Great product and even better customer service !!!
I purchased this set of dog training collars in February 2024 because I really needed help getting my two young dogs to listen when I called them. I've used other collars in the past and they either stopped working after a while or the dogs never really paid attention to them when in use. BUT these collars WORK. They are fantastic in the design and functionality and my two hounds listen to me when I use them. I have 3 modes to use and I only have to use the tone mode to get the dogs attention. There is also vibrate and "shock" mode but I don't use either. They are well made and are waterproof. The collars that come with them are long and adjustable. They fit my 35lb. doxador and my 11lb. dachshund so there is room to adjust the collar. and the collars are different colors too. Not 2 of the same color. They charge up fast and hold a good charge for a week at least, but that also depends on how often you use them. The remote holds a charge even longer. I like that I don't have to buy batteries and can simply recharge them when needed. These are really nice collars. And the warranty on them is good too. But the best part of this is the customer service. On one of the collars the on-off button stopped working. I had to use a pen to push it in and turn it on to use the collar. I contacted the the seller, James from BOUSNIC and explained what was going on with one of the collars. James replied back to me in a matter of hours and said that the button shouldn't be like that and offered to send me another collar to replace the broken one. For free. No shipping costs. No return of the broken collar. None of the hassle to correct this issue. Just good customer service. Like it used to be. The customer was taken care of. Then James followed up to let me know that my replacement was on the way. WOW. Just WOW ...... It arrived in the 4-7 day time frame that was given and I'm now back to using two collars like I intended when I purchased the collars in the beginning. I recommend buying from this company, BOUSNIC , because of the fantastic customer service and the quality of the product. Thanks James for helping correct this issue. When I need to purchase other dog supplies I will check with BOUSNIC first. In my opinion you can't do any BETTER THAN BOUSNIC. :) Read more




















