toolguy68—February 27, 2025
Parts were missing from the box and it was a bit more beat up then "used, like new". I do very much like the functionality of this vacuum and the seller made it right with a partial refund on the missing parts. I was able to take the money I saved and buy the missing parts at no additional cost to me. In the end it was much less then a brand new vacuum. The suction is very good, and the better bar clears my cat's hair out of the rug much better the the hoover I got specifically for pet hair, go figure. I am very fastidious about keeping the filters clean and dumping the canister and this machine is as good as any in that regard. All the elements are cleanable except the hepa exhaust filter but I have an air compressor so I just blow it out. I have hear that the beater bar motor is separate from the vac motor and there is no belt to replace. That is good and bad. It's good because the beater bar doesn't steal power from the blower. It also makes it possible to turn off for hardwood floors. It's bad because it it burns up it has to be replaced and that is not easy or cheap. If you stay on it and keep it clean and free of tanglers then you may may never need to get it fixed. Still would be nice to service it yourself should the need arise. It is a bit on the heavy side but the versatility of the lift-away feature mitigates that. I have found it makes vacuuming stairs easier for example. Honestly I remember when shark was an infomercial brand and thought of it as below standard. If that was true then I don't know but today I can say I am over my bias. Frankly I wish I had gotten past it sooner. Before I bought the hoover would have been nice. But that's how bias quietly works against you I guess. Read more
Missy Larson—December 23, 2025
One of the best vacuums I have ever owned. I have had my old shark for at least 10 years. I was bummed when the cord came undone from the machine. Pretty much from pulling the cord while vacuuming for all those years. I was pleasantly surprised to see the same machine and snapped it up right away. Y’all I have loved this machine since the very first time I used it. The only thing I ever replaced was the hoses but once in ten years a blessing. Can not say enough good things about this . I plan on finding someone who can redo this cord lol . I’ll use it in the basement or garage. Read more
Joseph Canova—June 11, 2020
So, I LOVE the vacuum. It works great has great suction power. Im still a little concerned om how well the swivel part will hold up but we'll see. My ONLY COMPLAINT was that I boight this as a refurb package. When i got it it had some hair still wrapped around the brush whichh easnt the END of the world, but youd think they send you something that was cleaned! My biggest complaint was it was missing parts!!! It was missing the tool hanger. I was gonna send it back but I also needed the vacuum and disnt want to wait for another one. I bought it to save a little money but ive decided NEVER to do that again. Better off paying full price than save a few dollars. Other than that, the product works great. ***update*** The only thing that broke was the hose connection at the top, but that may have been due to a LOT of use by my you get. Hildreth using inside and for vacuuming the cars because it works so well. Bought a replacement piece and it's still working great! Read more
Stephpele—November 16, 2025
This is my third shark navigator. I like it because it’s lightweight. It swivels, which makes it easy to go around corners it detaches to make it easier to vacuum stairs. The best part-It sucks up dirt like nobody’s business. I have one for upstairs. One for downstairs and I bought one for my elderly mother as it is lightweight and easy to use Read more
lacoursl—March 2, 2025
I'm very happy with this Hoover Carpet cleaner. It's lightweight, you can carry it easily. It's easy to use, fill up the water reservoir and add the soap to the water, there's a line on the jug so you know how much to use. I used Rocco & Roxie soap since it has a zillion 5 stars reviews. I was surprised how well it worked. I was worried about smell but after an hour, it smelled like a dry cleaned shirt, maybe like starch. The next day, there is zero smell. The carpet cleaner has brushy-gripy rollers that pull out pet hair in the carpet and brings the carpet back to life, the fibers popped back up like new carpet. The machine was easy to clean out. The front clear piece opens up, turn the rollers and a load of pet hair comes right off, kind of like dryer lint but it was wet. I'm very happy with the carpet cleaner and with Rocco & Roxie original stain & odor eliminator. Oh! Best thing ...the carpet isn't crunchy, it's soft! Read more