K. Glenn—June 9, 2013✓ Verified purchase
I did a lot of research on webcams via amazon. I finally decided on C525 despite some of its supposed drawbacks and up to this point, I have yet to experience any of the problems some complained about. I have not had any problems operating the camera even though I have 2.17GHz duo core processor even though the instructions call for a 2.4 GHz processor duo core processor. This was a concern that I called logitech about several times and after 4-5 contacts I finally got a knowledgeable rep that answered the question. The best advice I received was from the Better Choice Online vendor that sells these webcams via Amazon. He was very knowledgeable and told me the webcam in itself should work fine. the more important issue, he said, would be the internet speed. We have AT&T Uverse and our area doesn't get great coverage. That and we are cheap. The tech at Better Choice Online suggested he pay for more internet speed and we would have a great webcam experience. He was right as I've had a few hiccups during calls due to our slow internet speed but the computer warned me of the problem before I got on the call and we made it through the call. The problem wasn't consistent enough where we couldn't finish the call. Just a few pauses and freezes. Not the fault of the webcam. And that was only 1 out of 10+ successful calls with no problems. Also, I Was concerned about being able to have the camera point down so that the other video caller could see me as I wrote on a pad and the camera can be set up to accomplish this. Another problem came upon reading on logitech's website and someone complained about the software being poor and adding viruses to computers. I have not experienced any virus or lack of performance after installing logitech software for webcam. Installation was extremely easy. I did, however, opt to let the computer notify me instead of just installing updates automatically just in case the software caused problems. Maybe software causes problems if you have older operating system? I have Windows 7 and I haven't had any problems. Up to this point, I am very satisfied with the webcam. I dont have much to compare it to since this is my first webcam but sound is good, video is good, installation easy, affordable price. Read more
Uncompensated Reviewer—February 5, 2014✓ Verified purchase
This webcam is very very very nice. It works well, it puts away neatly and the image quality is great to me. Now, after I got it I went to install it. Having Windows 7 I had to download the software from Logitech instead of doing a plug and play kind of thing. I was able to install my software, have the little test at the end for quality and the camera worked! However, after installation I could not bring up the software again! I had the icon in my taskbar but for some reason the service wouldn't actually run. Now, I tried quite a few things but this is what worked (...and this came from a Logitech support person): ---------------------------------- Please uninstall the software using Revo Uninstaller, this is a third party uninstaller. You can download the 30 days free trial on [Google: Revo Uninstaller, I don't think I can put links to something like that here?] This software will uninstall all the components of the program including the registry. Once you have installed the Revo Uninstaller, please follow the steps below: 1. Close the Logitech Webcam Software > go to the system tray and look for the icon. 2. Right click on the icon of the Logitech Webcam Software > Exit. 3. Open the Revo Uninstaller > look for the Logitech Webcam Software then right click > uninstall. 4. Wait for the software while it scans > it will ask to uninstall the software. 5. Once the software is uninstalled > select the scan to Advance then click Scan. 6. Once all the registry appears > click Select All > Delete. 7. You may now download and install the Logitech Webcam Software, please click on the link below: [Google: Logitech C525 (Should take you to it's product page, from there go to it's support page and it's downloads)] ----------------------------- That's the latest driver software for Windows 7. If you're running a different version of Windows please go to the camera support and downloads page on Logitech and download the correct file. :) By the way, I know that it says the software will mess with the registry but it does make a backup before doing any of that. If messing with the registry does make you uncomfortable do contact tech support and ask if there is a different method. :) So, again, just to repeat myself I have Windows 7, the software did NOT want to work, did this and now it's fine. If I get any more hiccups I'll be sure to edit this post. Goodluck and enjoy! Also, don't be afraid to contact tech support (by email), they got back to me within a day and they were friendly. :) Read more
