Dreo 6L Humidifiers for Bedroom Smart Warm Cool Mist for Large Room 60Hr Quiet Runtime for Baby Plant

PURCHASE ISSUE UPDATE Sep 9, 2024. I am updating my original review from 1 STAR to 5 STARS...due to being contacted directly by a DREO representative. I was contacted by phone by a very pleasant and professional Dreo agent, Jane, who wanted to duscuss my humidifier purchase issue listed below. Jane was very extremely courteous and helpful. She was very concerned about the poor customer experience I had when I originally called them in Aug after I received my 713S Smart Humidifier which failed. Jane asked me to provide her with appropriate documentation and photos of my purchase via email which I did. I was contacted again same day and was offered a replacement unit. This is exceptional customer service. I communicated with at least three different people this time via email and phone within 48 hours and all were very responsive. It appears the DREO company wants to ensure they provide the highest quality products to their customers ... And excellent customer support! Original Review Below: I purchased this Smart 713s Dreo humidifier Aug 2024. After reading dozens of reviews in all of the 500 plus reviews about this humidifier and the "excellent customer support" they have been provided by Dreo with replacements, it seems that everyone who mentioned the "customer support Representative's name" ,.... I noticed her name was CAROL in every review! I had to call DREO for support the same day I received my 713S humidifier Aug 2024! It connected to my existing Dreo app beautifully. But on plugging it in... The Humidifier immediately Presented a E3 error code message on the display! But Vapor flowed immediately ... No problem. But The display wouldn't even work except for the E3 error code. No Display at all! I looked for that E3 error code for two and a half hours and was never able to find what the meaning of that error code was anywhere. So please be forewarned.... That E3 message for this make and model is not anywhere on the internet, nor is it in their manual or any DREO documentation. So I resorted to calling.. customer support. On speaking with a customer support agent, she put me through a lengthy "take apart the whole humidifier process".... AFTER... I had told her I received the E3 error code!! Very frustrating! She put me on hold for at least 10 minutes, and came back on the line and Simply told me that since I bought it at Amazon, it would probably be quicker to call Amazon and have them replace it, than to have their company DREO replace it because it would take 7 to 10 days for shipping. So I had to ask her what does the E3 error code mean?? After asking yet twice again, she told me that E3 code meant a "HEATING ELEMENT FAILURE ". I told her those error codes are nowhere to be found in the DREO documentation or on the website, and I had spent several hours trying to fix the unit looking for the code . She apologized... and said again it was best to call Amazon. I was pretty frustrated. BTW.... I purchased 2 DREO smart air circulators in the last 3 months from Amazon and they work great! And no problems with the app at all. Love those 2 super quiet fans!! But I was very unhappy that DREO did not attempt to rectify their product failure! Read more

Tried this brand this year and love it! I have the same brand in fans and small heaters and value their quality. Lots of options for settings, not too big, and you can use the tap water filters to avoid the white dust if you dont use bought water. Tank and assembly easy to pull apart and reassemble for easy cleaning. Has both warm and cool mist options. This is the best one I have had for years! Fancy but user friendly! Read more

This is a great humidifier! It is well built, operates flawlessly and autonomously. The app makes it mindlessly easy to operate/manage. My only issue is I wish there was some way to clean all the parts in the dishwasher! But manually cleaning it is pretty straightforward with a light scrub brush and dish detergent, or white vinegar. The app also has videos explaining exactly how to disassemble the various parts to clean them. I set mine on 43% humidity and run it autonomously. That gives me a full day of much needed humidity in my house this winter. I highly recommend this product! Read more

I purchased two of these and I am mostly super happy with them. The settings are highly customizable. The app is wonderful and easy to use. The design is sleek and to clean. One of the units runs flawlessly. The second makes a godawful noise every few minutes that sounds like someone snoring. I have no idea what it is or how to stop it but it is frustrating at night. I assume that it’s a fluke but definitely worth mentioning for those who are concerned with noise. It’s bothersome enough that I turn it off at night when it needs to run the most. Read more

I bought the Dreo 6L humidifier for my bedroom, and honestly it’s been a solid upgrade. It holds a ton of water, so I’m not refilling it every five minutes — the 60-hour runtime is pretty much spot-on. The warm and cool mist options are super handy depending on how the room feels, and it puts out enough mist to handle a larger space without working hard. It’s surprisingly quiet too. I run it at night and forget it’s even on. The smart controls are simple, not over-complicated, and the whole unit is easy to clean. Read more

This humidifier is pretty sophisticated and works well. It is much quieter than my previous brand and has many automatic features. With the app you can control the unit remotely and it is not overly complicated. I am using distilled water to reduce calcification and cleaning chores. We use it in our bedroom which is quite large and it is very quiet. If you use the cool mist feature the water last several days. Warm mist is slightly More in noise level and used more water as expected. Read more

This is an excellent high quality product! Three levels of mist production and a choice of warm or cool mist. Plus a setting for a desired humidity which the product automatically adjusts mist production to achieve and hold. Unfortunately, it began to malfunction. The mark of an excellent company is the quality of their Customer Support and how well they support their product. This proved to be five-star company! They rightly requested the necessary information to confirm the malfunction and then replaced it at no cost to me. I couldn't be more pleased and I highly recommend this product. Read more