Customer—October 25, 2023
I like things to be simple and effective. This thing will not filter your air, make creamy peanut butter, or charge your EV, but it vacuums really well. The parts that matter are all metal and should last forever. There are very few moving parts, switches and buttons to change or make it go. Just a very good basic vacuum cleaner for the long haul. Accessories are right at hand, mounted to the back of the bag handle. Perfect. One thing that I really don't like, after using a canister vac for decades, is the cord that has to be wound up every time it's used. Small concession for the quality of the machine and the job it does though. Read more
Customer—January 7, 2025
I bought one of these about 5 years ago and at 500 bucks and at first I was really impressed. Dual fan Ametek Motor and Variable speed also. The brush would stop when you brought the handle in the up position. The brush was metal also. Well after about a year of normal use things started to break on it. The brush roll clutch thing stopped working right and started to eat belts. The belt slipped more and more ,then the bearing went out on the brush. Had to replace the brush roll which was like 80 bucks.The variable speed switch broke off. This is a commercial vacuum everything is metal on it and is heavy but it just fell apart. Also the cord just kinked itself up like a pretzel. Buy year two I heard the fan motor going out. I took it out and trashed it. I have a old Hover concept one self propelled vacuum from 1982 and it still works great and I use it for commercial cleaning then again it was made in Ohio.. Read more
Customer—January 6, 2023
Opened up brand new sealed unit. Put a couple of thing’s together and hit the power switch and nothing. Contacted the seller and nothing but a stupid answer. Very disappointed Read more
Old Filth—July 10, 2014
Newly arrived and used. I think i will like this vacuum very much. It was a very nice replacement for a 24 yo Panasonic upright which I loved. The "gliding" is nice evn over thick carpets. it has a greg "bumper" and is gentle near furniture. GForyunately the cord is a generous length too. Found there was a little "trick" to installing handle (not well described in accompanying operation book). I fear the PLASTIC wheels may not be real sturdy (arrived broken) but replacement van was immediately sent in tact. LOcal servicing for "warranty" may be a problem. The local vacuum shop was very angry with me for buying on line (at more than $200 savings) and says he won't be coin g future repairs if I request them- "you get what you order"- he wanted over $500 and insisted on providing a 5 year in shop warranty which I didn't want. When I contact Cirrus, this individual IS listed as the nearest warranty provider- we'll see. So far it purrs when it runs and is fun to use. Read more
Cindy G—March 10, 2018
I clean Homes and this is my 2nd Cirrus, my Clients love the job it does in their Homes but when I received this one the height adjustment was not attached and I had to take it to my sweeper Guy to attach it!! Cost $20.00...a real inconvenience!! Read more
Sandy McClure—January 30, 2014
We had a Cirrus that died and would have cost too much to fix. Wanted another, and purchased this one. We really like it, but if anything happens to it I think we would go back to the Pet Version which is one step higher. It has a separate power control which is nice to use on area rugs. However, this is good as well. Cirrus is a very substantially built machine and hope it will last a long time. Read more
Lisa Hofmann—March 22, 2023
My company bought (4) Cirrus CR79 vacuums 1.5 years ago. 3 of 4 vacuums have broken foot lever which is spring loaded and mounted to plastic posts. Part is not available and company will not warranty or let us even purchase the housing needed. Now 3 vacuums only work on floors(not carpet) Very dissatisfied Read more
Karen N.—July 22, 2020
Years ago I bought an Eureka vacuum cleaner. That thing has lasted us 10 years! This company bought out Eureka. This new vacuum cleaner has the same design features as my old Eureka. I hope this one lasts me another 10 years or more. Read more