Understanding and Facilitating Organizational Change in the 21st Century: Recent Research and Conceptualizations

How Colleges Change

Understanding, Leading, and Enacting Change

Adrianna Kezar

Joining theory and practice, How Colleges Change unmasks problematic assumptions that university leaders and change agents typically possess, and provides research-based principles for approaching change. Featuring case studies, teaching questions, change tools, and a greater focus on scaling change, this monumental new edition offers updated content and fresh insights into understanding, leading, and enacting change. Recognizing that internal and external conditions shape and frame change processes, Kezar presents an overarching practical toolkit—a framework for analyzing change, as well as a set of theoretical perspectives to apply that framework in order to custom-design a change process, no matter the organizational challenge or context. How Colleges Change is a crucial resource for aspiring and practicing campus leaders, higher education practitioners, scholars, faculty, and staff who want to become agents of change in their own institutions.

Higher Education Leadership

Challenging Tradition and Forging Possibilities

Rozana Carducci, Jordan Harper, Adrianna Kezar

Sharing the new and evolving approaches to higher education leadership that foster liberatory systemic change. Higher Education Leadership offers a groundbreaking exploration of leadership in higher education. Rozana Carducci, Jordan Harper, and Adrianna Kezar challenge traditional paradigms and ideologies that hinder progress—advocating instead for liberatory systemic change. The authors highlight new and evolving interdisciplinary leadership approaches for resisting and dismantling oppressive systems, including neoliberalism and white supremacy, within and beyond higher education organizations. This comprehensive textbook synthesizes decades of leadership scholarship and dissects the limitations of hierarchical and individual-centered models prevalent in higher education. Through critical analysis, the authors unveil process-centered, shared-power, and equity-oriented approaches that prioritize liberation. By translating classic and revolutionary theories, they empower current and aspiring higher education leaders to reimagine their roles to create more meaningful impact. The authors bring theory to life by exploring the specific context of higher education and providing practical applications. Their survey also identifies gaps in knowledge and methodologies and provides ideas for future leadership research. They invite readers to view leadership as both a problem to be interrogated and dismantled as well as a pathway to a more liberatory future. By recognizing these dual possibilities of leadership, the authors open the door to powerful insights while also offering a cautionary tale. With enriching case studies, vignettes, and discussion questions, Higher Education Leadership serves as an essential resource for graduate classrooms and professionals seeking to critique existing leadership practices and forge new pathways that foster equity and systemic transformation. This thought-provoking textbook offers a new vision for higher education scholars and leaders committed to fostering inclusive, anti-racist, and equitable universities.

The Gig Academy

Mapping Labor in the Neoliberal University

Adrianna Kezar, Tom DePaola, Daniel T. Scott

Why the Gig Academy is the dominant organizational form within the higher education economy—and its troubling implications for faculty, students, and the future of college education. Over the past two decades, higher education employment has undergone a radical transformation with faculty becoming contingent, staff being outsourced, and postdocs and graduate students becoming a larger share of the workforce. For example, the faculty has shifted from one composed mostly of tenure-track, full-time employees to one made up of contingent, part-time teachers. Non-tenure-track instructors now make up 70 percent of college faculty. Their pay for teaching eight courses averages $22,400 a year—less than the annual salary of most fast-food workers. In The Gig Academy, Adrianna Kezar, Tom DePaola, and Daniel T. Scott assess the impact of this disturbing workforce development. Providing an overarching framework that takes the concept of the gig economy and applies it to the university workforce, this book scrutinizes labor restructuring across both academic and nonacademic spheres. By synthesizing these employment trends, the book reveals the magnitude of the problem for individual workers across all institutional types and job categories while illustrating the damaging effects of these changes on student outcomes, campus community, and institutional effectiveness. A pointed critique of contemporary neoliberalism, the book also includes an analysis of the growing divide between employees and administrators. The authors conclude by examining the strengthening state of unionization among university workers. Advocating a collectivist, action-oriented vision for reversing the tide of exploitation, Kezar, DePaola, and Scott urge readers to use the book as a tool to interrogate the state of working relations on their own campuses and fight for a system that is run democratically for the benefit of all. Ultimately, The Gig Academy is a call to arms, one that encourages non-tenure-track faculty, staff, postdocs, graduate students, and administrative and tenure-track allies to unite in a common struggle against the neoliberal Gig Academy.

How Colleges Change

Understanding, Leading, and Enacting Change

Adrianna J. Kezar

"Recognizing that internal and external conditions shape and frame change processes, Kezar presents an overarching practical framework that can be applied to any organizational challenge and context."-- Provided by publisher.

Enhancing Campus Capacity for Leadership

An Examination of Grassroots Leaders in Higher Education

Adrianna Kezar, Jaime Lester

Enhancing Campus Capacity for Leadership contributes to the growing tradition of giving voice to grassroots leaders, focusing on the largely untapped potential of faculty and staff on college campuses. In an increasingly corporatized environment, grassroots leadership can provide a balance to the prestige- and revenue-seeking impulses of traditional campus leaders, create changes in the teaching and learning core, build greater equity, improve relationships among campus stakeholders, and enhance the student experience. This book documents the stories of grassroots leaders, including their motivation and background, the tactics and strategies that they use, the obstacles that they overcome, and the ways that they navigate power and join with formal authority. This investigation also highlights the fact that grassroots leaders, particularly in more marginalized groups, can face significant backlash. The authors end with a discussion of the future of leadership on college campuses, examining the possibilities for shared and collaborative forms of guidance and governance.

Rethinking the "L" Word in Higher Education: The Revolution of Research on Leadership

ASHE Higher Education Report

Adrianna Kezar, Rozana Carducci, Melissa Contreras-McGavin

In these times of change and challenge in higher education, pleas for leadership have become frequent. However, the type of leadership required within this new context (of globalization, demographic changes, technological advancement, and questioning of social authority) may call for different skills, requiring a re-education among campus stakeholders if they want to be successful leaders. In the past twenty years, there has been a revolution in the way that leadership is conceptualized across most fields and disciplines. Leadership has moved away from being leader-centered, individualistic, hierarchical, focused on universal characteristics, and emphasizing power over followers. Instead, a new vision has emerged: leadership that is process-centered, collective, context-bound, non-hierarchical, and focused on mutual power and influence processes. This volume summarizes research and literature about new conceptualizations of leadership to inform practice. This is volume 31, number 6, of the ASHE Higher Education Report, a bi-monthly journal published by Jossey-Bass. See our entire list of ASHE Higher Education Report titles for a wide variety of critical issues facing Higher Education today.

Never Split the Difference

Negotiating As If Your Life Depended On It

Chris Voss, Tahl Raz

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home. Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the negotiation skills to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, tactical empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances. After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life. Step-by-step, Voss show you how to: Establish Rapport Create Trust with Tactical Empathy Gain the Permission to Persuade Shape What Is Fair Calibrate Questions Transform Conflict into Collaboration Spot Liars Create Breakthroughs by Revealing the Unknown Unknowns Never Split the Difference is your definitive source for effective business communication, defusing potential crises, winning people over, and achieving your goals at work and at home.

Experiential Learning

Experience as the Source of Learning and Development

David A. Kolb

Experiential learning is a powerful and proven approach to teaching and learning that is based on one incontrovertible reality: people learn best through experience. Now, in this extensively updated book, David A. Kolb offers a systematic and up-to-date statement of the theory of experiential learning and its modern applications to education, work, and adult development. Experiential Learning, Second Edition builds on the intellectual origins of experiential learning as defined by figures such as John Dewey, Kurt Lewin, Jean Piaget, and L.S. Vygotsky, while also reflecting three full decades of research and practice since the classic first edition. Kolb models the underlying structures of the learning process based on the latest insights in psychology, philosophy, and physiology. Building on his comprehensive structural model, he offers an exceptionally useful typology of individual learning styles and corresponding structures of knowledge in different academic disciplines and careers. Kolb also applies experiential learning to higher education and lifelong learning, especially with regard to adult education. This edition reviews recent applications and uses of experiential learning, updates Kolb's framework to address the current organizational and educational landscape, and features current examples of experiential learning both in the field and in the classroom. It will be an indispensable resource for everyone who wants to promote more effective learning: in higher education, training, organizational development, lifelong learning environments, and online.

Developing the Leader Within You 2.0

John C. Maxwell

Learn how to develop the influence, character, service and vision that it takes to be a leader in every aspect of your life. First released in 1993, John C. Maxwell’s now-classic work revolutionized the way leaders are made. By examining the differences between leadership styles, Maxwell outlines principles for inspiring, motivating, and influencing others from any type of leadership position--including as a business executive, a church leader, a teacher, or even a parent. In this thoroughly revised and updated edition, Maxwell includes two new chapters to include the leadership insights and practices he has learned in the decades since the first edition so that you’ll receive everything you need to take a significant step in your leadership journey. In Developing the Leader Within You 2.0, you will successfully learn and understand: Influence – using the 5 Levels of Leadership as a roadmap to influence others Character – embracing good ethics, practicing self-leadership, and valuing people Service – asking eight questions to develop into a leader who serves others daily Vision – including eight components when painting a vision for your people so they can experience it These foundational principles provides both new readers and longtime fans with the necessary wisdom to help any leader and organization succeed in fostering integrity, self-discipline, and effecting positive change. Developing the Leader Within You 2.0 will help you transform the way you think about leadership.

Tribe of Mentors

Short Life Advice from the Best in the World

Timothy Ferriss

Life-changing wisdom from 130 of the world's highest achievers in short, action-packed pieces, featuring inspiring quotes, life lessons, career guidance, personal anecdotes, and other advice

Woodcock-Johnson III

Reports, Recommendations, and Strategies

Nancy Mather, Lynne E. Jaffe

A one-of-a-kind resource for evaluators using the Woodcock-Johnson® III The Woodcock-Johnson® III is one of the most widely used instruments for assessing both cognitive abilities and achievement in children and adolescents. Woodcock-Johnson® III: Reports, Recommendations, and Strategies is the only reference to provide valuable guidelines for preparing useful recommendations and writing effective, descriptive psychological and educational reports based on WJ III® scores, tasks analysis, and error patterns. Featuring the most up-to-date information available on the WJ III®, this essential resource offers an overview of the WJ III® scores and interpretive information, along with a review of the clusters, and tests. Numerous examples of diagnostic reports that depict a variety of common student learning problems are included, illustrating applications of the WJ III® in both educational and clinical settings. Drs. Nancy Mather and Lynne Jaffe also provide a wide variety of educational recommendations, along with summaries of proven methods and techniques for implementing successful examiner recommendations, which can easily be attached to a report. WJ III® examiners will find this volume invaluable in preparing psychoeducational reports about children's abilities, and teachers and educational therapists will find it helpful in converting recommendations into measurable goals and objectives for monitoring students' progress.

Failing Forward

Turning Mistakes into Stepping Stones for Success

John C. Maxwell

How you respond to failure makes all the difference. . . Are some people born to achieve anything they want while others struggle? What is the real reason for their success? John C. Maxwell has the answer: The difference between average people and achieving people is their perception of and response to failure. Most people are never prepared to deal with failure. Bestselling author John C. Maxwell says that if you are like him, you feared it, misunderstood it, and ran away from it. However, he has learned to make failure his friend, and he can teach you to do the same. Maxwell takes a closer look at failure and reveals that the secret of moving beyond failure is to use it as a lesson and a stepping-stone. In Failing Forward, Maxwell will show you: the key main reasons people fail, how to master fear instead of being mastered by it, and positive benefits can accompany negative experiences. Filled with action suggestions and real-life stores, Failing Forward is a strategic guide that will help you move beyond mistakes to fulfill your potential and achieve success. Discover how to confidently look the prospect of failure in the eye and move forward anyway. In life, the question is not?if?you will have problems, but how you are going to deal with them? Stop failing backward and start failing forward!

Understanding and Facilitating Organizational Change in the 21st Century: Recent Research and Conceptualizations

ASHE-ERIC Higher Education Report, Volume 28, Number 4

Adrianna Kezar

There is a widespread discontent with the quality of education and levels of college student achievement, particularly for undergraduates preparing for the professions. This report examines the educational challenges in preparing professionals, reviews the specific types of curriculum innovations that faculty and administrators have created or significantly revised to strengthen college graduates' abilities, and focuses on the societal changes and expectations produced by the acceleration in technology.

Facilitating Organizational Change by Working with Small Groups

Terence Martin McClatchey

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Facilitating Organizational Change

Daniel A. Silverman

Facilitating Organizational Change is a book that approaches organizational change as a profoundly difficult process that requires durable, time tested tools to master. The facilitator for this change is provided with the appropriate level of tools to approach the change situation from three different perspectives: Infrastructural, Cultural, and Individual. All of the tools have been tested by the author and his clients for the past twenty years, across a broad range of change efforts in research and development, the automotive industry, electronics, insurance and financial services, printing and publishing, paper products, government, utilities, and higher education. This book approaches the anxiety that surrounds change with a methodology that uses the disequilibrium as a driver for the culture to reassess how it does what it does. It facilitates the culture into operationalizing the need to reinvent itself in a fashion that allows for there to be closer alignment between what people's true values and needs are and how those needs can be optimally realized through the organizational systems within the culture.

Handbook of Organizational Design: Adapting organizations to their environments

Paul C. Nystrom, William H. Starbuck

A comprehensive survey that summarizes and reinterprets current research and indicates new directions in organizational theory. Analyzes the effects of environments on organizations, and discusses the adaptive capabilities of organizations such as planning, forecasting, and innovation.

Assessment and Selection in Organizations, International Handbook of Selection and Assessment

Neil Anderson, Peter Herriot

This is a book for human resource professionals, academics, researchers and independent consultants who are engaged in assessing other people at work. It places assessment in its political, economic, social and organizational context, and provides a critical guide to emergent issues in both research and practice. The contributors to the book originate from countries in Europe, North America and Asia and provide a vital perspective for the rapid international developments in selection and assessment in the 1990s and beyond.

The Management of Issues During Organizational Change

Amy Beth Hietapelto

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