Bonnie Adkisson—October 29, 2025✓ Verified purchase
The coffee this machine produces is excellent. I use intenso, half cafe and decafe regularly. This is my third Nespresso machine and I just love it. I do hate descaling , though. I think every Nespresso machine has very complicated directions for descaling and I dread doing it. But I just bought this machine and it doesn't need descaling yet, of course. This is the quietest Nespresso machine I have owned. It still makes noise, but nothing compared to the previous one I still own. I banished it to our Lake House because it is so loud it would wake up my husband from his afternoon nap!!!! This machine is easy to use. The water tank is big and you can make several cups before having to refill. It's sturdy and trust worthy. BTW, I NEVER use the container that captures the ejected pod. I just let them fall to the counter top and I recycle them. I am convinced that my first Nespresso machine broke because of the build up of the ejected pods that piled up in the catch container and broke some gadget in the machine. Boo Hoo. My bad. I was unaware that my husband had been using this machine as well and Lost track of how many ejected pods were in the catch container. I just keep that catch container in the cabinet. I really love everything about this machine, except descaling, of course. Also, the water container can swing to the right, left or be positioned straight back from the machine. That's a space saver feature. Read more
Ronald J. Gerts—February 8, 2026✓ Verified purchase
Excellent espresso maker. Very easy to use. Read more
Stephen—September 3, 2025✓ Verified purchase
This coffee maker is well-designed and makes consistently smooth coffee with a rich crema. The pod system is straightforward, and the machine automatically recognizes the capsule type to adjust brewing for espresso, regular coffee, or larger cups. The water tank is fairly large and swivels to fit different counter setups, which adds flexibility. Heat-up time is quick, so it’s convenient for mornings. The overall build feels solid, with a sleek black finish that looks good on the counter. The taste of the coffee is a noticeable step up from standard drip machines, especially for espresso lovers. It’s easy to use and clean, making it a reliable daily machine. Read more
Alpine Images—January 24, 2025✓ Verified purchase
Just received an essentially new Nespresso Vertuo Plus machine for less than half retail, as an open box item with warranty from Breville. The box had some miles on it, but the coffee maker was as new, probably a store shelf model. And it started and worked just fine. Second such machine I've had, and the Vertuo Plus is the best of the Nespresso choices. My previous Vertuo Plus went five years of daily use before failing. The previous machine did everything well but struggled to get through the descaling process. Does it matter where Nespresso makes these? This open box one was Breville-badged from the Ukraine, and while almost identical, seems just a bit better in build quality than the previous one, DeLonghi from Hungary. All trivia. Both make great coffee, in five pod sizes, if one cup at a time with a small counter footprint is your goal. Read more
iWannaKnow!—January 28, 2026✓ Verified purchase
It was a mistake to purchase a refurbished one, as the machine is broken after only using it a few times. The handle that opens and closes the "lid" is busted and I just noticed that the spout casing is cracked. The coffee produced is not very hot, either. What a disappointment! Too late to return :( $120 out the window! Read more
Jet—February 15, 2026✓ Verified purchase
So much better than the original machine. Simple touch to brew a hot cup of coffee. The previous machine had a very difficult lever that had to be used and got to the point of causing pain in my thumb! Read more
John Hancock—March 12, 2025✓ Verified purchase
Nice espresso/coffee maker. A little odd though. The lid is motorized (their less expensive options have a funky turn lever that results in the machine sliding on the counter) but it's also a bit wonky. When you try brewing your first cuppa of the morning, it needs to be interacted with to wake up. When I wake up each morning, gotta lift the lid lever twice, about a second apart, in order to first have the machine wake up and then a second later for the motor to be enabled. With such simple electronics you'd think that once would have the machine decide to do both at the same time, but instead there's a lag between the wakeup and motor enabled. Otherwise, I'm finding this Vertuo coffee/espresso to be overbrewed and the stiff foam is quite funky. If I had to do it again, I think I'd get a Nespresso Original machine instead as the pods are cheaper and I liked those shots about equally (Vertuo's taste might be better, but the Original's foam is a lot nicer). Read more
Laura Mc—December 9, 2025✓ Verified purchase
I love this coffee maker and all the different flavors you can purchase. Read more