Customer—January 27, 2020✓ Verified purchase
This is not as great as I had hoped. It does fir comfortably but, it doesn't disperse the heat throughout the entire brace area as I expected. The heat is just in one s all area. It's not a bad item just not as helpful for my shoulder pain as I had hoped it would be Read more
DA Pringle—December 8, 2018✓ Verified purchase
Too small unless you are a young child. The heat level is low. Read more
Customer—December 17, 2019✓ Verified purchase
Does get hot enough very disabled. Only works with phone chargers.i am returning it. Read more
Christine Parker—December 30, 2018✓ Verified purchase
I love the shoulder fit and the heat/ice option. I'm at my desktop top, with the heat option plugged into my tower. works great! However, the strap that connects the shoulder around the other side of my body definitely needs to be longer. I plan to modify mine with another piece of neoprene. DOACT needs to add about 2-3 inches, especially for men with large chests. Read more
Nathan—January 8, 2019✓ Verified purchase
I initially got a bad item where the strap was ripped off. But the company immediately send me a replacement. So far so good. The heat is just right and it is working just fine Read more
Shelly R.—December 4, 2018✓ Verified purchase
I've only had this a few days but love it. My son has all day wrestling tournaments on sats and this shoulder brace made the day enjoyable. Made the tendonitis of the rotator cuff pain managable. Read more
Janet in PB—June 21, 2022✓ Verified purchase
I am an active athlete with shoulder issues. I like to warm up my shoulders on the way to workout to help mitigate any further damage. This product has worked reasonably in the past (although it really only lasts about a year with regular use). I put it on, plug it into my car's USB outlet on the way to my workout and I'm good to go when I arrive. The braces that shipped in my latest order, however, came with power cords that would not connect to the brace itself despite having what appeared to be the proper interface (see pics). I tried for weeks to get them to connect and had to quit each time I tried out of frustration. When I tried to return them and/or get the seller to fix the issue, they kept giving me the run around. They finally offered to give me a 10% refund and suggested I get it "fixed." However, if a product is defective, how does one fix it? Not to mention, why would I spend any more time on something that I already sank a bunch of time into already with no resolution? While the brace itself is pretty good, I'd avoid this seller. like the plague. Read more


Evans Coney—December 8, 2019✓ Verified purchase
Does not get hot enough. Read more