Chris R—July 10, 2023
I got the base model, in white. I've been a Miele vacuum fan for years, owning a cannister and the older stick style vacuum they no longer make. The stick vacuum died after 16 years of almost daily use. I may try to repair it. The cannister is still going well, and is my heavy duty cleaner. I looked hard at all the cordless choices out there, compared reviews, specs and features. All brands and models will have issues for certain buyers and their expectations. I decided to go with a brand that had been reliable for me and other family members. Opening the box, assembly was rather intuitive and easy. Just choose the configuration that you like. I prefer the motor head lower, so it stands up on its own, something most the others can't do, and a big deal for me. But it is very easy to change around. I haven't decided if I will install the charging/storage cradle in my utility room or not yet. For now just plugging the charger into the battery will be fine. Initial vacuuming, this thing sucks.....up a lot of stuff. I was very pleased how it did with my medium pile carpet. It even leaves the nice "vacuum" marks on the carpet. I've found the highest power setting does the trick on the carpet. For the floors, the medium setting does just fine. When I finished the downstairs the lint cup was full. I was amazed of how much it picked up. Yeah emptying it is a bit messy, but I do it into my kitchen trash that has a liner. Bu t dust wasn't going all over etc. Bags are not cheap and I prefer this so far. Does it hold a lot? Maybe not as much as others but so be it, again I was using bags before and bags aren't cheap. I like that it fits all my other Miele attachments so far (extensions and bushes etc). The best being my Micro tools I use for the car. No more lugging out a corded vac to clean the car. This is a very big plus for me. Is it super noisy? No. I saw some reviews say it's louder. Compared to my old stick vac and Cannister it is not that loud to me. Maybe it's louder because it had such good suction? Overall, it looks nice, performs well. I'll update this more after using it for a few months (durability, battery life etc). This looks to be a good unit for the day to day touch ups and normal cleaning duties. I have a two story townhouse and it may be enough for cleaning both floors at the same time, though I rarely vacuum both floors the same day.... But so far, I like this. Update it works great on my medium pile carpet. Really get stuff out and leaves it looking like it was vacuumed by a bigger machine. Really using this as my go to vacuum now. Read more
Salgal—April 30, 2021
I LOVE this! It is liking driving a plush new minimalistic, efficient, top of the line performance car after driving a used beater for the last 40 years. Light, sturdy, powerful and handy. Runs quite a while on a single charge. The engineers of this should be proud. I use it like a broom for my hardwood and tile floors. I take it outside to clean the rv. I use it to clean the furniture. The car is next. The quietest, cleanest, easiest. If I had one suggestion, it would be better instructions for first use (emptying, reconfiguring, etc). But, once you figure it out, it's easy. Read more
Timothy J. Coughlin—November 15, 2020
Hello, my name is Tim and I am addicted to vacuuming. Twice a day minimum with a few spot vacuuming as needed. Had two Dyson cordless vacuums over the past 8 years. The last one, V6, had the battery replaced, the long tube and the motor separated from the canister a few weeks ago. Thought I would get a Dyson V10.I realized I was on the Dyson upgrade merry go round. One cheaply made product that falls apart and fails after 12-18 months so I have to buy the next model. SOUND FAMILIAR? Did some research and choose the Meile. What I like: Suction is very good. We have 95% hardwood and marble tile floors. Picks everything up. The occasional kitty kibble needs a second pass, but other than that, it works great. Like that it stands up on it's own. No more looking for a safe place to lean the cordless to move something. Even on the highest power, I am getting 50 - 55 minutes per charge. Battery is easy to replace should I ever need to. Hepa filter is a must for us. Allergies. The dust collector is a plus. While it may be smaller than the Dyson, it is MUCH easier to dump the debris. Quality built machine. We bought a Meile corded vacuum, a Solaris, 18 years ago. Works like it did when it was new. We have a 19 year old Meile dishwasher. Works like new. We also have a Miele side loaded clothes washer that is 14 years old. See the trend? Meile makes quality appliances that last forever. I hope this is the last cordless vacuum we will ever buy. What I don't like: I really wanted a light on the vacuum like some $100 cordless vacuums have. To get one on the Meile you have to get the top of the line model. Since this is the first Meile cordless, I decided to not spend an additional $300 for a light on the machine. Plus, we really like the white color of the base model. It's a little heavier than the Dyson. Could it be because it's built to last? Overall, we are VERY happy with the White Tornado. UPDATE After 3 months, the battery died. I called Miele, was put on hold for 42 minutes, and the reluctantly acknowledged the battery was under warranty and they would ship one out to me. IN MARCH! At least a month out! The "Customer service" person question me and accused me of probably not properly charging the battery when I bought the product. Really? I followed instructions and it worked for 3 months. Miele does not have batteries but Amazon does. Miele has new products to sell why can't they pull a battery from a new vacuum? Beware! Update the replacement battery came. Does not charge. Worked for less than a minute. TOTAL JUNK!!!!!!!!!!!!! So Miele sent a replacement battery to me. Todays interaction: ustin from Miele called. He was very nice and informative. Explained that I may have overcharged the battery. Never heard of this and do not know if that is actually possible? I went through he refreshing of the battery as directed. After 30 minutes, as directed, I tested the vacuum. Worked for 30 seconds and died. Put charging cord back into the battery for 2 hours as directed. Kept flashing in the bottom cell and never moved to the middle or top cell.Justin claims if this does not work, it may be the charging cord or I may have to go to a Miele service center. I am not Miele’s service and delivery boy. I left Justin a message on his phone. This machine stoped working after two months! I DEMAND a replacement. I would ask for a refund if possible, however, AMAZON said it’s not. To date I have spent more time trying to get this fixed than I have using the product. Read more
