utahphil—July 20, 2019✓ Verified purchase
After a trip to Japan, I learned that the bidet is a great invention. Once you get past the American attitude that it is better to smear stuff with dry paper than wash dirty items with water (which we do for absolutely everything else), the bidet makes the most sense in the world. Why pay for endless supplies of wet wipes which actually clog up sewage systems (they do not biodegrade well at all and are becoming an issue). I have round toilets and I do think the elongated would be a better general choice. The back of the bidet pushes the seat out a bit making the round toilet a bit smaller. My guess would be the elongated toilet become more similar to a round toilet once the the bidet is installed. It is not a deal breaker but something I noticed. Regarding the install of the bidet it is easy. Getting electric to the bathroom can be a bit more of a struggle if you want it to look good and you will need some electrical experience. Both of the walls behind my bathroom happened to have power in the walls through outlets. I just tapped into those outlets on the other side of the wall and pulled a short amount of electrical wiring to the area of the toilet. Then added a water proof GFCI. The only other thing is if you happen to have those very hard pvc toilet lines, you will probably need to swap it for the better flexible PVC or metal lines. They are only about 5 dollars at your local hardware store, so not a big expense. The GFCI with wire and electrical box will run you 30 or so, so there is that also. As for use, I have generally been very pleased. So pleased that I added a second one to the guest room. Guests are initially questioning but everyone who has used it as said they would love one in their home. The water pressure is great and you feel far cleaner than using paper (though you will likely use a little paper to get fully dry - the dry feature is great for getting a little water off but doesn't have enough power to get you fully dry). The buttons are all labeled clearly though the "massage" button is somewhat unclear to me as to what it does. The one complaint I could foresee is that the amount of warm water does seem a bit low. For me, it is generally fine but sometimes you will notice it running low and the water become colder. This is not enough of an issue to be a deal breaker. If you think it would be for you, I believe the model above this one does have instant hot water generation on demand, so I guess that problem would go away. For me, it is fine. Once the hot water is done, it seems to reheat pretty quickly so you or your next guest would get the full maybe 20-40 seconds of warm water most likely. To feel clean is great. Seems like such a basic thing but toilet paper is just awful once you get used to a bidet. The only thing that has not been great is knowing in public restrooms you lose this option :-( These are everywhere in Japan and you really get used to not using paper. One of my favorite personal item purchases in a long time. Read more
Christopher A. Triplett—March 29, 2020✓ Verified purchase
Let me start with my reluctance to write this .... Because as soon as I am done ... Something will go wrong .... That being said .... This has been the best purchase I have ever made . I have had it for 6 months now and it has worked flawlessly ... My wife and I love it. The seat warmer for starter is a very pleasant and comfortable warmth on those cold days .... Feels cozy .... Also the warm water spay is very nice ... The water cools after a short bit ... But that is no issue for us ... The side controls are fairly easy to access although you need to move some to see them ... Again .... No issue .... Although some have complained about the fan ... We both like it .... True ... It wont dry you completely .... But it does remove some moisture ... No issue ..... We also love the LED light .... Makes it easy to see at night without having to turn on lights and disturbing your spouse .... Installation was relatively easy ... You need an electrical outlet near the toilet ... I had one installed .... I also installed a filter (Which is highly recommended) .... Please use caution not to over tighten the nuts when installing and make sure washers are in the nut correctly before tightening .... Since purchasing this Item in October, We have no need to use much toilet paper .... We use significantly less toilet paper (And we all know how things have been trying to get TP these days) ... and We both feel so much cleaner than ever .... A HUGE PLUS !!!!! I research for months before my purchase and the Brondell Swash SE400 Seat was the one that fit all our needs.... For the cost and and benefits .... It has at this time been perfect .... Measure your toilet to make sure you get the right item .... But at this time ... I would HIGHLY recommend this toilet ... Don't skimp on getting cheaper .... Your Tush deserves the best ... and your spouse will love you too I haven't had any need at this time to deal with customer service ... so cant comment on them ... This toilet has worked without a problem at of the date of this comment .... Crossing fingers .... Good Luck on your success if you buy Read more
Matt K—January 12, 2019✓ Verified purchase
We have now had the bidet seat for about 3 weeks and feel we can fairly evaluate it now. As this is our first bidet seat we do not have anything to compare it to. Installation: a piece of cake. Took under 10 minutes. If I wasn't being so cautious it would only take 5. We are lucky enough that the toilet has an electrical outlet nearby. If you do not make sure you figure out where you are getting power from prior to ordering. Initial Impression: Where has this thing been my whole life! Much cleaner without the use of paper. A nice warm seat. What more could one ask for. Now specifically to this seat the heated seat gets plenty warm. My wife sometimes puts it on high and if she doesn't set it back to medium my daughter or myself think we are on a frying pan. Not in a bad way- just know you have plenty of heat there. Similarly the water temperature is fine on medium. On high we all think it is to hot...well except for the wife. So there is plenty of adjustment available. Water pressure and angle: plenty of adjustment and easy to use. Once you find your sweet spot each person knows where to set it for themselves. A few weeks in: Initial impression stands. Great product. Quality seems great and shows no signs of any issues. One item that I want to highlight is not an issue but people should know. The seat has a safety sensor to detect when someone sits in it. That way a person can't press a button and have water flying while not sitting. Great idea. I wager it is set to 50 pounds. Well my 7 year old is small and is maybe 51 pounds. If she doesn't sit exactly right she doesn't set the sensor off and the buttons don't work. Since she is old enough and loves this thing there are directions to turn the safety off. It was as simple as holding a button while plugging it in. Will certainly be looking at getting another of these in the future. Read more
