GuppyGirl—September 18, 2025
I’m a very happy camper! I had the same problem others had - microwave functioned, but wasn’t heating food. Replaced the magnetron, and now works great and sounds the same to me. No noticeable noise differences. Replacement of the part itself was easy. Now getting the microwave down, cover back on, and it back up to its original space – that was a different story. But, totally worth the effort to keep my microwave and keep the LCD screen matching the one on my existing stove. The aesthetics in the kitchen were THAT important to me. After calling Samsung for help, no service/repair folks were available in my area. And other local servicemen within a 300 mile radius frankly didn’t want to work on it, and many said the service call price of labor would make it cost ineffective. Several recommended I just buy a new microwave. Seemed wasteful to me, and after watching a YouTube video I thought why not try it. I figure I saved at a minimum $300, as $350 was the lowest priced microwave that would fit into the space with exhaust, and possibly $600, compared to other brands that met my “must have” categories. For me, getting the cover back on and microwave back into its place was a two-person job, and took up a majority of the effort. But the microwave was a bugger to put in originally, so maybe it’s just me. Anyway, I’m absolutely delighted to be able to keep my matching microwave! Read more
Ramsey Hamdan—October 19, 2025
Replaced magnetron from 6 year old Samsung ME19R7041FT. New is an original OEM part manufactured in January of 2025. Microwave has been working flawlessly by heating the food properly with a perfect fit all while having a reduced noise level from the transformer. Read more
Amber Gustafson—April 27, 2025
Called about getting a warranty replacement on a microwave magnetron that was 5 years into a 10 year warranty. Rep told me to order a new one and that I could call back and have the cost reimbursed. I thought this sounded suspiciously easy and painless so I confirmed, "Just buy a replacement magnetron off of Amazon and have it installed and you'll reimburse me the cost?" "Yes." I followed the instructions, the part came the next day, I had it installed and I was wowed by how easy it was to get the microwave working again. The part appears to be new, genuine, and works as expected when installed. This morning, I've been on the line with this phone number for hours and they're refusing to reimburse me the cost of the part. I've talked to many different people, many of whom were "supervisors," though I've spent most of my time on hold. They tell me that the information I was given two days ago by their rep was incorrect and they can't find a record of a call (even though "this call is being recorded for quality and training purpose," always). Nobody at Samsung has the authority here to make an exception to their policy so apparently it's my fault for following their instructions and I have to pay for the cost of the replacement. They just keep parroting their policy and offering their condolences. I was also hung up on by them and then they texted me a closed ticket notification after hanging up on me again. Samsung doesn't Care. Total waste of time. That said, it sounds like actually following their process costs hundreds of dollars anyways, so maybe I got off easy. So take note, our Samsung appliance warranties are basically useless. With this in mind, I wouldn't ever buy an appliance from Samsung again. Read more
John—July 7, 2024
Easy to replace, but only worked for a couple Of months. Read more
William Serrano—October 5, 2025
This is the correct item for my model and it works like new. No loud noises. Read more
Jeffrey Cordero—July 16, 2025
Finally after a full week and a half of troubleshooting and replacing other parts finally hit with the problem. Microwave wasn’t heating but was turning on. When it kick to heat would trip my house breaker. Anyways this fixed it and didn’t have to spend almost $400 on a new one. Good price and easy install. Read more
Customer—January 31, 2025
My over-the-range microwave was not heating food, rest all worked fine. The only thing noticeable was that the sound was louder than usual. I called Samsung since it has 10 year magnetron warranty, the rep told me they can send the part but labor would cost me about the same as a new microwave, also they won't send the part directly to me to allow self install. This fit perfectly and my microwave now works as it should. The box and packaging said new and it looked new and original. I just hope it lasts as long as the original. Read more
Mariel—February 16, 2025
Took longer than anticipated to receive but item fixed my microwave right up and has been working for months now with no issues. Much cheaper than a new microwave! Be safe replacing and watch YouTube videos. If you don’t understand electronics, don’t do this job. It it’s relatively easy! Read more