Mari Machado—January 4, 2023
My overall rating is 5 Star based on: (5) Easy to use (5) Set up with app (5) Unit appearance and display (5) Accuracy in reading/consistency (4) Price point and still pending on cardio vascular age reading since it does require 5 days of measurement to give you a reading and I'm posting this review after 3 days of use. I am in the fitness industry and the value to me is in the body fat reading and overall consistency in readings. I had a competitor scale (Weight Gurus) which served me well over the years and was fairly good in it's consistency of readings. As a first impression, it's very well packed and after removing it from the box I noticed that it is a bit heavier than my previous scale so the product appears pretty sturdy and well built. The charging cable included to charge the scale is 6 feet long and USB so I was able to charge it on the floor next to my other USB items. AFTER charging the scale overnight it gave me a full battery life reading in the digital display in the morning. I can't review battery life until I actually have to recharge the scale but from what I read it can be up to year depending on use and I will use it once per day. I downloaded the app to my iPhone 12 and briefly skimmed over the paper instructions on pairing the items. I placed the scale on the counter next to me. Turned the scale on (hold the little button on the side for 3 seconds) and immediately the app kicked in and started the pairing process which was painless. Once paired, I placed the scale in the same spot as my previous scale which is a solid wood, level surface (not rug or over a bathroom mat). Best time for consistent readings is first thing AM but if you can't make that happen, then at least try to make it the same time every day so the readings won't fluctuate wildly based on your daily intake and caloric output. For this review, I actually compared readings side by side with my previous scale and noticed no real discrepancy at all. Readings were very close. The digital display is BIG and easy to read so if you are over 40 you will be happy that you don't need to wear your glasses to see the display as it scrolls through your overall weight, body fat, muscle weight, water, and bone. It even gave me the weather conditions outside since it's connected to wifi. You can change the option/s that are displayed but I was good with that since I start my mornings at 5am and I always check the weather conditions before going outside so I know what training gear is required. Once it completed it's overall body scan, it uploads your stats onto the app which you can then read through and compare on a daily or weekly basis. At least as far as apple products, results of your scale are posted onto the Apple Health app which is great since I use MyFitnessPal and I also have an Alexa Amazon T-Rex watch which also uploads to the Apple Health App so I can look over everything in one place when I want to review the week. I did notice that I had to reload my app page once when the information wasn't immediately synced but that's not an issue at all. Overall, and my only rating under 5 is because it is a bit pricey compared to my previous scale but a great addition to your fitness items for 2023! Read more
MsMarie—November 25, 2025
I have been a Withings scale user for more than 10 years, and other than the Nokia period, I’ve been a big fan. A 1-star review from a longtime brand user should tell you something important. I broke my Body Smart scale and decided to upgrade. I’ve been diligently losing weight and I wanted to target and track building muscle in my legs. When the scale was delivered, I was immediately shocked at the weight. This thing is HEAVY. That may not matter to you if you keep it setup in a stationary location, but due to my bathroom setup, I have to move it every morning. Despite the weight, I was still excited to try it. Setup is cumbersome and there is very little info or support. The first EKG needs to be sent to a third party for review before that feature will work. It’s not a long process (mine cleared in about 2 hours, but the tell you it can take up to 24 hours), but I think it took about 6 attempts before I got a reading that could be reviewed. Most of my readings come back inconclusive. Even as of day 2, I only get inconclusive readings. There could be 2 issues for me: if heart rate is over 100 without AFiB, it fails; I also see that if it detects a bundle branch block it will fail. I have a known right bundle branch block, so maybe the failures make sense, but then I question the few “regular sinus rhythm” readings. Weight, fat, muscle, and visceral fat readings were inconsistent. Every time I stepped on the scale (and I did it a LOT last night when the scale arrived) I had a different reading. Weight fluctuated 8 lbs over 10 readings a span of less than 30 minutes. Even the closest readings on this to those of my Body Smart scale were way off. The scale has decided I am gaining fat and losing muscle (that’s completely wrong) and the app is now showing my BMI as stable, despite having lost 40 lbs in 3 months. As if this scale wasn’t bad enough, I made a monumental effort in trying to get the segmented body comp readings to work. First, your arms and legs cannot touch each other or your torso. This, unless you have a huge thigh gap, you must wear “light clothing.” That suggestion didn’t work. Your feet have to be dry to use the scale, but the app suggested my rabidly comp readings were failing because my feet were dry — that you’re supposed to use the scale right out of the shower. So I did that, too, to no avail. You can’t tell from the scale whether your body comp was successful. It only gives you readings on the display for % fat, % muscle, and visceral fat — the segmented readings are only available through the app, and if they fail, you Geno’s know until you go into the app. Even worse, the app doesn’t tell you most of the time — the readings just aren’t there. Amazon’s return policy is a bit infuriating. Because I opened the scale, my refund will take 30 days after receipt of the product, plus 7 days for bank processing. 37 days for a refund on a $400 brick is unacceptable. And get this — these Black Friday deals? They’re ripping us off!! I fell for it and that’s why I upgraded. I now realize that they raised the prices, are giving a Black Friday discount, but the actual prices are higher than normal. For example, I bought a brand new Body Smart on Amazon for $79.99 in April 2025. The BF deal on the same scale is $109.99! And Amazon’s “price history” tool doesn’t go back far enough to see the true history. But I’ve got receipts!! Seriously…don’t waste your money on this. I am probably going to replace my shattered Body Smart, but I’m so upset with this purchase, I am considering brands other than Withings before I make the purchase. Read more
