Failed part with no customer support/service offered
The design and function of the machine and stand are good. The quality of the remote is very poor. Mine broke in the first two months with very little use. I'm pretty handy and can repair most things but the housing cannot be disassembled. I contacted the manufacturer and they will not replace it and do not have a replacement to sell me, rendering the whole thing useless. I was told to call Amazon for resolution and there are no returns allowed for health reasons. I have yet to call Amazon but I am very dissatisfied with the response I am getting from the seller and especially the quality of the controller. Read more















