Great suction and cleaning power but with a caveat, READ THIS before buying!
I was initially a little hesitant to buy as I had read reviews here and elsewhere about its tendency to be temperamental, but when I got it I was delighted with its cleaning power compared to my previous vacuums. The V12 got dirt out of my rugs that must have been embedded in them for years, and filled up its cannister several times over. And its lightness makes it fantastically nimble and easy to use. All was well until about the fourth or fifth time I used it when it suddenly went into an error mode with an error message saying its airway was blocked, and it started pulsating on and off. I read the instructions about what to do when this happens and the advice was to clean the hepa-filter, the enclosure for which unscrews from the top of the vacuum. So I did that, and the error message still persisted. Read more advice online that recommended thoroughly shaking and cleaning the inside cavity of the vacuum body once the filter is removed, so I did that (plenty more dirt fell out), but still the error persisted. Finally read some online forums, which as well as confirming that this was a common issue with this vacuum, also recommended using a high pressure air compressor to clean the inside body of the vacuum with the filter removed. So I did that and still more dirt came out, but it still didn't fix it. Finally cleaned it using even higher air pressure for several minutes and that finally did the trick and the error cleared, and the vacuum started working again. Phew! But there's no way the V12 should be that difficult to clean, this looks like a basic design flaw that shouldn't be in a vacuum this expensive, and a brief scan of online complaints confirms that I was not the only one by far to have this difficulty clearing the "airways blocked" error. Bottom line is, it's a great vacuum when working so I still give it 5 stars for how good a job it does, but make sure you have a high pressure air compressor to clean it out when needed! And I hope Dyson will get the message and do something about this problem. Read more








