Nice chair, w/ good cust support
I apologize for length, but if I am doing a review for other people I assume you want to have as much info as possible to make a decision. I feel this chair is for tall/fat/both so will review it as such. At 6’4” @ 350lbs I fit into both, but reviewing based upon my body, yours is different so adjust according. TLDR – Would buy again, cavernous comfy chair with excellent customer support. Only personal dings against chair are the back could be taller, but added back due to support. Parts + Fit/Finish + Assembly: The parts have some heft and feel solid as expected for a chair designed for heavy people. Material and stitching look proper and I see no flaws. My box was beat to hell and ripped opened at one point. Packing material took the hit and did its job as the items were unaffected. The gas cylinder for the chair was missing and assume lost during shipping. (see customer service). Assembly was standard office chair fare with simple and clear instructions. Wheels / Height / Controls: I normally wouldn’t think of mentioning wheels, but it’s different than expected. They are good, maybe too good. A slight kick to push you back on wood floors sends you flying. The height adjustment for me is good/standard. At full height my feet are flat on the floor and where I would have the chair even if it went higher. My wife (5’6”) at that height is about 2.5 inches above the floor. Taller people than myself may wish for more height. Chair controls are standard fare and operate smoothly Seat: It’s large and with the arms is there is nothing even close to your hip/legs. I can put my fist on my hips and my arms barely touch the chair arms. This is why you are thinking of this chair, and for that you will not be disappointed. The seat is not pillow soft and IMHO a little firmer than I liked at first, but after a few days got broken in or I adjusted. I am a programmer + gamer so spend a lot of time in the chair for hours on end. Comfortable and no complaints at all. Seat depth for me is ~1” from my knee and good with roughly 20.5” usable butt/thigh length. That should be fine for big/tall but may be a bit much for big/short. Measure your current chair and decide from there. Back: The back lets the chair down a bit for me, the big/tall user, as the target seems to be big/short users. The back ends just below my shoulder-line. That obviously means no leaning my head back and the headrest is squarely on my shoulder blades. Not uncomfortable, but I’d prefer a taller back. For me personally I’d like it to be extended 4”, but that would likely be an issue for shorter users. I feel if the manufacturer increased the back by 2 inches it would be an ideal compromise for all users. The chair has an inflatable lumbar support, which I did not use as I personally find those uncomfortable. Also note the chair is designed for a more proper posture with a 90deg back and not a more relaxed 100-110deg. Neither pro/con as personal preference. Arms: The design of the arms being supported by rear only as mentioned earlier allow for an abundance of hip/thigh space. This is an excellent ergonomic design with a potential caveat. More stress will be placed upon the connection/joint. The joint for this chair is just shy of 4” so seems beefy but only time will tell if it holds up to the lateral force of leaning on it while reading. My chairs tend to last 5-7 years, due to the right arm feeling wobbly or the chair leaning to the right. The arm adjustments provide a nice front/back of ~3”, from touching chair back to 3” gap between chair/armrest. The height is similar and also moves the armrest forward about another 2”. At full forward/up the armrest are higher than I like so should easily accommodate taller users. Customer Service My chair was missing a part that I suspect was lost during shipping due to box condition. I contacted them Sun (7/20/2025 @ 1201). At 2228 that night I received a response that they acknowledged the issue and gave a tracking order for the missing part. The part arrived Mon 7/28 and gave a few days to test it out for review Fri (8/1). Obviously you don’t want an issue, but if an issue arises how a company handles it tells you a lot IMHO on how they feel about their product. I am very pleased with their handling of the matter. Read more