The Asshole Survival Guide

The No Asshole Rule

Building a Civilized Workplace and Surviving One That Isn't

Robert I. Sutton

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

Scaling Up Excellence

Getting to More Without Settling for Less

Robert I. Sutton, Huggy Rao

Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

Good Boss, Bad Boss

How to Be the Best... and Learn from the Worst

Robert I. Sutton

Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

The Friction Project

How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Robert I. Sutton, Huggy Rao

The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place." Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.” Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).

Weird Ideas That Work

11 1/2 Practices for Promoting, Managing, and Sustaining Innovation

Robert I. Sutton

A breakthrough in management thinking, “weird ideas” can help every organization achieve a balance between sustaining performance and fostering new ideas. To succeed, you need to be both conventional and counterintuitive. Creativity, new ideas, innovation—in any age they are keys to success. Yet, as Stanford professor Robert Sutton explains, the standard rules of business behavior and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instill a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight, and pay them to defy convention and undermine the prevailing culture. Weird Ideas That Work codifies these and other proven counterintuitive ideas to help you turn your workplace from staid and safe to wild and woolly—and creative. In Weird Ideas That Work Sutton draws on extensive research in behavioral psychology to explain how innovation can be fostered in hiring, managing, and motivating people; building teams; making decisions; and interacting with outsiders. Business practices like "hire people who make you uncomfortable" and "reward success and failure, but punish inaction," strike many managers as strange or even downright wrong. Yet Weird Ideas That Work shows how some of the best teams and companies use these and other counterintuitive practices to crank out new ideas, and it demonstrates that every company can reap sales and profits from such creativity. Weird Ideas That Work is filled with examples, drawn from hi- and low-tech industries, manufacturing and services, information and products. More than just a set of bizarre suggestions, it represents a breakthrough in management thinking: Sutton shows that the practices we need to sustain performance are in constant tension with those that foster new ideas. The trick is to choose the right balance between conventional and "weird"—and now, thanks to Robert Sutton's work, we have the tools we need to do so.

Weird Ideas That Work

Robert I. Sutton

Sutton is a sought after consultant, speaker and Stanford professor. This book brings together 11 of his proven, counter intuitive ideas that work, from hiring people that make employers squirm to encouraging projects likely to fail.

SUMMARY

The Asshole Survival Guide: How To Deal With People Who Treat You Like Dirt By Robert I. Sutton

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How to Go to Work

The Honest Advice No One Ever Tells You at the Start of Your Career

Lucy Clayton, Steven Haines

The definitive careers guide for starting out in today's working world It's tougher than ever to get the fundamental skills you need to get started and thrive in your career. Whether you are on your first Saturday shift, about to start an apprenticeship or climbing the leadership ladder, this is your indispensable guide to surviving and thriving at work. Find out what really matters in getting hired for your first job and how to make the best start in your new role. Drawing on the collective wisdom of CEOs, creatives, scientists, activists and professionals in every industry, this is all you need to know about how to go to work. From dealing with your mistakes to celebrating your successes, from making an impression on day one to building your resilience and protecting your values, How to Go to Work is packed full of all the vital advice you need to jump-start your fledgling career. This vital practical guide will show you how to: - Find the right work experience and internships to get you through the door - Present your best self online and in person - Gain confidence, authority and resilience and thrive in your role - Navigate the ups and downs of starting your first or second job and help you make progress in your career From office etiquette and how to make the most of any placement, to employment rights, how to deal with toxic workplaces, pensions and negotiating pay rises, How To Go To Work is the essential guide for anyone embarking upon or consolidating their career.

Dark Triad in Leaders

A Critical Approach

Armenio Rego, Miguel P.e Cunha, Ace V. Simpson, Stewart Clegg

Dark Triad in Leaders examines how corporate and political history is filled with ‘successful’ figures who ultimately caused harm, sowed misery and destroyed organizations. Arménio Rego, Miguel Pina e Cunha, Ace V. Simpson, and Stewart R. Clegg explore the concept, consequences and defences against ‘Dark Triad’ (DT) leaders, characterized by high levels of narcissism, Machiavellianism, and psychopathy.

Influence in Action: How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference

Craig Weber

The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts. With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy. In Influence in Action, Weber goes deeper, showing you how to put these principles into practice―using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you. Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They’re eager to be more engaged. They’re raring to make a difference. And what is leadership if not influence in action?

The Arrogant Asshole Survival Guide

Ajith Tilen K

Are you exhausted from dealing with arrogant, entitled, and narcissistic people who drain your energy, undermine your confidence, and make you question your own worth? You're not alone. In The Arrogant Asshole Survival Guide, you'll discover a complete, no-nonsense system to protect your peace, reclaim your power, and handle difficult people without losing yourself in the process. This practical and empowering guide goes far beyond generic advice. Drawing from psychology, boundary work, and real-world strategies, author Ajith Tilen K. reveals exactly how arrogant people operate - and more importantly, how you can stop them from controlling your emotions, your career, and your relationships. Inside this book, you'll learn: - Why arrogant people behave the way they do and what hidden insecurity drives their behavior- The hidden emotional, mental, and even physical costs of constantly dealing with know-it-alls, braggarts, and bullies- How to build unbreakable emotional armor using powerful mindset shifts and self-compassion techniques- The upgraded Gray Rock Method - including how to starve narcissistic supply and use the No JADE rule effectively- Communication hacks that actually work: I-statements, calm confrontation, humor to disarm, and the nuclear "Agree and Amplify" technique- How to set strong, enforceable boundaries in the workplace, with family, in dating, and on social media - complete with ready-to-use scripts- Strategic comebacks that let you "win" difficult moments without becoming arrogant yourself- How to avoid the dangerous trap of becoming what you hate - with clear self-reflection tools and prevention strategies- How to build your own "arrogance-proof tribe" of humble, supportive people while healing from past toxic relationships Whether you're dealing with an arrogant boss who takes credit for your work, a family member who ruins every gathering with condescending comments, a narcissistic ex who won't let go, or Instagram one-uppers who make you feel small, this book gives you the exact tools you need. What makes this guide different is its balanced, realistic approach. You won't be told to "just ignore them" or "be more positive." Instead, you'll get battle-tested strategies that respect your reality - including when to speak up, when to stay silent, when to escalate, and when to walk away completely. This is not just another self-help book. It's a survival manual for the modern world - where arrogance seems to be everywhere, from the office to the family dinner table to your phone screen. By the time you finish this book, you will: Feel significantly less triggered by arrogant behavior Know exactly how to protect your energy and self-worth Have a complete toolkit of scripts and techniques you can use immediately Understand how to build healthier, more supportive relationships Feel empowered to live with calm confidence instead of constant frustration If you're tired of walking on eggshells around difficult people...If you're done letting arrogance steal your peace and confidence...If you're ready to take your power back once and for all... Then The Arrogant Asshole Survival Guide is the book you've been waiting for. Defend your sanity.Reclaim your peace.And never let another arrogant person dim your light again. Perfect for readers who want real, actionable strategies - not just theory. Start your arrogance-proof life today.

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