LOCKSTAR Smart Door Lock Keyless Entry Deadbolt Door Lock Multiple Entry Methods APP Fingerprint Touch ID Keypad Code

I have had LockStar installed on our front entry door for about a year and a half now. Our experience with using the lock over that time has exceeded expectations, in terms of durability and reliability of the product. Beyond that, we have maintained a high level of trust that the lock has operated in such a way to give us comfort about security, flexibility in offering different access types to different individuals as well as peace of mind in being notified by name who is coming and going at the house. LockStar put in so much thought into every aspect of the product: - Installation was very easy. The Video is all you need, but there are also clear written instructions with easy to follow illustrations. - The Package comes with everything you need. There is even a very nice quality screwdriver and hole saw just to the exact site needed for installation. I'm suprised they didn't throw a drill in there too (Just Kidding) :) But really, what a nice touch...show super care for the customer experience. - There is a card in there giving an option to text your name, email and serial number to activate your warranty. Super easy and I don't know how many times I've skipped over registering a product because it seems like a more complicated process. But I did register this product and actually heard back directly from the owner. - There is an installation Video for the Lock, the App and the Gateway...all very easy to follow. In terms of operation: - In a year and a half, the lock has never failed to let someone through the door that had a valid means of entry. At times, when it has rained and someone's thumb or finger is wet, it is not able to detect on the fingerprint scanner as well. But as a backup, everyone has a code that can be entered into the keypad. And some individual in the house carry the key fob on their keyring just as a third option. - For other types of access such as if we have a cleaning service out to the house, I can either issue a temporary code, or have someone call me when they get to the house. I can then see them on my ring cam and can then use the LockStar App to manually press the Unlock button to allow them into the house. - In a year and a half, the gateway has never failed to send me notifications about who is coming and going, except when it had accidentally been unplugged from the wall. As soon as we powered it back on, notifications started coming through. - The App is incredibly user friendly. I love the fact that I can register a fingerprint / passcode / key fob...to a Name and then know by name who has come through the door. - I'm also notified each time someone is attempting to gain access and is denied...such as a unmatched fingerprint or passcode. I just cannot think of anything that was missed in terms of offering a very high quality / reliable / easy to use product that ensure security while providing peace of mind in know when your family / kids are coming and going at the house. The owner was super thoughtful in every aspect and detail of the customer experience and has shown above and beyond care in just sending a simple text in response to my registration checking in on how things were going with my use of his product. This is a single family owned business and I hope if you read this review you will consider supporting them as I cannot imagine you will find a better product for the price with these same options and you certainly will be supporting a family that cares greatly about their contribution to lives of others because of the care they have put into every part of the process. Read more

Super easy install, great instructions, user friendly app. Bought this lock to replace a 2 year old Schlange with quality control issues. We couldn't be happier. This lock has great features and it's so user friendly our 11 year old was able to understand how to create his own code, program his own fob, and enter his own fingerprint. The autolock feature has been amazing, no more wondering if we locked the front door when we left the house. We just installed this a week ago, and it's definitely the best lock for our needs, and way superior to that Schlange that cost a lot more, and was not reliable at all. Oh, and this is made in the USA, with phenomenal support, and a company that actively wants to work with you to insure an easy install, easy programming, and answers any questions you have. We make it a point to buy American made products whenever we can, but these guys go the extra mile, and we couldn't be happier with them. Read more

I have been using this door lock for a few weeks now and I am very impressed so far. The app has so many options for how to unlock the door, the battery life seems to be doing very well up to this point, and the ease of installation was amazing. The app for the lock I think is amazing. I have been able to enroll multiple fingerprints and passcodes, which are the two unlocking options I most use. It allows you to remotely lock and unlock the door, and I really appreciate the fact that I can make temporary passcodes for people if I have a handyman coming to the house or I need someone to be able to get inside when I'm not there. They also have multiple physical unlocking mechanisms, like the keys and key cards, but I haven't really utilized those yet. The only iffy thing I've encountered so far is that the app doesn't quite notify you immediately of any change in the lock status. It will record all activity apart from manual unlocking and locking the door, but I have found that I won't get any notifications until I make it a point to open the app and then I get a bunch of notifications at once. I also appreciated that the lock comes with literally everything you need (short of a drill) to install this lock, to include the tools needed to drill holes into the door for the lock to fit into. I struggled somewhat with the installation video, but that was less because the video wasn't helpful (it was extremely detailed) and more due to user error a couple of times. Based on my experience so far, I would highly recommend this door lock. I have been very satisfied with it. Read more

We were replacing an existing electronic lock made by a popular lock company. The LOCKSTAR was easy to install and works like a charm. The auto lock feature is fantastic, the fingerprint scanner is simple to use, and I love we can set temporary codes for contractors and cleaners. You can also see who entered when within the app. On top of that, the owner of the company reached out to make sure everything was working well. Love it!! Read more

This lock is so money. Install took all of 15 mins and everything fit into my front door which is newish perfectly. It has all the functionality i wanted which was super intuitive to set up(custom pins, tags, etc). I did not setup the autolock just out if preference but seems like a cool feature as well. Feels durable and well made. Looks great on my black door as well. Price point is great compared to some of the bigger brands which offer less functionality. Love that i can lock/unlock from anywhere on my phone!! Read more