hung right-side-up or up-side-down. The app has a feature to flip the image if you hang it up-side-down. The outdoor cameras are set up a little differently. The power cord is hardwired into the camera to make it weather proof. The plug in end was USB-C. For 2 of mine, I needed to purchase a USB extension cable to get the reach I needed to plug it in. Again, it's a standard extension cable, so it was an easy set up. The tilt-pan functions work well and are easy to use and are controlled from the app. The night vision is really good. I'm amazed by what I can see, especially on the indoor cameras. I moved my living room camera. In its original position it was 20' from the front door and I could check if I locked the front door, at night, in the dark. I could see the position of the lock. I moved the camera and it's now 30' away and I can't make it out anymore. But that's the quality of the resolution. My outdoor front door camera is about 15' away from the door and I can recognize people at the front door or coming up the sidewalk, day or night. But it's not good enough to make out a license plate on the street. You can turn the microphone on or off to listen while you are viewing. With the motion detection feature the camera will follow a person as they move, but it will also wake up the recording feature. There is an alert that will go to your cell phone if it detects motion or sound. I turned that off, as it will send you alerts as you move around, but it is great to use as a security feature if you are away. I rated them as a 5 because, while not perfect, I think they are really very good for low cost cameras. I haven't even tried all the features that they have. They seem to be better than the other cameras I compared them to. I purchased a camera of another brand, which was about the same price per camera, and I never even bothered to set it up. Out of the box, I didn't like the cord and the mounting bracket and I stopped right there. The Litokam cameras were definitely better. Read more
