This was wonderful for about 4 months. Really helped my neck issues. Didn't need it for 6 months, tried to use it again and it now won't come on. I've charged it but it won't come on. I'm sad but don't want to spend the money for a new one if it will only last a few months. Update: I was totally surprised to be offered a full refund once the seller read my review! This is great customer service, like it used to be and like it should be. I would definitely recommend this seller Read more
Nice massager works perfectly for us Read more
I thought this device would be a God send but I was so wrong. The strongest of massage setting is still very weak the different settings pretty much all feel the same. I am probably going to be sending this back! Read more
The product caused burns and does not really massage where I needed it. Read more
I have chronic neck pain and this has been amazing. My husband, God bless him, doesn't rub my neck. This massager feels like someone's hands. For me, it hits just the right spots. I like it's size and it's easy to tuck away but still within reach. My only complaint is it's a little hard to hold the straps and still relax. You can configure it differently so it "holds" itself. I must admit that is not my favorite either. I do not hold that against this though because that's a problem with just about every massager of this style. Read more
I bought all 3 of the only other neck muscle relaxation massages that had actual massage, not just a TENS unit, on Amazon. If you want an actual massage-type feel that will not just vibrate or move lymph and help with circulation, but actually dig into your muscles, this is the winner. The massager mechanism is a little loud (whirring noise) but the Breo shiatsu massager was way louder. Here are the other 2 I bought: 1. SKG Neck Massager with Heat, Cordless Deep Tissue Vibration Infrared Massager for Pain Relief, G7 PRO Portable Electric Cervical and 9D Neck Relaxer Women Men Gift 2. Breo iNeck3 Pro Electric Neck Massager, Shiatsu Massage Pillow with Heat, Deep Tissue Kneading & APP Control, Small & Lightweight, Good for Travel, Home & Office Relaxation, Ideal Gift Choice Read more
This item is very high tech and well-built but regardless of the reviews saying it is great it was hard to even figure out how to turn on. No real instructions so you just find it by accident. It is heavy and awkward to use. It hurts. It has no finesse so you either can tolerate something gouging into your neck as hard as possible or you can't - I can handle deep tissue and this thing made me yell out loud. Then when I finally got used to it by not allowing it to be tight against my skin the battery ran out within half an hour, and I had charged it for 24 hours. Not worth the price. I can get a cheaper one that works better, Read more
As someone who has had neck pain for years I will say this is actually relaxing and worth the money. It has multiple heat and intensity settings which is nice but I do wish it also had more rollers going up the neck as well. Read more