Spotty compliance with taking medications was a significant problem. This device flipped the script. Instead of family members nagging and checking and nagging more, the device doing the nagging! And it reenforces good behavior with a polite “thank you.” Compliance went from 60% to 98%. We are overjoyed. Well worth the expense. Read more
This is a bit tricky to set up at first but, when you do, it works well. Watch out if the power is interrupted or internet glitches. The time doesn’t correct many times and the only way to fix it is to pull the plug and the batteries (which requires the special key included) for at least 1 minute so it will reset and pick up the correct time again (no troubleshooting info included but, I did get an email response with the solution). I use this for my 90+ yr old mother and last time the internet glitched in the middle of the night, I was out of town. So, I had to attempt to troubleshoot with her until I got back. I made it work but, be aware, it’s just like any other Wi-Fi device. It needs to reboot from time to time when the internet goes down. But, it’s been a huge help. Mother even talks back to it saying “you’re welcome” when the unit says “ thank you”. Then she giggles. Read more
After my standard LiveFine 28 automatic pill dispenser finally died, I decided to give this more expensive one a try. That was a mistake. Here are the reasons why I wouldn’t buy this unit: 1) REQUIRES USB power cable at all times. Other reviews that talk about a constant low battery are probably due to the fact that this unit only uses batteries as a backup, and they only work for a few days. The old unit worked for months on one set of batteries. 2) It didn’t mention voice anywhere, and the first time it talked I nearly jumped off the couch. It is annoying and no way to disable it. 3) App has some nice features (like take dose early) but makes filling difficult. 4) NO APP NOTIFiICATIONS. The app *says* it has notifications, but none ever pop up, making the app more of a detriment than a feature. 5) Supports 2.4GHz wifi only! Again, the biggest reason I got this “smart” unit was that I thought I’d get notifications pushed to my phone when it was time for medication. However, there are NO notifications! Combining this with the annoyance of having to keep it plugged in all the time (making it largely immobile) and this is mostly useless compared to the old unit. I’ll be returning this for a “dumb” unit. Read more
This machine was so helpful to us with my mom's pills when she started to have memory troubles! It helped us ensure that she wasn't taking too many or at the wrong time. Unfortunately, it didn't necessarily keep her from skipping them. The machine beeps till you remove the pills, but then she'd leave them around or throw them away sometimes. Now that she lives with me, we still use the machine to remind us, in a busy household, when it's time to give them to her. It holds quite a few large pills in each section and a total of 2 weeks (2x/day) can be filled at a time which is really nice. The only other complaint I have is that it completely stopped working after 3 years, meaning it's now just a big hunk of plastic landfill. I'm conflicted about buying another for that reason, but I decided we really do need it. Read more
It works--most of the time. Like a lot of people I got this for a parent with dementia. My biggest complaint is that the clock does not keep time. It gets slow and it gets slow quickly even with fresh batteries in it maybe there's a clock battery to replace but it's pretty frustrating because my dad will stand there at 7 o'clock when it's time for his pills and the unit will be three minutes behind even if I reset the clock just a week or two before. Also, I've noticed lately that every so often it doesn't rotate. I'm not sure why that is. Fortunately, I'm here to solve the problem and now that I'm aware of it I can watch for it. It did cause some trouble with getting the dosage timings. Another issue is that the compartments are small and therefore cannot take larger pills without them getting stuck. There was a vitamin that was part of the pill package that I had to stop giving in the unit and just give out manually because my dad couldn't get it out pretty often. It's OK because it's not like the vitamin is life and death but if there were a larger pill that was essential, it would be an issue. The documentation is so so, AND the app is pretty much useless except for the feature that allows you to open it early. But even that is a little bit inaccurate because of the clock issue. For example if the unit is slow and doesn't open at 7 AM, but the time is past 7 AM and the app is getting the time from my iPhone, the app tell me that the next dose is at 7 PM. Also, the app is supposed to remind you when to refill, but it does not even come close to doing that. It's actually really a bad app. Still..... The bottom line is it's a useful device, but if somebody has dementia, you can't rely on it without human intervention. The fact that it locks though is worth it even with all those other problems. Read more
Great dispenser for my mother with dimentia. First I had the dispenser w out bluetooth but she has deteriorated so now I use this model w bluetooth so I can monitor. It sets up easily but I ran into a glitch bc of misunderstanding on my part. I called customer service and they quickly answered and had the problem resolved. They were patient and knowledgeable. A great company and product. Read more