BISSELL Crosswave Pet Pro All in One Wet Dry Vacuum Cleaner and Mop for Hard Floors and Area

UPDATE 5/26/20: Well.. it broke. And so did my heart. Looking into how to get a replacement now, because I love this thing so much. And for it to die a month later makes me so sad. Very disappointing. Y'all... This just arrived Tuesday and I feel like my life is forever changed. Truly. I had been waiting since before Christmas to buy this. I kept looking over reviews on this and other things. I'm not the type to spend a chunk of money on things like this. WHY DID I WAIT?! I am SO glad I finally got this thing. Just let the nice people take your money and hand this bad boy over. Trust me. Why was this so life changing? Well... So, for perspective of what I'm working with here... We have 8 dogs. Yeah. 8. Sometimes more. Insanity, I hear you say? Well.. yes. It's fine, though. Everything is fine. On top of 8 dogs we have 3 small kids and 3 adults living in this house. And we have a small farm... And it's Texas and it rains a lot. So we have mud. Lots of mud. And dogs. And children. And mud. Did I mention mud?? So. Much. MUD. Our floors are stamped and stained/painted concrete and it's lovely most of the time, but also a pain to clean because it's WHITE. White floors + 8 dogs + 3 children + mud = Do you see where I'm going with this?? It's terrible. Like... The worst. My daily floor care routine consisted of sweeping and then mopping with my O Cedar spin mop. Which I love. It's been the best little mop. But it also kills my back. Because with mud, you have to scrub. Especially if life interrupts and the mud DRIES. Anyway. So I did this horrid routine at least once a day, twice if it was raining, and spot mopping every time the dogs came inside as well. Can you say time consuming? And yet still I never felt like my floors were REALLY clean. It's maddening. So, I bit the bullet and decided to invest in my sanity and time a bit and cough up the money for this thing, in hopes that it would cut my time cleaning a bit, and perhaps save my back from hurting so much. I honestly had low expectations. I figured it probably wouldn't have great suction, and that the mop portion may not help a ton, but would at least be good for fresh mud, and so worth it for the constant spot cleaning, at the very least. Amazon got this to me by Tuesday. So I haven't had it very long, but I have put this thing through the wringer and it has come through the other side a valiant champion! I asked my husband if it could sleep in the bed with us... He wasn't amused. I just feel like it's earned it's place. Ok, so to start off my test run of it, I took on the hallway that I had let build up dirt over the week to see how it would do on that. Now. It did take time and slowly working it over the area, but it managed to get up all of that grossness that was on my floor. I was impressed! ... And slightly disgusted as the dirty tank revealed everything. Ick.. but also glory be! In celebration, and on a euphoric high, I decided to hit the living room, which I had previously mopped earlier that morning before the glorious arrival of this amazing machine. I cleaned out the dirty tank and refilled the clean tank and went to work. Wow! And again, gross... I can't believe how much yuck that was still on my floor after I had already "cleaned" it. Gag. I went on to do my whole house, and was simply in constant amazement. "Babe!! Look at it NOW!!" I'm fairly certain my husband was over looking at the Crosswave doing it's thing, but he humored me anyway and congratulated me each time. I love that man. Now, I mentioned earlier that I have 8 dogs, right? Well I forgot to mention 2 of those 8 dogs are German Shepherds, aka German "SHEDDERS." SO. MUCH. HAIR. All the hair. There's never not a hair tumbleweed in my house. Don't like hair? Don't get a German Shepherd. Great dogs. Lots of hair. The hair should be more terrifying than their bark. I have tried many vacuums in the past and because of my GSDs (ok and probably my long hair as well), I don't buy vacuums with roller brushes. It just never goes well. Hair gets caught in the roller, becomes useless, cutting it off it's often a pain or even impossible. No more roller brushes. That was a HUGE reason for my hold up on the Crosswave. Even though it promised to combat this, I was skeptical. Y'all... They followed through on their promise. So far-- and I've vacuumed up A LOT of hair-- hair has not been getting caught up in the roller. It DOES get a little bit just on the edges of the roller, where it fits into the maxhine, but it's so super easy to get off, I don't even count that. So huge win right there. It's been great at sucking up all that hair too! It isn't the strongest suction out there, but it is pretty great and definitely gets the job done! When I walk around barefoot I don't feel any dirt, hair, or grains of yuck! I loooove it. The tank is small, so it doesn't fit a ton of hair in there. So if doing some major cleaning it does require frequent emptying. I was essentially already doing that with sweeping and mopping anyway, so no big deal. The tank is super simple to clean out and I LOVE that they made a strainer for hair and solid items. I pull that thing out and dump the hair straight into the trash. And then dump the dirty tank out and rinse that. There is also a filter in there that needs to be checked, especially if you've done some dry vacuuming. A screen is over that catches hair and makes it easier to clean out. Overall I LOVE how easy the machine is to clean. The station really is good at cleaning off the brush like it's supposed to. Oh! Another great thing that exceeded my expectations. It doesn't leave a ton of water behind on the floor! I even used it on my hardwood floors and it did magnificent! It leaves very little water behind so it dries very quickly! It did great on our tile floor as well. :) So. Even with having to drag it across the floor slowly, taking my time, cleaning out the dirty tank frequently, and cleaning the machine after each use, it really is saving me a ton of time! I have been able to get so much more done in a single day thanks to this little beast! It combines sweeping and mopping, and there's just no argument there. It's fairly lightweight and easy to move around. Nothing like my old lug of a Kirby, but it is heavier than some things, like maybe a stick vacuum. I mean, it has a tank of water soooo.. I love that the head swivels! With little effort too! I was able to get to spaces quite easily and loved that! One thing on the head to note, it does not clean flush up to the wall! It does vacuum all the way there, but not mop. The brush can only get so far. So there's about an inch gap there. I plan to just clean those spaces when I'm doing baseboards or go over it with a mop. Not a biggie for me, but definitely worth noting for others! My other favorite thing is that my back is no longer aching! I'm 5'4" and I don't have to bend over oddly, or put any pressure into it to get the job done! I can stand up straight and use this perfectly fine. Hooray! This alone is giving me so much more energy and motivation to get more done through the day! Not to mention that I'm far less crabby when I'm not in pain. Eek. Overall I think this machine is a fantastic addition to my home and has definitely simplified my life already, giving me more time, less aching, and a far cleaner floor. I HIGHLY recommend the Bissell Crosswave Pet Pro Plus to anyone struggling with the floors and looking for a little peace in their lives. Read more

Ok, so disclaimer I bought one of these second hand back in the day and absolutely HATED IT. I thought it smelled terrible and sounded like a jet engine so I gave it away and never thought of it again until now which will become relevant as you read on. Our family has a small cabin in the woods with mixed floors, some carpet, some rugs, some linoleum and hardwood. This will eventually change but until then it is enough to drive even the most mentally stable person insane having to switch multiple types of cleaning supplies to do the floors (vacuum, carpet shampooer, microfiber mop, broom, different cleaners, etc). Being that we have a toddler, 2 German Shepherds and were just a couple weeks ago allocated a kitten by the “Cat Distribution System” you can imagine our floors are sufficiently wrecked by dirt, toddler crumbs, juice, paw prints, pet hair, my own tears as I try desperately to keep these floors clean. Well I decided to give the Crosswave a try again. I will admit the fact that there are now a million different models made it had for me to choose but I picked the Crosswave Pet Pro because I don’t like cordless and again we have a small zoo. This time I did a ton of research, watched reviews and how to videos to understand where I might have gone wrong the first and boy did I kick myself for giving the first one away… for one, it was loud because it wasn’t properly cleaned when I got it. This could have been solved by purchasing a new filter. Two, the smell… again solved by a new filter, deep cleaning the machine and then properly maintaining it. Being that it didn’t come with instructions I was aware of how to properly maintain the machine. So anyways fast forward to my Crosswave arriving and me using it on my multiple types of floors. OMG THE SHEER FLITH this got off my floors. Despite the fact I have been vacuuming, sweeping, mopping multiple times a day it became obvious now I was just moving dirt around… the tank literally looked like chocolate milk and I wanted to throw up knowing this was the condition of my floors. I took my time and dedicated my morning coffee to just going ham on my floors until the waste water tank was clear. This is key, while this does vacuum you need to go slow like a shampooer and making a few passes if things are really dirty or stuck on. I ran the Crosswave for about 45 minutes because I wanted my floors CLEAN. Mission accomplished. My floor is so clean now, it feels new. No grit, no sticky, just smooth and clean. Sadly the floors are old and nothing will really make them look new but they look monumentally better. They say money can’t buy happiness but this mama is pretty freaking happy having clean floors right now. No more black footed socks. Yay. Things that we cleaned up: Crumbs, dirt, pet hair, juice dribbles everywhere, play doh crumbs, washable crayon marks. I went over the hard floors, carpet and large area rugs. I just throw all the small one in the wash. The functionality and quality are amazing. It feels solid but without being unreasonably heavy, it’s comparable to a stick vac or steam mop. It moves beautifully though given the design it doesn’t get all the way to the baseboards if running parallel. For me this isn’t a big deal as I just went over them with a cloth spray cleaner as I like to dust/wipe the baseboards anyway, so hey… forced accountability lol. If the baseboards edge thing is an issue for you they do sell an “Edge” that can get to the edges but I felt more comfortable getting this one as it is labeled “pet pro.” Don’t judge me for being a sucker on marketing lol. So what have I learned this time around? Now that I have one with instructions, proper maintenance is key. It is not enough to only run the self clean cycle after use. You need to run the self clean AND properly clean all the parts (which is incredibly simple). If you don’t, it will smell and sound terrible because the filter is clogged. I ran the self clean 3 times (40 secs per cycle) to make sure the water in the waste tank was clear, took everything apart, cleaned with hot water and mild detergent, set everything on a drying mat next to the machine so it is clean and fresh for my next use. If this practice seems like a lot to you ask yourself this, if you wash your dishes in a dirty sink with dirty water do you actually clean them? Same logic here? You can’t clean your floors with a dirty machine so keep the machine clean and you will not have issues. Anyways I know this was a long review but I hoping it helps you if you’re on the fence. Take the bad reviews with a grain of salt and ask yourself if they were using the machine correctly and maintaining it properly. Read more

I've been looking for a combo vacuum/hardfloor mop for months and saw this one on steep discount during Prime days and with at least a decent star rating and multiple detailed good reviews for its performance, I took the plunge. It was easy to assemble right out of the box and is relatively easy to maneuver on tile. Has a long cord to reach across large rooms and into hallways if needed. The clean water tank allowed me to clean two and a half areas - kitchen, wash room and some of the living room, before reloading and cleaning the roller. For reference and TMI, my whole house is tile and I have two cats - one who is 22 years old and is having health issues (BLEH) - so I really need something to help cleaning the floors! This thing really works! It cleans up messes easily in one or two passes, gets up older stains, leaves the surface dry with a couple of dry swipes. It does not go right up to edge but gets pretty darn close. Taking the unit apart for cleaning is simple with only a few items to actually clean and let dry in between uses. Cleaning solution comes in smaller sample size (a couple of house-hold rounds) and another for cleaning the brush head. The solution smells great and leaves the floors clean and streak free. The machine is a little loud - one star below perfect. It also does not stand up well on its own - I hate that. But to do what it does these are small drawbacks I can live with. Overall first impressions are mostly good. Will see how it holds up to regular use. High hopes abound. Read more