Watch Winder Smith Real Bamboo 4 Watch Winders for Automatic Watches Precision Engineered Quiet 4 Modes Rotation and

09.09.21 Update! Shortly after posting the review below, I received an email from the seller (Watch Winder Smith) suggesting the motors would be replaced. All I had to do was confirm the winder model, and describe the issues I experienced. Within a couple weeks, the new motors arrived from China. These motors are much more substantial, and quiet than the originals. Thanks to a couple helpful videos, I was able to install the motors in 15-20 minutes! This seller obviously cares about service, and I'd have no hesitation doing business with them again! Thank you WWS! Original Review After reading a few favorable reviews, I ordered this 4 watch winder, paying about twice the cost of the last winder I'd purchased. The unit is beautiful, and has a "high quality" feel. Unfortunately, within a couple month both motors ceased functioning, and the seller was no longer on Amazon. The result - I'm stuck with an expensive, and attractive watch winder that doesn't wind! Read more

So first things first, this arrived very quickly, and in impressive form. The box was armored with plastic on the corners, and inside the box the item itself was very securely padded by foam. As you might expect after all of that, the thing was in pristine shape when I took it out of the box. As for performance, it seems to be just what I needed. I fit two dive watches on one side, and two dress watches on the other. I don't have huge watches like some people do, but the dive watches are both 41mm and there's a bit of room to spare. It's very, very quiet, but not silent. That said, I think most people's heating & air makes more noise than this. I'm not sure I'll be able to hear it from my bed. Overall, it's a really nice looking case; looks great on my dresser. It's solidly built and has a nice heft to it. The bottom has feet so it won't scuff surfaces and won't slide around. I'm very happy with it. EDIT: I forgot to mention that it comes with extra pillows (foam pieces) for your watches, as well as a couple of cleaning cloths. It's small stuff, I know, but it was a nice touch. Read more

This watch winder was great for two years, stylish, quiet, and doing its job at about the 2.5-year mark, both sides had stopped working. I read reviews of people who had experienced great customer service, so I decided to contact the company. They replied immediately and told me how to open and repair the watch winder with the spare parts included. After I located the tools in the garage, the entire job took me 10 minutes, and the watchwinder is working great again. My warranty had expired when I contacted them, so they could have told me to go pound sand, but instead, they were very responsive and helpful, and my watchwinder is working like new. Just for the customer service, I would say go ahead and make this purchase. I only gave it four stars due to it breaking in the first place. I have a smaller watch winder that has been running great for 7 years, so that's a hard standard to live up to, but the customer service was absolutely 5-star. Read more

I've had product for several months and continues to work as expected. No issues. Quality is excellent, well made Read more

September 1, 2020, I bought the 2 Large watch winder. It was quiet and worked well, but within less than 2 years one of the motors broke. As I needed to replace it, and I had gotten another watch by then, I figured that I will buy the 4 watch winder as probably it was a fluke that a motor burned out in what I felt was too quickly. On July 1, 2023, I bought the 4 watch winder and it also worked quietly and well, but again as of about 6 months ago one of the dual watch motors burned out. I feel that these motors should last longer than 2-3 years and as I need to replace it, I will look at other companies. Read more

The watch winder case is nice and quiet and used to work perfectly. I bought this in 2021 and about year ago it started showing signs of wearing out. The winder case no longer works using the power plug adapter and will work with batteries but doesn't rotate as smoothly or as consistently when it was new. The left side watch winder doesn't rotate hardly at all. Not sure why it's failing. It has been in the same spot in my bedroom, never been dropped or roughly handled and never had anything spilled on it. I have taken good care of it and it's just wearing out. It's expensive for just 3-4 years of use. Would have rather used that money towards another watch. Read more

Original issue (June 2019) shown below for context. Here is an update (September 2019). The people contacted us from China to find out what was wrong. They shipped replacement motor gearbox units, along with tools and some other spares. They PHONED me from China to update me and check that materials arrived in good order, and to see if I needed help with replacing the various bits. Stripping the device and replacing the components was very interesting. You would be pleasantly surprised at the robust construction, the neatness of the electronics, the quality of the fit and finish. Clever, thoughtful engineering shows everywhere. This is a polished, well thought through product. We could hear the difference in the new and old gearboxes. It is a nicely put together sealed unit and I hope that we were just unfortunate with the originals. I have nothing but the best things to say about the attentiveness of the people, the quality of service, and the clean, robust, smart build. It sounds great again! Original issue: While the device is pretty, it has grown noisier over time, to the extent that it keeps people up at night. This was a Christmas gift in 2018. The product return window closed in Jan 2019 and the product support closed in March 2019. Sometime in June 2019 the noise started and I tried getting help, but was unsuccessful in contacting anyone. Normally I would not be writing a negative review without the manufacturer having a chance to rectify the issue. Read more