Cathleen G—April 16, 2025✓ Verified purchase
We recently moved from northern Illinois to the mountains of Arizona. Having lived near one of the great lakes, we never gave much thought to the water quality. We were on "city water" and water from the tap always tasted fine in IL. Now that we are living in AZ, the water just tastes different. Due to high winds, we also have a lot of dust particles in the air so we invested in this water filtration system. The taste of our water has noticeably improved. I decided on the Waterdrop system after doing research and reading a lot of reviews. I chose this brand for its 5-stage filtration, its large capacity, and its slim design. I like that the filter does not sit in the water like other brands. It fits nicely in my counter-depth side-by-side refrigerator. I had considered replacing the fridge with one with a built-in water filter/dispenser, but can now hold off on that expense now that we have this great filter dispenser. It was easy to set up and the sliding door on the top makes it easy to refill without removing the lid. If you're wondering about the difference between the classic and the smart indicator models like I was at first, here's a tip. One had a round knob that you use to mark the month you changed the filter and the smart indicator model lets you know when it is time to change the filter. We've had no problems with leakage. We haven't had to change the filter yet, so I cannot speak to that just yet. It comes with one filter and I've already purchased a set of replaceemtn filters for when I do. The replacement filters were reasonably priced and I saved a few dollars by buying in bulk. I bought the Waterdrop brand filters because some reviewers recommended against buying the generic ones. Overall, we are very happy with our purchase! We are saving money on buying bottled water and keeping plastic waste out of the landfills. Win-Win! Read more
Nettie—February 4, 2026✓ Verified purchase
Happy with the design, it is slim enough to fit in my refrigerator without taking up too much space. Easy to follow directions to set it up, filter worked great. This unit holds a lot of water and the water tastes great. I like the fact that after filling a glass the nozzle doesn’t drip. Good choice, very reasonable price. Read more
Mike&Jenn33—January 30, 2026✓ Verified purchase
This is exactly what I was hoping for. We have some tough water these days until our neelw treatment facility is finished and while the water is technically okay right now, I won't chance it. This filter/dispenser is the perfect size for our fridge. Easy to set up and even tells you when to change the filter. The water tastes like water is supposed to be, no longer chemical flavored. I would buy again. Read more
D62—January 7, 2026✓ Verified purchase
The water taste isn’t amazing but definitely better any pitcher. I use it for cooking and pets but not for day to day drinking. Overall, super easy to use and clean. I definitely recommend. The water filtering is quick, the design is modern, it’s light and it seems to be made of good materials. Read more
Robert S—November 12, 2025✓ Verified purchase
Works well. Water taste good. I like the 200-gal filter. That's one of the main reasons I became interested in this unit. The slim design fits in the refrigerator without taking up much room. I also have the Waterdrop 40-Cup Water Filter Dispenser that I really like. It's a lower, wider profile that may work better for some users. They both have the same long life filtration system. Which works great. They are both good water dispensers. But I kind of favor the 40-cup unit. I think it has a better overall design. But either one is worth considering in my opinion. It just depends on which model would work better for you. They have great customer service. So, if you have any questions or concerns. Message them. They were helpful and quick to respond to my questions. Read more
Lyubomir N. Kolev II—December 30, 2025✓ Verified purchase
Just received today and it was very easy to set up - just 4 parts overall plus the filter. The water tastes great - smooth and light. It's tall and slender which means it fit in the fridge easily so space isn't an issue. If you factor in the price of the dispenser along with replacement filters, your drinking water will cost you less than 10 cents per gallon. Good luck beating that price at any grocery store! Read more
Picky Clicker—December 2, 2025✓ Verified purchase
I traded in a similar dispenser made by Zero Water because the filters kept clogging (even new ones) with this dispenser made by Waterdrop and I couldn't be happier. I use this dispenser primarily for travel, as I stay in a lot of cabin type rentals and the water quality is usually iffy, so filtering is a must for my peace of mind. This dispenser is made of good quality plastic with a nice spout that works smoothly, and the slim design makes it easy to transport while not taking up too much space on the counter. This dispenser filters the water very quickly, so the first glass is ready to drink in about a minute after adding water to the top reservoir. I mentioned the customer service in my title because I had a slight problem with the first filter that came with the unit, so I reached out to the company. They responded very quickly and escalated my issue to Rebecca, who quickly sent out three replacement filters which I received in a few days. It's not often that a company stands by their products, so I felt compelled to mention how pleased I am that Waterdrop goes above and beyond to make sure their customers are happy. I would certainly recommend this dispenser (and Waterdrop in general) to anyone in need of good, filtered water - as a side note I also have another under-sink Waterdrop filter for home use and it also works great. Highly recommended! Read more