SHARP KB6524PSY Microwave Drawer Oven 24-inch 1 2 Cubic Feet 950 Watt Angled Touch Control Panel Stainless Steel

Good product, works perfectly. Wish it came with more how to use instructions but it’s been fairly easy to figure out. I installed myself. Plug was already in place for a warming drawer which I replaced with the microwave. I read bad reviews & saw a few good ones before purchase. My purchase shipped quickly with no damage, I installed the next day and it’s been working great since. A little pricey but great product. 11/2/2019 UPDATE I thought it would be helpful to others who, like me who felt a little, “on the fence” about purchasing this microwave. It is now just over one year later and the microwave is still purring along, just fine. We’ve kept it clean, so it still looks new and works perfectly. The 3rd photo is what it looks like after a year of use, and like I said, it’s like new! 5/8/2020 UPDATE I'm back to let everyone know this little jewel is still purring along perfectly. Like I said in previous reviews, we have kept it clean and it still looks like new. This microwave is true quality. and still works just like new. Read more

Our old microwave (same model) burned out after a few years. We slid it out and slid this one in. Easy-peasy. It's not as heavy as you might think, though easiest with two people due to the dimensions. As for using the microwave, the pros and cons of a drawer microwave are probably exactly what you think they would be. The low height is a negative, but the display is pretty visible standing in front of it. I'm almost 6' and got used to it quickly. It opens and closes quickly enough not to be a problem...and I'm not a patient person. It seems reasonably powerful. It has a pretty big capacity as microwaves go. It is out of the way, though of course it takes space that could otherwise have other storage. And, of course, it costs a lot more than a countertop model. Read more

This is my second purchase, one for my last house, one for this house. Replaces an ergonomically incorrect microwave above the range. Must safer below the countertop. Works well, you should buy one. Read more

I replaced the 13 year old one I had with this same model. I love that the drawer slides out at the touch of a button. My last one was in heavy daily use for 13 years, so when it was time for a replacement, I was happy that it was still available. It is reliable, fast, attractive, and easy to operate. Love it. Read more

We bought the KB-6524 about 2 years ago as part of a kitchen remodel. Recently, we we began to experience the same problems reported by Trina above. Shortly after starting the microwave, we would hear a loud buzzing sound, crackling, arcing and occasionally a flash of light. It would not always happen - very unpredictable. I called Sharp, they said I would have to take it to a Sharp authorized repair shop and would have to pay all labor and any parts that were still not under warranty. Fortunately, I had done a search online for similar types of problems with this model, and I found Trina’s post here in Amazon. I printed it out, and took it with the microwave to the Sharp repair shop (65 miles away) and asked them to diagnose the problem. They called a few days later and told me that the printout of Trina’s complaint on Amazon helped them diagnose the problem. They said it would have to have 4 new parts installed, including the stirrer, and new antenna. None of these parts are under warranty and Sharp will not pay a dime toward the repair. It’s pretty clear by now that this is a manufacturing defect in the KB-6524 and Sharp should not only pay for repair but should recall all the units that are out there. This is a potential fire hazard. I will probably report this to the Consumer Safety Bureau. But for all people looking for a microwave drawer, I strongly recommend you go with Bosch or Dacor or one of the other top-line models. They cost more, but not if you include the repair bill you’re going to have to pay for your Sharp KB-6524 if you go that route. Avoid Sharp objects.. UPDATE: When we went to pick up the microwave from the authorized repair shop, I asked to the electronics technician to explain to me what had gone wrong. He said the stirrer motor, antenna assembly (including clip and cover) all needed replacement, as mentioned in Trina's comments. HOWEVER, he also told me that Sharp had put a bulletin out about this problem to its authorized repair shops. So not only does Sharp know about this problem and is not covering it under warranty, but it is leaving a known safety problem out in the marketplace. I will be filing a complaint with the Consumer Product Safety Bureau. UPDATE 2: 3 months and a few days after the repair mention above, which cost $200, the same problem started all over again. This time with smoke coming out of the top and back of the microwave. The authorized repairer said we would have to pay again to have it diagnosed and fixed since it was out of the 90 day warranty period. We had a choice - spend another $200 or more on this piece of junk, or take it to the dump and get a new microwave. We chose the second option - who knows how many times this would have to be fixed. And frankly it is just dangerous for us and our pets. We chose a countertop microwave from a different vendor which does not have any of the questionable "stirrer" technology that is in the Sharp model. It fits nicely into the area where the Sharp was. We are very happy with it so far. . As for the Sharp - a 3 year old expensive Sharp microwave drawer will be taken to the county dump with a prominent sign taped to it: "DO NOT USE - FIRE HAZARD". Read more

This is actually a PSY, and not a PS model number. I checked with the seller to make sure it was a PSY. After speaking with SHARP's customer service, I was told that the PSY was an updated version of the PS. That is what I was looking for. I purchased a PS in 2015, and that model was plagued with issues with its Magnatron tube. We experienced the same thing a month ago...the magnatron tube stopped working..it 'popped', so I had to junk the whole $1000 microwave. I have a cabinet hole cut out in a kitchen remodel in 2015 that fis the PS, and was assured by SHARP customer service that the PSY would also fit. It does, and looks and works exactly the same. Let's hope that the PSY lasts longer than 5 years for the price. I wouldn't have purchased this same thing if another drawer microwave would fit into my cabinet hole. The PS was a great microwave when it worked, but I feel that 5 years is too short for an expensive microwave to break, one that was used only once a day max. I'm hoping that this is not another $1000 5-year investment. Otherwise, I love this microwave! Read more