ManofSteelo—February 28, 2022✓ Verified purchase
Have had this about six weeks now, and couldn't be more pleased, overall. Familiar with Dell laptops because of my work computer (5500), and so when I needed a new home laptop, going Dell was a no-brainer. Overall, this device is fantastic, and certainly offers a great alternative to using my Android smartphone for emails and internet browsing; handles Microsoft Office and Adobe products with ease and aplomb also. Windows 11 upgrade arrived about 2 weeks after I set the computer up -- have not had any problems using that OS since installing it then. By no means am I a hardcore user, but it's nice to know that I have the gigs and the vid quality in the chamber, so to speak, if and when needed. Price keeps fluctuating here, so that might be a minor deterrent along with the relatively poor lighting on the screen (my 5500 is much brighter, and it's a 2019). But en toto, this is a can't-miss purchase for those folks who can keep their personal computing lives separate from their work ones. Highly Recommended!! FiveStars. Read more
Valerie Yantis—March 2, 2025✓ Verified purchase
Easy setup, lightweight, touchscreen, quality laptop great value for the money and the memory capacity is great the design is sleek Read more
Oscar Ezeiza—September 1, 2022✓ Verified purchase
Esta máquina es excelente, muy rápida. Tenía una i7 generación 8 y esta nueva hace parecer a la otra como una chatarra, aunque no es así. Pero la velocidad de ejecución de esta es sorprendente. La resolución de la pantalla es muy rica, vívida y clara. Los acabado de la laptop son muy buenos, se siente de excelente calidad. Me gusta cambiar mis laptop cada 2 años y casi siempre voy con Dell, nunca me ha decepcionado. Read more
Anne M.—May 19, 2023✓ Verified purchase
This computer is junk. It overheats and you cannot remove the battery unless you open up the back then, it takes 3-4 hours to cool. It loses the cursor and then locks up. It is problematic on Zoom: it causes everyone else to hear an echo, won’t process recorded music played by host, will not pick up the sound of live music and transmit it, sometimes starts making a loud noise that will not stop till you leave Zoom meeting and come back in. Same with this week turning my picture green and purple - had to leave meeting and come back in. Now it is proving difficult to transfer my data by shutting down in the middle of the process. Total junk. Read more
SARA R. WELSH—July 6, 2023✓ Verified purchase
Windows 11 does not work with many of my programs. Computer itself looked brand new which is very impressive for refurb. Computer itself is lightweight and very responsive. Read more
Ok—January 25, 2022✓ Verified purchase
The speed is so good. Not hanging with may stuffs opened. I like the fingerprint button Read more
Robert J McCracken—December 25, 2021✓ Verified purchase
No dislikes, just normal home use. YouTube, Facebook and etc. Keep in mind this is a laptop, so everything is micro. You will probably want to have an external camera and a descent headset. It does come with Windows 10 and you can upgrade to Windows 11. You have that choice on initial setup. If you don't like 11, you can restore 10. Also, it seems these days, most of our electronics are made in China. At least Dell products are. Overall, I'm happy. Read more
COMPU10—February 12, 2022✓ Verified purchase
This Dell Laptop, is a monster of processing power, in an elegant form factor. We have purchased two of these for clients and they are thrilled! i7/16gb ram/512 SSD m.2 AMAZING! And...no product is as good as its Service and the Customer Service has been great, good products should receive a "raving review." :o) Read more
