Collars worked but IDK if they actually worked
Update: I want to update my rating for this company to a 5 STAR Review due to the fact that they reached out to me with great customer service. Not a lot of company’s reach out to their customers but HEELXN did and I do appreciate that!! They arranged to issue a full refund for my order directly due to the issues I was having. Not only did that do that for me BUT they also mentioned no need to return the whole unit back to them so that also saves me time and money driving to a UPS Store!! Another reason I changed my rating was that they offered me an Amazon gift card as compensation! We finally got our own backyard for our dogs to run around and play so we don’t need this type of unit at this very moment but If I needed to get another wireless fencing or If I had to recommend a company to a friend for a wireless dog fence… this would be my go to company due to the amazing customer service I was given. This company went above and beyond to make me a happy customer and in the end this was a grate experience although my unit might’ve came defective… I definitely understand that sometimes these issues can happen and technology isn’t always perfect on each individual product… :) I am one happy customer!! ________________________________ We bought for two of our big dogs that kept getting out of the backyard fence when we went to work. The collars kept dogs in the fence but the dogs would ball up in one spot in our backyard majority of the day and would rarely leave from that area unless they were thirsty, hungry or we were home. We had set up cameras to see how dogs were doing with the collars on. We tested both collars for a good couple hrs before actually placing them on the dogs the first couple days but seemed dogs weren’t enjoying themselves and were more scared to move around the yard then to just be dogs and enjoy themselves. My advise is to test them out in your yard for a couple days before just trying them out on your pets. Set some sticks up or markings so you and pets know where boundaries are set for the invisible fence. We’ve had them for about a good 10 months now and we probably used them for a good 3-4 months but don’t use them anymore because of the experience of sensitivity shocks the dogs were having. Sounds would be going off whether or not they were walking or chilling. Maybe we had a defective set from the start… idk but at this point I’m feeling like it was more of a waste in money instead of a help. Read more


























