I purchased this water filter in 2022. The filter works great and definitely improves the taste of my tap water. The filter is great in all aspects.. ease of assembly and water clarity and taste. The filter is well made with the exception of the valve switch, which is plastic. After 3 years the switch broke. I inquired about purchasing a new valve switch and received awesome customer support. Harper W provided excellent, prompt customer service. Harper was very understanding and extremely courteous. Harper responded quickly to my inquiry and provided a timely resolution, going above and beyond to resolve my issue. I am extremely pleased with the customer service that was provided. 10/10 customer service! Read more
Very pleased at the EASY & FAST ASSEMBLY. Surprised at small size but actually LOVE THE COMPACT SLEEK DESIGN!! Now, if you can get an AUTOMATIC FILTER REPLACEMENT FLASHING LIGHT ALERT - it would be PERFECT!! Read more
Admittedly this may be a bit early for a review. I just installed this a few hours ago. Install was simple and straightforward, took under a minute once I disassembled, cleaned and reassembled. I recommend you do the same, as I found metal shavings inside the unit once I took it apart. I'm sure the filter would have taken care of this, but I feel better having cleaned it first. I picked this filter out of the many on the market because it is all stainless steel. Most other options are plastic. Yes, this unit is indeed all SS construction. HOWEVER, half of the included adapters are plastic. Just my luck, this includes the one I need. I do not trust plastic threading on plumbing adapters one bit. I'm not sure why they decided to make half the adapters SS and half plastic.. I do like the filter, but now I have to go around trying to find a non-plastic adapter, SS or brass. Frustrating drawback to an otherwise good product. Other than this, functionality seems good. Have used it numerous times. Switching between tap and filtered water is easy and feels like a quality 1/4 turn valve, unlike reviews of plastic models that feel flimsy. I want to give it five stars, but the plastic adapter is a big annoyance that I now have to go replace. Additional note - as others have mentioned, the aerator is definitely not as good as the factory one that came with the faucet. Some may care about that more than others. For me, it's not a big deal. Overall, no more water pitcher on the counter. My wife is happy to save space on the counter. I'm happy to have filtered water to drink on demand. It's (mostly) not a plastic piece of trash that'll explode after a month or two and soak you and everything around you. At least I hope that's the case. You can be certain I'll update if I do get soaked. Read more
I purchased this water filter system because my other one from another brand broke. This was easier to install than the other. The included adapters was very helpful as it will fit many configurations of sink faucets. The lever used to flip from regular tap to filter works well. The flow of water from the filter side was very good as I found with another brand - that flow was very restricted. The overall design/look is nice - it's not overly bulky. The other factor I looked at is how much life will the filter have. This one beats most of the competition by 150 gallons or more per a filter - which is important to me. I'm still using same filter it came with so shall see how long it actually lasts. But there is a noticeable difference in taste of water vs using just tap and pretty happy about that Read more
Wow! :) Where to begin! I recently had been looking for a waterfilter to replace one in my kitchen, and I came across Waterdrop. The filter looked great online, and ever since getting it, I couldnโt be happier with it! :) The package came with everything youโd need to install it. Tons of faucet attachments to fit many different models. If you have a sink with outside threading, what helped me when attaching it, was when wrapping the Teflon tape around the sink threads, to match the direction of the end of the tape to the direction youโll be turning the filter attachment, as to not unwrap the tape as the filter is screwing on. Perhaps before adding the tape, test out which direction that will be first, and then add the tape to install :) It may save you some time, and tape :) Once it was attached, I could instantly tell that the water was so crisp and clear! :) I have been loving the taste, and knowing it is filtered is so nice! Exactly what I was looking for! The speed of the filtered water is also very fast :) and had a really nice pressure to it too! And the look of the filter is sleek, I love the chrome details! Iโve been using this filter everyday since I have gotten it, and I am so pleased with it! :) There are a lot of filters out there, though I am especially glad to have went with this one by Waterdrop, as their company is also so kind and considerate! They answered all my questions, and were there to help if I needed anything! Purchasing the filter from them feels like having the added bonus of being in contact with their incredible service and the reassurance that they have your back! :) Both the crisp filtered water, and their wonderful company, give you the VIP treatment! :) Would totally recommend!! Read more
It is easy to install and does reduce chlorine and impurities. Also it looks sleek. Read more
