Understanding Workplace Bullying Among Staff in Higher Education

Justin Aubrey Gerstenfield

he purpose of this phenomenological study was to discover how staff members in a division of student affairs define workplace bullying, whether or not they have experienced workplace bullying, and finally whether or not they have witnessed workplace bullying in higher education. Participants were invited to complete an open-ended online survey where they could define workplace bullying and share their personal experiences with bullying or witnessing bullying in the workplace. The study explored the lived experiences of student affairs professionals with personal and bystander experiences of bullying in the higher education workplace. Social identity theory relating to in-group and out-group formation in the workplace was used to understand the experiences of participants. Data analysis provided details of participants' definition of bullying in higher education in addition to their own personal and witnessed experiences. Participants defined, experienced, and witnessed bullying in the workplace the same as faculty and professionals outside of higher education. Participants' experiences were similar to faculty and non-higher education professionals in all areas except for the reporting of bullying. Unlike faculty and non-higher education employees, student affairs staff members are more likely to report bullying experiences. Using the results and conclusions, several levels of employee training were recommended to be implemented in higher education to help prevent future bullying experiences of staff members.

Human Resource Perspectives on Workplace Bullying in Higher Education

Understanding Vulnerable Employees' Experiences

Leah P. Hollis

This analytical volume uses qualitative data, quantitative data, and direct employee experiences to aid understanding of why workplace bullying occurs in universities throughout the US. To address higher education workplace bullying, this text offers data-driven interventions for human resource staff and departments to effectively tackle this destructive phenomenon. Drawing on Hollis’ first-hand research which is supported by findings from a 2019 Human Resources data collection, this text identifies populations which are most vulnerable to discrimination within academia. The data shows how human resource departments, executive leadership, and faculty might proactively intervene to prevent workplace bullying. Divided into two parts, the book offers empirical analysis of structural interventions for human resource efforts to combat workplace bullying in higher education. Second, the book puts forth solutions based on empirical findings for organizations and human resources to combat workplace aggression and civility which hurts higher education. Further, the author examines the specific effect of workplace harassment and cyberbullying on women of color, junior faculty, women, and the LGBTQ community. This text will benefit researchers, doctoral students, and conducting higher education research. Additionally, the book focusses on structural issues which interfere with multicultural education more broadly. Those interested in Human Resource Management, the sociology of education, and gender and sexuality studies and will also enjoy this volume.

Workplace Bullying in Higher Education

Jaime Lester

Higher education leaders, managers, human resource professionals, faculty, and staff increasingly face uncivil, bullying behaviors in academe. This can manifest itself as constant public humiliation by a new department chair, exclusion of a contingent faculty member, undermining of work performance by a supervisor, stalking by a staff member, or taunting. As higher education institutions continue to face budget issues and external pressure, the incidences of bullying are on the rise. This edited volume provides guidance on the nature and impact of bullying, legal and ethical issues, and approaches to assist leaders in facing these challenges in their colleges and universities. Research-based chapters cover the impact of bullying on the workforce, the ways that bullying manifests within different sub-cultures and at different institutions including community colleges, the legal and ethical issues of bullying, and recommendations to address bullying on campus. Exploring bullying policies and innovative programs, this book provides a better understanding of how to rethink current policies and practices to proactively create more civil cultures. Workplace Bullying in Higher Education is a valuable resource for all higher education leaders and professionals on understanding, mediating, and preventing bullying.

Bullying Today - Power, Pain and Prevention in the Context of the 21st Century

Power, Pain and Prevention in the Context of the 21st Century

Timothy Oblad

Bullying today is a complex and evolving issue that affects schools, families, digital spaces, and even the workplace. This edited volume offers a timely and accessible exploration of bullying concerns in the 21st century, highlighting its many forms, causes, consequences, and pathways toward prevention. It brings together perspectives relevant to mental health, education, social relationships, and organizational culture (including leadership and power dynamics). The book examines key themes such as cyberbullying, workplace bullying, youth development, trauma, resilience, and intervention. Readers will find a broad yet practical discussion of how power, pain, and social context shape bullying experiences across diverse settings. With its interdisciplinary scope, this volume is a valuable resource for researchers, educators, students, practitioners, and policymakers. It offers readers clear insight into pressing social problems while encouraging deeper understanding, informed dialogue, and meaningful action.

Understanding Workplace Bullying

An Ethical and Legal Perspective

Devi Akella

This book examines the ethical and legal aspects of workplace bullying from a global perspective. Through an in-depth exploration of this psychologically destructive managerial technique, it identifies workplace bullying as a highly potent tool in the short term to increase employee performance. By deconstructing and exposing the dark side of workplace bullying, not as a psychological harmful component, not as a health-related stress issue, but instead as a management tool to exercise totalizing control over the employee, this book explores the ethical modalities which managers tend to cross on a daily basis to get things accomplished within an organization. This book offers researchers a thorough examination of management responsibilities and the power of enforcement strategies used by managers.

Understanding and Preventing Faculty-on-Faculty Bullying

A Psycho-Social-Organizational Approach

Darla J. Twale

Understanding and Preventing Faculty-on-Faculty Bullying provides a comprehensive understanding of workplace harassment, aggression, violence, bullying, and incivility in academia. Using a psychological, sociological, and organizational approach, this book explores the issue from the perspective of the individual, the department, and from the higher education organization. Providing research on the effects on victims and collegial culture, this important volume brings together interdisciplinary scholarship to present research-based suggestions for recovering from workplace bullying, recommendations for improving toxic academic environments, and practical advice about policy development to improve academic organizational culture and climate.

Güncel Bilgi ve Belge Yönetimi Araştırmaları ve Uygulamaları II

Dr. Meltem Dişli

Bilgi ve Belge Yönetimi, dijital çağın değişen koşullarına uyum sağlama ve doğru bilgiye erişim açısından günümüzde her zamankinden çok daha kritik bir konuma sahiptir. Özellikle yapay zekânın hayatımızın her alanına etki etmesi, dijital teknolojilerin ve veriye dayalı uygulamaların yaygınlaşması, kullanıcıların bilgiye erişim alışkanlıklarının değişmesi gibi gelişmeler alanda köklü bir dönüşüme neden olmaktadır. Bu dönüşüm doğrultusunda, alandaki güncel araştırma ve uygulamaların tartışılması hem akademi hem de uygulama için geleceğe yönelik doğru adımların atılmasında büyük önem taşımaktadır. Bu kitapta yer alan çalışmalar, Bilgi ve Belge Yönetimi alanındaki güncel eğilimleri ve uygulamaları çeşitli yönleriyle ele almaktadır. Dijital çağda kültürel miras ve arşiv çalışmalarına yönelik yenilikçi yaklaşımlar, kütüphanelerde değişim yönetimine ilişkin çalışmalar, kurumsal arşivlerde yapay zekâ kullanımı, bilgi merkezlerinde veriye dayalı uygulamalar ve kütüphane katalogları için geliştirilen yeni yöntemler alanın dijitalleşme süreciyle kazandığı yeni boyutları gözler önüne sermektedir. Bunların yanı sıra bilginin tekelleşmesi ve bilimsel iletişim üzerine kuramsal tartışmalar alana yönelik güncel tartışmaları beslemektedir. Ayrıca kütüphanecilik eğitimi, kütüphane mimarisi, kullanıcı beklentileri, okuma kültürü, bilgi okuryazarlığı ve kullanıcı politikaları üzerine araştırmalar, alanın toplumla kesişimini ve geniş yelpazesini göstermektedir. Kitapta yer alan her bölüm, hakem değerlendirmelerinden ve editoryal incelemelerden geçirilerek akademik standartlara uygun şekilde hazırlanmıştır. Bununla birlikte, bölümlerde yer alan görüşler ve olası etik sorumluluklar tamamen yazarlara aittir; editör ve yayınevi bu konularda herhangi bir yükümlülük üstlenmemektedir. Kitap bölümleri ilk yazarların soyadlarına göre alfabetik olarak sıralanmıştır. Değerli okuyucular, bu kitabın alanımıza ilişkin yeni fikirler, tartışmalar ve uygulamalar için yararlı bir kaynak olmasını umuyoruz. Güncel konuları farklı bakış açılarıyla ele alan bu çalışmanın, alanımızda araştırmalar yapmak isteyenlere katkı sağlamasını temenni eder, tüm araştırmacılara verimli okumalar dileriz.

Bully in the Ivory Tower

How Aggression & Incivility Erode American Higher Education

Leah P. Hollis

Several studies have examined workplace bullying in the general population or in the K-12 student population. This book examines the manifestation of workplace bullying in American Higher Education Administration. After surveying over 175 four-year colleges and universities in an independent study, Hollis confirms that workplace bullying occurs at alarming rates in higher education. Further, this study calculates the cost of employee disengagement. Staff who have been bullied either seek to separate from an institution or mentally "check out" as a way of enduring a bully. In the midst of souring tuition costs, no organization can afford the millions of dollars lost to employee disengagement due to a bully. After gathering data through surveys and several interviews with administrators in higher education, Hollis develops a model for a healthy workplace specifically for higher education, which is also applicable to the general population. The model offers solutions for the leadership and organizational level, middle managers, and for the bullies who are seeking healthier management strategies. While this book is an academic study, the writing is accessible, reflects on popular culture at times, and considers the urgency of workplace bullying in relationship to cost, potential accreditation issues, and the personal anguish of the target. The findings and solutions are appropriate for executive leadership, middle management or anyone working in higher education.

Understanding Workplace Bullying

Linda Sue Mata

This is a book written about workplace bullying which is a rapidly growing phenomenon In the workplace. This books explains, how to recognize bullying in its premature stages and the negative impacts bullying may have on both victims and bystanders. Bullying affects not only careers and job performance, but may lead to serious physical and psychological problems. An understanding of the bullying process is a first step in. Not only helping victims cope with it, but in helping management overcome its bullying approach.

Hierarchical Models of Workplace Bullying Among Japanese Hospital Nurses

Kiyoko Abe

Description unavailable for this volume in the current provider response.

Take the Bull by the Horns

Structural Approach to Minimize Workplace Bullying for Women in American Higher Education

Leah P. Hollis

Few studies have examined the extent of workplace bullying in American higher education; however, a 2015 study confirmed that 62% of respondents (n = 401) were affected by workplace bullying 18 months prior to the study (Hollis 2015). A closer examination of the women respondents (n = 281) revealed that 71% of the women in this subset faced workplace bullying. Women respondents were also more likely to seek structural solutions, such as reporting bullying to their immediate supervisors or human resources staff. Workplace bullying is couched in power. Those with power control tenure and promotion as well as resources; they can also hinder women from obtaining leadership positions. However, without policy or legislation, incivility is governed by the personal discretion of workplace leaders. As workplace bullying typically emerges from a power differential, Bolman and Deal's (2013) theories regarding organizational structure and politics serve as the theoretical lens for this study. This study is based on data collected from 175 colleges and universities in which participants, consisting of women from faculty and administrative positions, were asked to reflect on the extent of workplace bullying in American higher education. Women's responses are considered through descriptive statistics. Further, Chi Square examination shows women rely more on official reporting strategies than male counterparts. Therefore, the findings of this study will be valuable for women and/or leaders and supervisors in higher education.

Handbook on Bullying Prevention

A Life Course Perspective

Catherine Pilcher Bradshaw

"Bullying is a topic that has raised major concern for our nation, so much, that all states have passed policies that specifically address this issue. This problem is very common among youth and adults, and has the potential to have long-term effects. In the Handbook on Bullying Prevention: A Life Course Perspective, chapter authors provide recommendations for prevention and early intervention in bullying situations involving youth and adults across the life course. There are very few books specifically written about bullying across the life course, and this handbook focuses on understanding causes and consequences, as well as prevention, in several different settings, not just schools. This handbook is intended to serve as a "go-to" resource to bring awareness and provide effective strategies for stemming the harmful impacts of bullying. Handbook on Bullying Prevention is a helpful guide for social workers, mental health clinicians, practitioners, researchers, and educators."--Page 4 de la couverture.

Faculty Incivility

The Rise of the Academic Bully Culture and What to Do About It

Darla J. Twale, Barbara M. De Luca

This important book addresses the prevalence of faculty incivility, camouflaged aggression, and the rise of an academic bully culture in higher education. The authors show how to recognize a bully culture that may form as a result of institutional norms, organizational structure, academic culture, and systemic changes. Filled with real-life examples, the book offers research-based suggestions for dealing with this disruptive and negative behavior in the academic workplace.

Civility and Bullying in Higher Education

Secrets in Academia and the Culture of Incivility

Jennifer L. Aranda

Description unavailable for this volume in the current provider response.

Defining, Locating, and Addressing Bullying in the WPA Workplace

Cristyn L. Elder, Bethany Davila

Defining, Locating, and Addressing Bullying in the WPA Workplace is the first volume to take up the issue of bullying in writing programs. Contributors to this collection share their personal stories and analyze varieties of collegial malevolence they have experienced as WPAs with consequences in emotional, mental, and physical health and in personal and institutional economies. Contributors of varying status in different types of programs across many kinds of institutions describe various forms of bullying, including microaggressions, incivility, mobbing, and emotional abuse. They define bullying as institutional racism, “academic systemic incivility,” a crisis of insularity, and faculty fundamentalism. They locate bullying in institutional contexts, including research institutions, small liberal arts colleges, community colleges, and writing programs and writing centers. These locations are used as points of departure to further theorize bullying and to provide clear advice about agentive responses. A culture of silence discourages discussions of this behavior, making it difficult to address abuse. This silence also normalizes patterns and cultivates the perception that bullying arises naturally. Defining, Locating, and Addressing Bullying in the WPA Workplace helps the field to name these patterns of behaviors as bullying and resist ideologies of normalcy, encouraging and empowering readers to take an active role in defining, locating, and addressing bullying in their own workplaces. Contributors: Sarah Allen, Andrea Dardello, Harry Denny, Dawn Fels, Bre Garrett, W. Gary Griswold, Amy C. Heckathorn, Aurora Matzke, Staci Perryman-Clark, Sherry Rankins-Robertson, Erec Smith

Bullying and Harassment at Work

An Innovative Approach to Understanding and Prevention

Van Fleet, David D., Van Fleet, Ella W.

Bullying, harassment and other unacceptable workplace behaviors pose significant problems for organizations. This exploration of the issue notes that factors from within the organization may help determine who and why some individuals become targets and others become bullies. The authors explore different types of behaviors where managers and management, as well as employees, are the problem. Each chapter has anecdotes scattered throughout and contains a ‘mini-case,’ review questions, ‘action’ items, and two longer cases, all based on actual events. The authors present a unique framework (V-REEL®) to assist individuals and organizations in analyzing the organization’s environment to try to eradicate the negative behavior forces that contribute to bad behavior.

Take the Bull by the Horns

Structural Approach to Minimize Workplace Bullying for Women in American Higher Education

Leah Hollis

Few studies have examined the extent of workplace bullying in American higher education; however, a 2012 study confirmed that 62% of respondents (n=401) were affected by workplace bullying 18 months prior to the study (Hollis 2012). A closer examination of the women respondents (n=281) revealed that 71% of the women in this subset faced workplace bullying. Women respondents were also more likely to seek structural solutions, such as reporting bullying to their immediate supervisors or human resources staff. Workplace bullying is couched in power. Those with power control tenure and promotion as well as resources; they can also hinder women from obtaining leadership positions. However, without policy or legislation, incivility is governed by the personal discretion of workplace leaders. As workplace bullying typically emerges from a power differential, Bolman and Deal's (2013) theories regarding organizational structure and politics serve as the theoretical lens for this study. This study is based on data collected from 175 colleges and universities in which participants, consisting of women from faculty and administrative positions, were asked to reflect on the extent of workplace bullying in American higher education. Women's responses are considered through descriptive statistics. Further, Chi Square examination shows women rely more on official reporting strategies than male counterparts. Therefore, the findings of this study will be valuable for women and/or leaders and supervisors in higher education.

Index to Theses with Abstracts Accepted for Higher Degrees by the Universities of Great Britain and Ireland and the Council for National Academic Awards

Unknown author

Description unavailable for this volume in the current provider response.

The Coercive Community College

Bullying and its Costly Impact on the Mission to Serve Underrepresented Populations

Leah P. Hollis

Few studies address workplace bullying in American higher education. Leah P.Hollis, EdD, author of Bully in the Ivory Tower addressed the issue of workplace bullying in four-year institutions. This volume, The Coercive Community College, replicates the study to reveal that 64% of community college respondents are affected by workplace bullying.

Bullying in the Workplace

Causes, Symptoms, and Remedies

John Lipinski, Laura M. Crothers

Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.