Digital Dilema—December 12, 2025✓ Verified purchase
I was a long-time user of Logitech headsets, but stopped about 45 years ago when my MBP just had a nic decent enough to use. But I started coding the audio interactions with my LLM and decided I needed a better mic. Fast forward to buying this one, and the improvements are remarkable. They finally got the connector right (small but no one has USB-A's anymore) and the controls - on the wire - are finally how I always wanted them. Very happy. Read more
lawrence l barbee—January 13, 2026✓ Verified purchase
Wife said she would give them a 10 if that were the scale. Comfortable, high quality sound, and unbeatable noise canceling technology Read more
Andres P—July 28, 2025✓ Verified purchase
Best headset I've used in sales despite mine maybe is malfunctioning sometimes. Maybe there is an issue with the cable. Maybe it's because mine was used, not sure if refurbished. Sund quality is great on the speakers and in the other end based on what I've been told. Great sound filtering microphone. Cord length is great. Color is neutral and professional. Read more
Penny—February 5, 2023✓ Verified purchase
I really wanted to like this headset. Its very comfortable to wear, the sound quality is very good for music or games....that is until the mic is activated. When the mic is activated the sound quality is horrible, very shallow no bass, harsh treble. I am not sure what causes it, but it makes them unusable for listening to music and using voice chat like discord at the same time. Also while in game and you activate the mic for in game chat the game sound effects and music become very washed out sounding, no bass and very harsh treble, very flat sounding. I tried the headset on multiple computers and phones and every time the mic is activated the sound quality becomes terrible. I'm not sure what is causing this issue (maybe firmware) , but I have a cheap $30 on the ear USB-C headset just like it (but not as comfortable) from an off brand company that sounds great if the mic is active or not, the sound doesn't change. The sound quality of the headset is great until the white LED ring that is around the mic button on the controls is illuminated. When the white LED is illuminated the sound quality of the headset is very bad. I tried to contact Logitech customer support and was communicating with someone named Jeffery. Jeffery has a very poor understanding of how USB audio devices work and he instructed me to "update my Windows sound card drivers" When I explained to him that the USB audio device doesn't use the computers built in sound card he failed to respond back. I also asked him to get me in touch with a higher tier tech at Logitech, but he has ignored my requests. I haven't heard back from him for over a week now. At this point I have no choice but to return the headset for a refund. A shame really they would have been great, just what I was looking for in a headset, but I cannot listen to the horrible sound quality that they produce when the mic is activated. Its a shame that Jeffery wouldn't get me in touch with a higher tier more knowledgeable tech support person, maybe we could have figured out what was causing the terrible sound quality. Read more
Becky George—January 13, 2026✓ Verified purchase
I use this headset for online meetings and the sound quality is excellent. They are quite comfortable and I highly recommend. Read more
GoblinGremlin—March 4, 2026✓ Verified purchase
Lasted about 2 years. They were great until year 2. Material around the ear cushion started coming off, then the wire failed and the right earbud lost audio unless the wire was held a certain way. Had to revert back to my old PS3 Sony wired headset. Read more
WSchultz—August 21, 2025✓ Verified purchase
Our team works in a high noise cleanroom environment. Attending Zoom and Teams meetings are a drag, but we do pretty well hearing and speaking with these phones. They work quite well for all of us, whether at home, at our desks or in the lab. They are not too expensive either, and better than cordless in many respects. The cord isn't much of a problem too deal with Read more
momto2girls—July 20, 2023✓ Verified purchase
Only complaint is the control attached to the wire for volume, mute, connect and disconnect. The large button is for connect/disconnect and is way too sensitive. If any thing even slightly comes into contact with it (chair arm, elbow, clothing), the call is disconnected. Not a great design. Read more