jean—September 19, 2025
It's a nice looking microwave I feel like I have to give it five stars, it runs, it rotates, it heats food, BUT what I don't like is probably just a preference, I don't like pushing a button and grabbing the door that pops open, I wish it had a handle and I don't like that the glass tray easily comes off of the rotating base it's like a puzzle to put it back on each time. I haven't had a microwave and quite a few years and this 900 watt does seem to be quite a bit slower than the 1000 watt I remember I feel like I add about 2 extra minutes to everything, wish I had room for a bigger 1000 watt. I'm sure I'll get used to it and it'll be fine. Read more
Angellibra11—December 5, 2025
Had to send first one back, it had dent in door. Got the replacement in time for Thanksgiving for quick warm ups. Everything is great, same model I had before with updates. My last one lasted seven years and I definitely got my money's worth. And no new learning curve. New models include a required two-step safety procedure to open, but once you do it, it just seems normal. Can be turned off. Read more
Abelardo Velazquez—January 6, 2026
Nice work good Read more
Sandee Mac—November 24, 2025
Nice but wish we'd bought it some chrome on it. Works perfectly good purchase! Read more
Pamela B.—February 12, 2023
I was so happy with my last west bend microwave that I decided to buy another. I love everything about it except for two things. My last west bend had a bigger interior. I can manufacturer would realize that not everyone has a newly two feet. You can’t use an extension cord so I had to rearrange and reduce my cupboard space to accommodate the cord. In my opinion they could leave the cord a little longer. The excess could remain tied behind the appliance so it can accommodate all kitchens. Aside from that I love this microwave! Adding a note. Now that we’ve been using it my son is complaining about a super high pitched noise in the kitchen. I don’t hear it because I have tinnitus really bad. But we unplugged the microwave and sure enough the noise stopped. He says it gives him a headache when he’s in the kitchen fixing something to eat. I’ll call the company and see what answers they give me. I don’t know what they can do about “white noise”. UPDATE: The noise the microwave generates is getting louder. I can hear it now over my tinnitus. It sounds like it’s coming from the clock. The manufacturer refuses to do anything about the issue. They say it’s not a manufacturer problem. However, we don’t touch the inside mechanisms. It’s never been dropped or had any accidents. It’s just simply noisy. And it’s getting worse with time. The manufacturer refuses to accept any responsibility for the issue. They won’t do anything to help me with it. So that 1 year warranty that comes with the machine is worthless. It’s beyond the 30 days so it’s not returnable to Amazon. $115 dollars for a product that causes headaches and is useless to us within 90 days! Read more
bass58—February 29, 2024
control pannel dosent last Read more
Customer—November 29, 2025
What a great microwave. Great value for my money. Heat level is wonderful. Would buy again. Read more
PetuniaKitty—May 13, 2023
Received this microwave the other day. After an initial easy setup, I used it. Perfect. Easy to use and the beeps are not as loud as my previous West Bend zappers. Which is a plus. It also does 'reminder' beeps a couple times every minute until you actually withdraw your food item, which is nice too at least for me. I saw other reviews about how loud this microwave is and how people are unhappy with that. Well,from what I have experienced, the sound isn't as loud as my other microwaves. And seriously, who cares? This is my 3rd West Bend microwave and I am very pleased with this brand. Never had any problems. My previous microwave is still working I just wanted a black one to match my new convection oven better which is stainless with black. It looks pretty sharp on my countertop too. And no it isn't as large as other ovens I have seen either. TBH there really isn't anything that I don't like about this microwave. I also purch'd Asurion just in case. I dont foresee this oven going south on me though. Buy it. You'll like it! Read more