SV—July 17, 2025
UPDATE to review- there was unfortunately a defect with this coffee maker. It was going to be more complicated going thru krups to send it to them, have them evaluate it before deciding if they'd repair it before sending it back to us. With Amazon it was very easy, uncomplicated good customer service where they will send a replacement and I return this defective one. Amazon continues to make us feel confident in buying thru them. Now I really hope this second krups coffee maker work well. We had high hopes with the krups name, especially with this high price. And at this point I do think we I wr paid. Probably should have chose a different coffee maker *** I really like this coffee maker. Appearance is very nice, easy to clean. And with other coffee makers where the burner usually is with other, that area chips away eventually due to the daily heating. With this being the karaf that continues the heating, takes that problem away. We haven't had this long, and so far love it. Things I've noticed -This is actually a 12 cup, not a 14 cup but I'm ok with that. Only other issue we're trying to figure out, first time using it, it shut off multiple times and we'd have to restart it. That has happened only once more since then as we're using it daily for a month now. We read thru instructions but cannot find what would cause that. If you know please comment Read more
Cynthia Zwick—November 28, 2024
UPDATE: After my husband wrote the below review I thought it was a little better that that. Until this week when in less than a year it started leaking all over the kitchen table. Oh you must have spilled it I said, and again today the table had water all over it. It's coming from inside the machine. Well, it's in the electronic recycling bin and husband is running to Costco to pick up a Ninja. Very sad when your product can't last a year and the only option is to send it in and wait till it is fixed and shipped back. My wife bought this after quite a bit of research as I wanted a thermal carafe to keep my coffee warm to replace one tht failed. I bought this based on good reviews and the Krup name, but sad to say I'm a bit disappointed in it. There are several issues I have with it, the first one being that the carafe dribbles, especially when using it to fill the coffeemaker. This is not a unique issue to the Krups as many makers seem to share this issue, but it seems inexcusable that any manufacturer would sell such a flawed product. Next is that the keypad is unresponsive and often requires several attempts before it catches and begins brewing. The basket is also a mess. When I use the goldmesh basket it doesn't catch the fines and the last cups get the dregs. If I use a paper filter, it often folds over from the spray, and overflows making a mess. Lastly, the machine never dries out and there is a lot of condensation inside when I open it to brew a fresh pot. None of this was an issue with the Gevalia I had to replace, which I bought at a garge sale for $10 and used for probably 7 years, w/o these issues. I really hoped that this Krups would serve me as well, but sadly that hasn't been the case in over the year I've owned it. Read more
Sherrie—December 20, 2025
This coffee machine makes the best coffee. It is easy to use. It has a programmable feature that is great for starting the machine in the morning so you can wake up to a hot fresh brewed coffee. Read more
Kathleen C. Lees—July 6, 2025
Heavy duty coffee maker With good price. Has survived daily use over the last years without issue. I hate glass and this stainless steel is easy to wash and soak for cleanings. My only small issue comes From everyone who pours the coffee.. you need to push the Tab open for coffee to flow... conversely the coffee is hot longer without hearing element working Read more
Sandy—December 31, 2025
It's good and not so good at same time....makes a great pot of coffee, nice and hot, carafe works fine. Programming time is a pain in the butt, also the way you have to hold down the buttons then push a different one to get strength adjusted is very strange...we have had the pot for 3 months, the cleaning light came on today....holy moley...the directions are completely confusing, do NOT turn unit off while cleaning..then the next sentence says..after 1 cup had run thru, turn unit off for 15 minutes and turn back on....well which is it KRUPs??? Well tried it both ways, and the light is still blinking away...but it still makes a good cup of coffee so we will continue to use it till it quits. We have had a krups unit before that was fabulous and last 15 years...then went to cusinart for the last 3 coffee pots, starting to think all coffee pots are so cheaply made it does not matter how much you spend, they just don't last long...like toasters and washing machines....quality in most everything the last 15 years, and brand name does not matter...has gone way down hill... Read more