Michael—October 22, 2025✓ Verified purchase
This 40-cup water filter dispenser is a huge upgrade and truly fantastic. The water filters extremely well and in a timely manner. I made sure to follow the instructions that came with it precisely, and the system works flawlessly, delivering clean water quickly. The large capacity is the absolute game-changer for me. I previously had a 28-cup model, and I constantly had to fill it up at least twice a day, which quickly became a chore. The 40-cup size drastically cuts down on refilling time, making it much more convenient for daily use. I am also very impressed with the shape. Despite holding 40 cups, the design is surprisingly compact and fits perfectly in a variety of spaces without taking up an excessive amount of space—it’s very well thought out. I had recently stopped using my old dispenser because it developed a frustrating amount of hard water buildup that I couldn't scrub off and that kept reappearing for the spots I could scrub off. I had resorted to drinking tap water again and completely forgot how different filtered water truly tastes. This new dispenser has reminded me how much better and cleaner filtered water is. Highly recommend this for anyone looking for high capacity and excellent filtration. Read more
David—January 30, 2026✓ Verified purchase
This thing is great, filters are easy to buy, operates simply, and holds tons of water for a family of 4 without taking up the whole fridge. Fits well on our shelves and filters water quickly. It’s still plastic, but works great and the water coming through tastes clean. Read more
CrltnG—January 12, 2026✓ Verified purchase
Simply the best water filter I've ever purchased, ever! It filters all the water I need, with no problem. The design works perfectly in my kitchen. I had spent $50 something bucks for a Life Straw that wasn't airtight, and grew black mold under the top lid/cover. Additionally, wood ants would crawl under the cover/top and get into the water: it was awful. The Waterdrop Alkaline Waler Filter Dispenser resolved all that; now I have regular filtered water at my disposal, even when I'm cooking. Absolutely dependable and easy to use, a bargain in my book. Read more
N—August 4, 2025✓ Verified purchase
Updating my review: the company sent me a set of filters and these are easier to remove. I do have to remove them and shake the filters every few days but I’m used to it now so it’s really not a problem. I do still think it filters my horrible tap water much better than the Britta pitcher did and I really like the size. We’ve been using this pitcher for over a month. The part I like is it does make our disgusting tap water taste much better (way better than our Britta pitcher) and it holds a lot so I’m not constantly refilling. The not so good is the filter. I have to remove it and shake it about once a day otherwise it just slowly drips. It’s really difficult to remove the filter as it sits in a well and when it’s wet it’s almost like a suction cup making it hard to remove. The filters also don’t last very long and are on the expensive side. The indicator on the lid does not work on mine, and I did follow the directions and tried to set it several times. I like it but wouldn’t say I love it. Read more
Liz—May 13, 2025✓ Verified purchase
We’ve have this for about a month now and we are both very pleased with the amount of water it holds and the taste of the water. It tastes like maybe one step down from bottle water but much better than straight from the tap. Out of the many other brands of filters we tried over the years we both think this one tastes the best for the price. It fits well in our fridge. I think the spout pours decently fast, no complaints there. It filters quickly, but I always try to let it chill for a few minutes for better taste. We use 40 and 30 oz cups and when the tank is fully filled we can refill our cups about 3 or so times each before needing to refill the tank. This is so much more convenient than smaller filters where one refill is one cup worth essentially, and it gives the extra water time to chill. Make sure to let the filter soak before using, I believe it says 10 minutes but I did about 30. Also of course wash the entire system before using. I wash ours every Sunday with scent free soap. I notice no smell from the tank or the water. For weight, it is very light even when fully filled. I think for a child or someone with less mobility it may be heavy and easy to drop. But the weight distribution due to its handle positions helps a lot. Overall this is the best filter we’ve gotten in many years. I will update once the filter needs to be replaced and if anything changes. Water tastes great, it doesn’t run out every 5 seconds, and it fits well in the fridge. I recommend trying it out! Read more
hunter—November 6, 2025✓ Verified purchase
Great size, Makes horrid water taste better. The lever to dispense water is nice and stiff, does not leak inside fridge. you have to make sure not to hold too long, it comes out pretty quick when the tank is full. Only thing I’m not the biggest fan of is the fact once there is maybe 20-30oz or so left in the tank, the speed of dispensing is really slow. Expected, but annoying. Not the products fault per se. Overall I give this a 5 stars every time. The build quality is fantastic. I couldn’t live without one! Great for refilling my glass bottles and my Stanley. Read more
Customer—December 9, 2025✓ Verified purchase
I have had this pitcher for over a year- the indicator light wasn’t working so I contacted customer service from waterdrop - Harper troubleshooted and we found that there was a defect. The company immediately sent out a whole new pitcher and threw in some filter replacements :) Harper was so helpful and went above and beyond, I received my new pitcher within 48 hours of putting in my original help request. Try must’ve overnighted it. The pitcher itself has held up very well, the filter replacements are very affordable and I have a perfectly functioning pitcher now. Will never change brands, my water tastes great and they provided best customer service ever. Thanks Harper/ waterdrop ! Read more