Choufancy—August 5, 2025
A relative came from overseas to visit us, so I decided to add a small air conditioner to our guest room. This one seemed just right in terms of size and price. The packaging was very secure, every part was well packed and placed carefully in the box. I think the instruction manual is very well written and detailed. After reading through it, I found the installation process to be quite simple. The cooling power is strong—it cools down the whole room quickly, and the noise level is quite low. We’re really happy with this purchase. Read more
Ivy—July 4, 2025
The media could not be loaded. Instructions how to use all functions are clear and easy to understand.12000 btu powerful enough for my bedroom. Overall this AC does an excellent job. Cools the room down quickly and the controls are easy to use. It is surprisingly quiet compared to my other air conditioners! It has many settings and it looks so beautiful and modern. Great machine with many features for year round. Read more
Andy Ang—August 11, 2025
This portable AC is exactly what I needed! The design is sleek and modern, and it fits nicely in my sunroom. Installation was incredibly simple, just plug it in and connect the exhaust hose. The fan is strong and the cooling effect is excellent. It cools my 300+ sq. ft. room quickly and makes the space super comfortable. I also love the app and remote control for added convenience. Highly recommended if you’re looking for an efficient and good looking AC unit! Read more
godriwg—June 26, 2025
The media could not be loaded. It is compact and easy to move from room to room. Thanks to its quietness and now can take a nap easily. Read more
Melanie—July 24, 2025
So, the actual unit ended up being trash. It would cool for about 15 minutes then stop blowing cold air. We tried multiple times thinking we didn't have it set up right, but everything we tried failed. The reason I gave four stars is because of the customer service I received after submitting the return request. They replied to my initial request within 24 hours. They first asked for pictures/videos to try and troubleshoot, but when I told them we had already gone through the somewhat painstaking task of repackaging the product and simply asked for a refund, they only refunded $170. So I sent another message asking why the full price was not refunded. Again, they responded within 24 hours, refunded the balance and told me that it wasn't necessary to even return the unit. Although I'm stuck with having to get rid of this heavy piece of equipment, I'm very happy that the seller clearly cares about their customers. Read more
Happy in the Lou—July 5, 2025
Directions a little tricky. But works great Read more