CityGal—July 7, 2024✓ Verified purchase
If you have injured your shoulder or are recovering from surgery, this is an excellent ice pack. I believe it can be used by warming it as well but I have not tried that it conforms to your shoulder and upper arm very nicely and the straps are quite adjustable and, easy to fit. There is a large zipper top plastic bag that contains the ice pack itself to keep it clean in your freezer. I would say that it is much better than a bag of frozen peas! Read more
Lenny Johns—September 18, 2022✓ Verified purchase
Fantastic customer service when the gel pack leaked and they immediately replace it. The product is very comfortable and effective. After injuring my shoulder due to a violent fall wrangling an unruly German Shepard, I had to apply ice and heat to it, but ice packs would not stay in place. Other shoulder ice packs were not large enough for me, so I was pleased to find this unit was plenty large. Any shoulder ice pack is difficult to put on by yourself when one shoulder is in pain and doesn't work well. I can't blame this product for that. Get someone to aid you or learn a technique that works. I slipped it on my arm and over my shoulder then balanced it there while I leaned to the other side to let the long strap hang where I could grab it with my good arm then connect it. The ice worked for a bit over 30 minutes for me. I would recommend this product to others, especially the XL size for those of us who are large. Read more
darnelle—February 7, 2025✓ Verified purchase
Brought this for my husband who has a shoulder injury. This ice pack has made it much easier for him to me constant with icing his shoulder as advised by his doctor. It’s comfortable and it stays in pack. What I like about it also comes with a zip lock type bag which keep it from touching your food in the freezer. I would definitely recommend this ice pack. Read more
TLH—July 30, 2025✓ Verified purchase
This has been a life saver, I'm glad I found it on Amazon. Quick freezing and great for my shoulder repair! Read more
Kat Niebo—July 8, 2025✓ Verified purchase
Perfect friend fitting Stays in place. Perfect weight. Retainscokd. Life saved after my shoulder rotator cuff surgery. Highly recommend! Read more
Lynn—March 13, 2025✓ Verified purchase
My husband has used this for 6 days and now it will not stay inflated. He really loved it until that happened. Will have to return. EDIT: The company replaced the item and I will get a refund after I send the old one in. Great customer service. Read more
Jimmy Glenn—April 24, 2025✓ Verified purchase
The cold does not last long enough there should be an ability to buy an extra set of cold packs Read more
Customer—February 18, 2025✓ Verified purchase
Husband used after shoulder replacement surgery. It is as advertised & he used it alot! Read more