eufy Robot Vacuum E25 HydroJet System with Roller Mop 20 000 Pa Turbo Suction All-in-One Robot Vacuum and

(Update 12/17/25: Changing my review rating as the company has been amazing to work with. After this review, I was contacted by the support team. They are working on firmware to address the height issues. For me, the key to a good tech company is the support and they have been very responsive. After spending some time with E25, I can confidently say the roller mop is the way to go. Other designs with spinning pads should be considered obsolete. The way this thing cleans the roller as it goes, simply cannot be beat and is extremely efficient. Spinning pads are rotating dirt on your floor, simple as that. This unit also creates a nice 3D map, and does it extremely quickly. It never gets lost, and it always knows exactly where it is in the house. I will further update this review as the E25 firmware progresses.) Ok, this thing has some pretty great tech. The mapping is awesome. The height however is a serious problem that eufy refuses to fix. (I connected with support). It does not clean under kitchen cabinets along the toe kick... they know about it and have no plans to change it. It treats our couch as a wall, and won't go under that either. Just idiotic. Not sure how this thing is getting good reviews considering these glaring problems. Stay away if you want under your cabinets clean. Cant believe I even need to say that.... Read more

Initial one-week-in review. Will update if anything changes. The Eufy 15C is my first go-round with robovacs. I did quite a bit of research and wanted to strike a balance between functionality and budget. My goal was to cut out some sort of chore as much as possible in an effort to free up time, as our young family seems to have a schedule requiring only the most adept acrobatics to even have a slim hope of accommodating. We vacuum on a borderline constant basis due to pets in the house, children who like to destroy things and create messes, as well as me simply being allergic to nearly everything in existence. The Eufy works on a somewhat random pattern. When I fired the gizmo up at first I found myself sitting there simply watching it and feeling rather convinced it wouldn't be able to cover a whole room due to the random stab at directions it was taking. It ultimately covered all tracks and I found myself growing more "trusting" of it getting the job done. This was helped by me staging some crushed cheerios in different piles around the kitchen and letting it run unattended. When I returned a bit later, it was still doing laps and all of the cheerio piles were done. Fancy. We don't have many carpeted areas in the house (just the two upstairs bedrooms), but I let it run in those rooms unattended. When I returned the vacuum patterns were random and all over the place, but covered the entire span of the rooms. Given how much time had elapsed since I left the vacuum I didn't expect it to be done already -- it was still running but it was clear via the carpet patterns that it had hit every area during its pass. Good stuff. I was hesitant to go the "C" route with it being wifi-connected as (tin foil hat moment) I work in IT and question devices connecting to my wifi that arguably may not need to be. I found the app to be easy to set up and opted for a consistent schedule to kick things off. So far, so good. I've been keeping an eye on my DNS server logs as well and to date I haven't seen any suspicious behavior of the Eufy (truth be told I haven't seen any traffic at all outside of the initial login of my Eufy account), which was nice to see as I was expecting to firewall the thing into oblivion, but it seems to be largely unnecessary so far. Some other models I looked at were controlled exclusively by smart phones alone. This 15C comes with a remote on top of the smart phone capability. I find the remote is a nice added touch as there are times I have my phone elsewhere charging and I want to kick off a vacuum session outside of the scope of the set schedule, so it's nice being able to punch a button on the remote and let it rip. Another area this comes in handy is if someone is at my house watching my kids (in-laws for example) and a mess needs cleaned up. Whoops, owners not home, smart phones not home, thus no way to control it -- enter remote. They really should be standard on all robovacs as I consider it downright foolish to not include a simple remote, but it was nice seeing the Eufy came with it despite the smart phone capability being existent as well. Overall the thing does a good job and it's great not having to run the bigger vacuum on a constant basis. It runs on a schedule and does its job. It's much quieter than I expected. Not "run at 3 am" quiet for fear of waking up the kiddos, but still quieter than I expected. In terms of the actual vacuuming performance, I'd say it's pretty darn good. As I said we're running this on a daily basis. Now, please understand we're not running through the woods and tracking in an obscene amount of dirt intentionally, nor are we brushing shaggy pets prone to heavy shedding in the middle of the living room every hour, but I've made it a point to empty the dust bin from the Eufy at some point every day so it's ready to go for the next scheduled run. Every single time I empty it, it's nearly full. I have no idea where this thing is finding all this dirt, but it's a testament to the vacuuming capability of the unit itself. From now on it appears our former vacuum will be downgraded to be for steps only. Downsides? Eh, if anything, the need to empty the bin on a pretty consistent basis. It comes with the territory though as these devices are inherently smaller than the large canister vacuums. Nothing that can be done about that so it's difficult to really ding the robovac in this category, but it's something worth mentioning and be aware of. Beyond that I can't find any complaints to note. It does its job and does it well. P.S. - Having a robot vacuum may or may not instigate a cleaner house beyond the scope of simply vacuuming. We told our kids toys need to be cleaned up or the vacuum will "get their toys" in the morning (9 AM schedule) and it's prompted a pretty swift cleanup job every night before bed. It takes far less arguing than it did in the past, and that, I'm pretty okay with. :) Read more

First off, I have softwood, untreated wood floors (pine). The only dirty that gets on the floors is pet hair (2 cats, 1 dog), cat litter (what manages to escape the litter mat), and the odds and ends from foot tracking (dirt, grass, etc.). Nothing gets tangled on the floors but this unit does not pickup cat litter efficiently. It does ok with grass and general dirt, but also has problems sucking up hair. The hair seems to just bunch up around the bottom of the unit and is dragged around the floor. Also, the advanced tangle resistance apparently does not apply to the side brushes. Have already had to remove one that had hair wrapped around it causing it to lock up and send me an alert. I do not use the mop feature so I cannot truthfully review this aspect of the unit. The unit does a pretty good job of mapping the floors and the app is very intuitive. Setup was also very easy and it's connectivity has had no issues. All-in-all, I'm not overly impressed with it's performance. Maybe it's the type floors I have but if it won't pick up tiny pieces of cat litter and hair from a solid floor, I would hate to see how it performs on carpet. ***Update: Eufy responded to my review and suggested turning on the empty bin more frequently. I have it set for every 15 minutes and that seemed to help with the litter pick up. The only thing now is it doesn't want to pick up balls of hair. It does fine for loose hair but some of the balls are too big to go under the vac. For me, this is minor. I just pick up the balls as I see them. I revised my 3-star review to 4-stars because Eufy was quick to respond and offered a refund. However, I decided to try their recommendation and it seemed to help so I will be keeping the unit. Read more

This is a great robot vacuum. The navigation is very good. It maps the house quickly and ever after does a great job of getting to whatever room you want it to clean. The virtual boundaries and no-go zones work great. It deals with all kinds of obstacles well navigating around them successfully. It cleans and mops very well and faster than some others. It’s fairly quiet unless you set it for its highest cleaning level. Otherwise the noise produced by it is a non-issue. It of course empties itself, cleans its mop automatically, etc. It all works quite well. And it looks good in person. Made with quality materials it feels and looks like a premium device. It’s way better looking in person than in the photos. I’m pleased and plan to buy a second unit for upstairs. I highly recommend it. Read more